By Woody from PA on September 11, 2013
Can you vent the direct vent into the chimney without running flex pipe to the top of the chimney?
By Tyler M. - NFI Certified Specialist on September 11, 2013
Answer:Unfortunately, no. All direct vent appliances, such as this stove, must have its own dedicated direct venting system from the top of the unit until the termination outside (either over the roof with a specially-designed cap or horizontally on an exterior wall).
By Dan from Webster, WV on March 30, 2017
Do the extensions on the top sides collapse?
By Owen on March 30, 2017
Answer:The side shelves on this unit are optional. They are removable, but not collapsible.
By Woody from PA on December 17, 2013
What is the efficiency rating?
By Collin C. - NFI Master Hearth Professional on December 18, 2013
Answer:Per the manufacturer, the efficiency rating is 70% at steady state for this model.
By Jim from Kingston, NH on November 4, 2014
What are the advantages and disadvantages of a vented propane "wood look" stove and a non-vented model?
By eFireplaceStore on November 4, 2014
Answer:Vent free gas stoves are very versatile, allowing installation in almost every room of the house. They are also very efficient, with virtually no heat lost to the process of combustion. However, they can cause issues with moisture buildup over extended burn times and do use oxygen from the room for combustion. Some customers are also sensitive to the smell of the burned gases.
Direct vent stoves use no room air for combustion and as such, do not have a negative effect on air quality. However, they require being installed in a realistic location where they can be vented vertically or horizontally. They will also have some efficiency losses. However, they can be used as a primary heat source for a certain area and will not cause moisture buildup over extended burn times.
By Sarah from WA on November 9, 2014
What is the clearance needed for a corner installation of this gas stove?
By Kevin E. on November 10, 2014
Answer:This stove can be installed such that the center line of the flue collar is no closer than 10" from the wall. Additionally, the back corners of the stove can be as close as 4" from the wall.
By Christine from Albuquerque, NM on December 7, 2013
The shipping weight on this stove is listed as over 1,000 lbs. which seems very heavy compared to some other cast iron stoves. Is your listed weight correct? Also, we need the propane conversion. Can you do this before shipping?
By Tyler M. - NFI Certified Specialist on December 9, 2013
Answer:We apologize for the confusion; the weight of this stove is 240 lbs. This model is ready for propane, so no conversion kit will be needed.
By David from Moncton, NB on December 14, 2015
Can you see the pilot light of this Empire DVP30CA30 Heritage direct vent cast iron gas stove with matte finish if you turn off the main flame?
By Will M. on December 15, 2015
Answer:The pilot flame will be behind the front log on the burner base and will remain lit and visible with the burner off and the control valve in the on position.
By Chris from Buffalo, WV on January 9, 2016
How do I install fire logs in this Empire DVP30CA30 Heritage direct vent cast iron gas stove with matte finish?
By eFireplaceStore on January 11, 2016
Answer:This model of stove is essentially a decorative iron casting built around a small direct vent fireplace. The casting is modular and several pieces must be removed to access the inner firebox. First, remove the upper stove top casting that sits in place at the top of the stove. Next, lift the front casting up and out of position, setting it aside. After lowering the valve control door, you will be able to access the glass door latches at the bottom of the glass frame. Open the latches and tilt the glass forward at the bottom and then lift upward to remove it. You should now have access to the combustion chamber and the logs can be put into position.
By J from Prairie Farm, WI on June 6, 2014
Can you provide LP / Natural Gas conversion kits for all of your freestanding cast iron stoves?
By Tyler M. on June 9, 2014
Answer:For any direct vent gas stove, yes, we would either be able to supply a conversion kit or there may be a fuel-specific natural gas or propane model available.
By Norlen from Texas on September 6, 2013
Does this gas stove work with no power?
By Tyler M. - NFI Certified Specialist on September 9, 2013
Yes, this direct vent gas stove uses a millivolt ignition that requires no electricity. Only the optional CIB-3 blower
will require electricity for operation.
By Lowell from Rainelle, WY on December 16, 2014
Does this stove vent out of the top?
By eFireplaceStore on December 16, 2014
Answer:This stove is indeed a top venting model, with the flue collar located toward the rear of the unit.
By Cheryl from Seward, PA on December 1, 2012
Can you tell me all of your propane direct vent stoves that heat up to 900 square feet for basement? Also, I have a zero clearance fireplace. Will this need a specific direct vent propane stove?
By Collin C. - NFI Master Hearth Professional on December 3, 2012
Answer:To verify, are you planning on using a direct vent insert within the zero clearance fireplace or a free standing direct vent stove? A free standing stove would not require any use of the fireplace and would have its own venting run.
By Al from Becket, Mass on October 21, 2013
How many BTU's does this stove produce?
By Chris on October 22, 2013
Answer:This stove is capable of producing 27,000 BTU per hour.
By Tom from Hazleton, PA on January 2, 2017
how many square feet will this unit heat?
By Tyler M. on January 2, 2017
Answer:Depending on location and insulation of your room, this stove may indeed be able to heat this area. Typically I would advise it can heat from 500-600 square feet. Adding the optional blower will help push the heat out further into the area. Please let me know if you would like a quote for this model with or without the blower, a remote control or the required venting components. You may reply to this email or call me (Tyler) at 901-786-6861 to discuss if needed. I will look forward to your response.
By Gretchen from Spokane, WA on November 6, 2013
How much propane does this stove burn per hour? Can you give me a range?
By Collin C. - NFI Master Hearth Professional on November 6, 2013
Answer:At maximum output, the stove will consume approximately 1/3 of a gallon of propane per hour. When turned down to its minimum input, it will use 1/4 of a gallon per hour.