By Mark Stevens from Asheville, NC on December 2, 2011
I recently purchased and installed this model fireplace. After running this unit, we decided we wanted to add a blower. According to your accessories for this model. I purchased the FBB4 blower. Based on the instructions provided, and how to install the blower, i cannot get the blower to fit anywhere in the bottom of the fireplace unit as indicated. Any ideas?
By Mark from Pinehurst, NC on November 4, 2015
Can I get a blower motor added to this Empire Keystone Deluxe b-vent flush gas fireplace?
By Brennan W. on November 4, 2015
Answer:Because this unit is flush faced, it does not have the option of a blower.
By Ann from NYC, NY on September 18, 2014
Would I be able to turn this fireplace on during a power failure?
By eFireplaceStore on September 18, 2014
Answer:Because this model is a millivolt model that uses a standing pilot light, it can indeed be used during a power outage. This unit is great for ambiance, but that is its limitation. If supplemental heat is the desire, you would do better to use a direct vent gas unit, as these can function as heaters.
By Howard from Casselberry near Orlando, Florida on January 20, 2012
Current fireplace is a conventional wood-burning model with screen and opening glass doors, outside air for combustion, and a gas log lighter in the bottom. Dimensions of the current unit (exposed to the front, with stone fascia to sides and top) are 24" High X 36" Wide. (Metal trim kit on the bottom is another 1.5" high.) Current unit has concentric 3-wall vertical exhaust that goes up through a chimney chase about 15'.
Currently doing a remodel (rebuilding the chimney chase) and would like to replace the former set up with a gas log (flush glass, fixed glass) direct vent. CAN YOU DIRECT ME TO A PROPER SIZE MODEL AND GAS LOGS? Chimney chase will be rebuilt new around it, and vent could be vertical through a new porch roof or horizontal (90 degree) high on a wall inside the screened porch.
By Kevin E. - Fireplace Specialist on January 20, 2012
By Chris A from New Jersey on January 2, 2013
I would like to use this unit as a secondary heat source in my living room, as I have no fireplace there. What is the difference between Direct Vent and Deluxe B-Vent?
By Tyler M. - Fireplace Specialist on January 3, 2013
We do not recommend a B-Vent fireplace as a secondary heat source. The units are very inefficient and you will lose most of the heat up the flue. We recommend going with a direct vent model instead.
For more information, please see our Gas Fireplace and Stove Buying Guide
By Dion from Hague, ND on May 17, 2017
How do I access the rating plate on this unit when it seems to be behind a panel that's screwed to the bottom plate with no access unless you dismantle the whole thing?
By Will M. on May 18, 2017
Answer:Per the manufacturer, "they should not need to dismantle anything. The rating plate should be by the gas valve either on a metal tag or a sticker pasted to floor of fireplace."
By Robert Gillett from Marion, KS on January 14, 2017
Can this fireplace be vented through the wall?
By Brennan W. on January 16, 2017
Answer:This unit must be terminated vertically above your roof.
By Bruce from Ferintosh, Alberta Canada on August 3, 2014
Are the Empire B Vent fireplaces CSA approved?
By eFireplaceStore on August 4, 2014
Answer:The Empire B vent gas fireplaces are indeed built to meet current ANSI and CSA standards for vented gas appliances. Furthermore, they are UL listed for installation in both Canada and the U.S.
By Mark Looser from SLC, Utah on March 22, 2012
What type of flex vent pipe needs to be used? I am running it up an existing chimney. Can I use "Materials: Aluminum 3003, 2-ply (0.005" each) or does it need to be stainless? Does it need to be double wall pipe?
By Collin C. - NFI Master Hearth Professional on March 22, 2012
Answer:This type of fireplace can be vented using aluminum B-vent type liner. This is usually manufactured out of a material dubbed "galvalume". This liner is a single walled corrugated material.
It is possible to use stainless steel liners as well, but this is only absolutely necessary in a solid fuel type of installation.
If the flue collar on the unit lines up directly with the inlet on the existing chimney, it is also possible to utilize rigid b-vent pipe.
By Lorena from Texas on November 30, 2011
Does this Gas Fireplace work with Butane Gas?
By Kevin E. - Fireplace Specialist on November 30, 2011
Answer:Unfortunately, not. This fireplace can only be fueled by Natural Gas or Propane. We do not currently carry any Butane fueled appliances.