By Greg from CA on September 1, 2016
Does the unit come with the remote? And can it be used with a wall switch as well as the remote?
By Chris C. on September 1, 2016
This model does not include a remote control, but there are several remote controls compatible with the fireplace. The FRBC
allows for on/off control of the fireplace. The FRBTC
allows for both on/off control, as well as this model features a thermostat function as well. Lastly, the FRBTP
allows for on/off control, and it features a thermostat mode which is programmable as well. A standard wall switch could indeed be used along with a remote control, but unless wired correctly, this can sometimes cause confusion.
By Stephanie from WA on May 6, 2014
Can this fireplace be installed in bathroom above a soaking tub on a wall shared with master bedroom?
By Collin C. - NFI Master Hearth Professional on May 6, 2014
Answer:This model is indeed safe for use in bedroom and bathroom applications. Please keep in mind that because this model is capable of heating approximately 850 square feet, it could cause the bathroom to be a bit stuffy, but this would be dependent on the size of the room.
By Cynthia from Portland, ME on October 12, 2015
Does this Empire Tahoe Premium direct vent propane see-thru fireplace come with a fan or the option of adding a fan kit?
By Tyler M. on October 12, 2015
By Ester from Easton, CT on June 14, 2013
How high is the viewing area?
By Tyler M. - NFI Certified Specialist on June 17, 2013
The viewing area of this fireplace is approximately 29 1/4" wide and 22" high. You can see detailed dimensions on page 9 of the owner's manual
By Mike McGuire from Camdentonm MO on June 20, 2012
Do you have more picture's from both sides? I want to understand the 24" tilt of the burner.
By Collin C. - NFI Master Hearth Professional on June 20, 2012
Answer:I sincerely apologize, but I do not have any additional photos of this item at this time. The manufacturer photos are very similar to this stock photo and do not give further detail of the "slope" burner.
The burner is a rectangular model that measures 24" overall. It will have a modest slope from the center of the unit, out toward each side of the openings. This helps to elevate the flames toward the center of the log set and eliminates the look of the flame being lower towards the center of the log set.
By Randy from Copperopolis, CA on November 23, 2015
This Empire Tahoe Premium direct vent propane see-thru fireplace says it requires no electricity. I don't understand how that could be possible with all the features it comes with. Could you explain to me how it doesn't need electricity?
By Will M. on November 24, 2015
Answer:Models that feature a standing pilot, like the model in question, will not require electricity unless an optional blower is installed. Even in this case and while the blower will not operate in the event of a power outage, the pilot flame engulfing the thermopile will provide all or the required millivoltage for the valve plunger to open and allow ignition of the main burner. Millivolt models will subsequently not require 120 volts for operation.
By Audrey from De Smet, SD on July 30, 2014
Does this come with a remote?
By eFireplaceStore on July 30, 2014
Answer:This unit does not come with a remote as standard, however it is a remote ready fireplace. There are several accessory remotes and wall switches available with various levels of features. The remotes can be viewed under the "accessory" tab on the item page. If there is a certain remote feature you would like but do not see, please let me know. We offer other brands that can offer programming, delay starts, etc.
By Denise from Birmingham, AL on October 27, 2015
What function does the barrier screen of this Empire Tahoe Premium direct vent propane see-thru fireplace serve?
By Brennan W. on October 28, 2015
Answer:The barrier screen is to prevent anyone from making contact with the glass front, as it gets extremely hot during operation.
By Eileen from Doylestown, PA on March 6, 2013
Is it possible to use river rock rather than logs around the flame?
By Tyler M. - NFI Certified Specialist on March 6, 2013
Answer:Unfortunately, not with this model. While we do offer this feature with some direct vent gas fireplaces, it is not available with any of our see-thru (two-sided) units.
By Steve from Sheridan, WY on February 11, 2015
What is the difference between the DVP36SP32EP and the DVP36SP32EN fireplaces?
By eFireplaceStore on February 11, 2015
Answer:These units are the same, save for the fact that the "EP" model is configured to burn propane, while the "EN" model is set up for natural gas.
By Ed from Reston, VA on May 3, 2013
Do you have a see-thru gas direct vent fireplace with a framing width that's less than 36"?
By Tyler M. - NFI Certified Specialist on May 3, 2013
Answer:Unfortunately, no. All of our see-thru units have a framing width larger than 36". We apologize for this inconvenience.
By Peter from Jacksonville, Florida on September 19, 2013
We are looking for a "vent free" fireplace. Is direct vent the same as vent free? If not, would you email me information on your vent free units?
By Tyler M. - NFI Certified Specialist on September 19, 2013
No, direct vent and vent-free fireplaces are completely different types of models. A direct vent fireplace features a solid glass panel to seal the unit from the room, using a coaxial (pipe-within-a-pipe) system to exhaust fumes and supply combustion air to the unit. A vent-free fireplace, as the name implies, utilizes no venting and is open to the room, with the by-products released into the room being carbon dioxide and water vapor. For more information, please see our
Gas Fireplace and Stove Buying Guide
By Glenn from Gardendale, Alabama on September 14, 2012
Is it possible to mount this fireplace in the wall between a family room and outside covered deck? Is it also possible to add glass doors?
By Collin C. - NFI Master Hearth Professional on September 17, 2012
Answer:It is indeed possible to do this, as this is a direct vent unit and will already be sealed with tempered glass on both sides. Decorative screen doors can be added and fit over the existing glass, much like an overlay.
However, it's possible that some cool air can pass through the bottom of the unit and into the interior of the home. Also, if the deck is open to outside air, this can have a negative affect on the unit over time, especially in humid locations.
I recommend having a removable cover fabricated to completely seal the outside portion of the unit when it is not in use. This will serve to protect the unit and seal off the outdoor air.
By Neal from Nashville, TN on November 4, 2016
Can this unit be used in an indoor / outdoor configuration?