By Marie from Cameron, NC on May 11, 2017
Does the glass viewing window open?
By Will M. on May 11, 2017
Answer:As is the case with all direct vent fireplaces, the front glass is fixed and should only be opened when performing service or maintenance.
By Dianne from Erwin, TN on February 19, 2014
Do you need to buy a liner for the inside, is it required ?
By Tyler M. - NFI Certified Specialist on February 19, 2014
Answer:No, the brick liner options for this fireplace are not required for installation or operation. Moreover, a liner kit can be purchased after installation if desired.
By Randall from Waterford, MI on August 25, 2015
I would like to hook up this Empire Tahoe Deluxe direct vent propane fireplace to a wall switch to be fired on and off. What equipment will I need to do this?
By Brennan W. on August 25, 2015
By Mike from Paulding, OH on January 12, 2013
Hi, I just purchased an Empire Tahoe Deluxe fireplace in propane, 20,000 BTU. I visited a local fireplace store today to look at veneer stone and the owner said that the Ceramic glass units are far superior to the Tempered in terms of heat transfer, I.E., the ceramic gives off more heat while the tempered a lot of the heat goes out the flue. Now I'm wondering if I should have spent more on ceramic glass. What's the deal?
By Collin C. - NFI Master Hearth Professional on January 14, 2013
Answer:Ceramic glass does allow for greater heat transfer than tempered glass, but the difference is more noticeable as the BTUs of a unit increases. Tempered glass does a good job of allowing heat transfer up to a certain BTU level. Many units that are less than 25,000 BTUs will use tempered glass. Beyond this point, higher output units will often switch to ceramic glass, as it allows for the higher heat output from the burner to better radiate into the room. Used in the proper BTU range, there is not an overwhelming difference in terms of efficiency. Most units in the same class as one another and use the two different types of glass will have a 3-5 percent difference in efficiency.
By Ginny from MO on January 21, 2016
I don't care about a remote but I do need a thermostat. Is this Empire Tahoe Deluxe direct vent propane fireplace compatible?
By Will M. on January 21, 2016
By Ron from Hamburg, NY on October 30, 2016
Is a tan brick liner available for this unit? Also, does it come with a safety screen covering the glass front?
By Brennan W. on October 31, 2016
Answer:Unfortunately, the only brick liners available for this unit are the ones listed under the accessories. A barrier screen for this fireplace can be purchased using the drop down menu on the unit's page.
By Rose from Stockholm, SD on December 22, 2015
Why must we choose a barrier screen for this Empire Tahoe Deluxe direct vent propane fireplace? What is the barrier screen for?
By Brennan W. on December 22, 2015
Answer:The barrier screen is required by law for direct vent units. They create a barrier that keeps anyone from making contact with the glass front, which is extremely hot.
By Rose from Stockholm, SD on December 22, 2015
What is the Fireplace Barrier Screen and why do we need it?
By Will M. on December 22, 2015
Answer:Barrier screens are required with the purchase of any direct vent fireplace to prevent accidental contact with the glass. This has been a federal requirement since 1-1-2015.
By Angela from DE on January 5, 2016
Is this Empire Tahoe Deluxe direct vent propane fireplace suitable for a new construction?
By Brennan W. on January 5, 2016
Answer:This unit is indeed ideal for a new construction home.
By Ginny from NM on January 23, 2016
is this Empire fireplace safe to use with a burner that would produce more BTUs? Do they have a maximum BTU that can be used?
By Will M. on January 25, 2016
Answer:You may only use the burner that is included with this or any other direct vent fireplace.
By Don from Delhi, NY on December 12, 2011
I want to add a blower as I assume that it will heat the room better with it. Is this true? Which blower is recommended? Can the blower be controlled by remote control? If so which remote control?
By Kevin E. - Fireplace Specialist on December 13, 2011
By Barry Stombaugh from Lafayette, IN on January 1, 2017
This fireplace was installed by a new home builder. Most of the work was performed by sub-contractor, so I have some concerns that it may have not been properly insulated. During cold weather we feel cold drafts coming from the bottom area when the fireplace is not in use. Is there a method to verify proper insulation on the outside of the outer box without tearing apart the tile and drywall? Can the outer box be insulated with normal fiberglass house batting without fear of fire?
By Will M. on January 2, 2017
Answer:Unfortunately, the outer firebox chassis may not be covered with insulation as this may cause the fireplace to overheat. As the chase should have been properly insulated to the same level as the rest of the home to prevent the issue you describe, I recommend contacting the builder.
By Bill from Sanders, NH on July 4, 2014
I have a dvd36fp30p that I want to switch to natural gas. Is there a kit or do I need to buy separate reg and orfice? Do you sell parts?
By eFireplaceStore on July 7, 2014
Answer:We do indeed carry the conversion kits needed to switch between fuels for this model. To ensure I recommend the correct product number, I will need to know the version number and serial number from the unit. The version number is the number at the end of the model number on the build plate. For example and -2 or -3. The serial number should be just below the model number on the same plate. Please advise at your convenience.
By Joey from NC on September 16, 2015
I am looking into purchasing this Empire Tahoe Deluxe direct vent propane fireplace DVD-36-FP30P with the DVP-2-SA brick backing and an FBOOK-4 blower. Will the three of these work together? Also, is there a remote that will control the flame of the fireplace and the speed of the blower?
By Chris C. on September 17, 2015
This particular fireplace is indeed compatible with the Empire Aged Brick Ceramic Liner
, as well as the Empire FBB-4 Variable-Speed Fireplace Blower
. Currently, the Deluxe series of Tahoe fireplaces do not feature a remote control that will both vary the flame height and blower speed. However, Empire does offer the Premium Tahoe with their all inclusive RF system which offers features such as these. You may view this model here
. This model comes standard with the blower preinstalled, as well as a full functional remote control. The decorative liners are still an option, but can be seen here
By Lori from Minneapolis, MN on March 22, 2015
Can a blower be added to this direct vent fireplace?
By Brennan W. on March 23, 2015