Free shipping offer is valid only on specially marked items.
Free shipping offer does not include any other items included in the order unless they are valid for the free shipping offer.
Budget Shipping method will be selected by eFireplaceStore.com for the free shipping offer (most commonly UPS ground). Overnight, 2nd Day Air, & 3 day select methods are not available for free shipping.
Free shipping offer is not available for orders to HI, AK, PR, or international orders.
This offer is for a limited time only. eFireplaceStore.com reserves the right to end or change this free shipping offer at any time.
110% Low Price Offer
eFireplaceStore offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day. See below for complete details.
Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eFireplaceStore. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eFireplaceStore will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when placing an order with us (e.g. your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission.
Our checkout process uses industry standard TLS (Transport Layer Security) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet. TLS encryption is employed during checkout when the URL in browsers, such as Google Chrome or Mozilla Firefox, changes from "http" to "https". The "s" indicates that you are in a secure area. Your browser may also show a pop-up window when you are here.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill To" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. We will contact you if we experience such difficulties and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.
eFireplaceStore Privacy Policy
We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact information such as name, address, e-mail address, telephone number, and credit card financial information needed to process and bill an order. We take numerous precautions to protect customer information and the sensitive information that is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.
We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.
eFireplaceStore.com uses cookies to facilitate the checkout process. You may still make purchases at our site if you have set your browser to disable cookies but functionality may be limited.
eFireplaceStore.com reserves the right to refuse a sale at any time for any reason.
Fireplaces are designed to be operated with the throat damper wide open. It should only be tapered to a closed position as the fire dies down to coals.
Answered by:
Aaron D.
on May 02, 2022
Helpful?
10
Salfrom Long Island NY asked:
Can a DIY replace a 36-inch chimney damper? How difficult is it to remove the old and install the new?
While it is not impossible for a DIY replacement, it is best to have a mason do this style of repair to support any masonry material that the damper frame is supporting.
Answered by:
Aaron D.
Helpful?
10
Donna L.from 27403 asked:
I am looking to replace my fireplace damper. My current damper measures 5 inches wide and most of the ones I have found online are 7 inches. Any suggestions? Can I use a 7 inch one or do I need to keep looking for 5-inch?
A 7" damper plate likely wouldn't work because it wouldn't have the properly sized hinges to hang onto your space.
Answered by:
Brennan W.
Helpful?
10
Bill S.from Elizabethtown, KY asked:
If your wood fireplace draws really well can you slightly close the damper to capture more of the heat in extreme temps?
No, a damper on a woodburning fireplace should always be fully open to prevent smoke and carbon monoxide intrusion.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Laureen V.from San Pedro, California asked:
I am looking for the damper lid for a house built in 1929 and just need the lid. It was a chain pull style with notches at the two ends for a "lay in" cast iron lid that pivots using the lid's end pegs. My lid opening (without the flange measurement on wh
Unfortunately, we do not offer any replacement damper plates outside of the Vestal products we offer. Since none of the Vestal damper assemblies operate in this fashion, the plates wouldn't work.
Answered by:
Will M.
Helpful?
00
Austinfrom Lake Forest CA asked:
My gas fireplace has a manual damper that requires me to lay down and reach into the fireplace. Are there any automatic solutions?
We do not sell any automatic dampers for gas fireplaces. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Bill T.from Canton, ohio asked:
Seeking a bimetallic thermo movement air/heat vent for my Superior gas fireplace. Do they make replacement bimetallic hinges?
We do not offer any such parts for gas vent pipe. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Ken R.from East Hampton, NY asked:
Do you sell a conversion kit for a wood stove into a normal fireplace damper?
With most old wood stoves, a connector and/or adaptor such as you describe needs to be custom-made, usually fabricated locally.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Johnfrom Bowie, Maryland asked:
Is there an electric, remote or manual [external] damper for a fireplace with a wood burning insert?
We apologize, but we do not have a damper that is listed for use in conjunction with a woodburning fireplace insert.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Mike S.from Pittsburgh, Pa asked:
Looking for a damper plate for a 24in x4in 1922 Majestic Damper. It has a handle on the side.
We apologize, but we do not have a part that will work for your application.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Mick S.from Seattle, WA 98199 asked:
What top chimney dampers will work with the following flue measurement:Outside 17" x 8 5/8"Inside. 15" x 6 5/8"
Helpful?
00
Brucefrom Lake Forest, CA asked:
I have a 10 x 13 inch OD oval shaped flue on my woodburning fireplace chimney. I would like to put a chimney top damper on it to prevent cold air from entering my home. Do you have such a device?
Are there any electric dampers for gas logs designed with shielded wiring harnesses that can be ran through the chimney pipe instead of trying to feed wire through walls, etc?
We are not aware of any product matching this description. If you are installing vented gas logs in a masonry or prefabricated wood burning fireplace, you should remove or affix the damper open and not use any top-sealing damper system of any kind.
Answered by:
Will M.
Helpful?
00
Kevin O.from Chicago IL asked:
I read that a lock top damper should not be used in gas log fireplaces. Why? Is that a requirement or a recommendation?
This is because a damper should never be used with a gas log set, as the house will fill with carbon monoxide if the set is turned on but the damper is accidentally left shut. All vented log sets come with a damper clamp to make sure that any operational damper is left open at all times.
Answered by:
Brennan W.
Helpful?
00
Jonifrom kensington, NH asked:
We have a missing damper plate in our fireplace. The actual opening measures 28 and 13/16" x 5 3/4". I assume we'd need something a bit longer on both measures, right? Do you have a replacement plate that might fit?
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-203-1642.
Does your fireplace have a smoking problem? If you don't know about the chimney damper, that might be part of the problem. A fireplace damper opens and closes inside your fireplace's flue, letting smoke without letting out all the heat. Different types can help your fireplace produce less smoke in your home. Want to know more about chimney dampers and how they can help? Check out our Fireplace Dampers & Chimney Dampers Buyer's Guide, written by one of our own NFI certified technicians!
1.800.203.1642
Email your question
Call us at 800-203-1642
