By Sharon from Longmont, CO on April 20, 2016
Does this Monessen insert system have a glass fireplace front?
By Brennan W. on April 20, 2016
Answer:This unit does indeed have a glass front.
By A from Long Island, NY on January 4, 2013
I have a traditional wood-burning fireplace with firebricks, chimney and glass front panel. I would like to use it more often by converting to natural gas. Can I just purchase the logs and remote, or do I need an entire insert unit?
By Tyler M. - Fireplace Specialist on January 4, 2013
Answer:You can indeed get just a natural gas log set as opposed to a full-bodied insert. If you prefer, please reply with your full fireplace dimensions (front width, rear width, opening height, depth, etc.), as well has how you want to control the unit (on/off remote, variable flame remote, wall switch or manual), and we will be happy to offer some recommendations.
By Ed from Milwaukee area on October 1, 2013
Will 4" in diameter (both intake and exhaust) work with systems marked 3" if I used 3 to 4 inch adapters?
By Collin C. - NFI Master Hearth Professional on October 1, 2013
Answer:Yes. A one inch change in diameter on a direct vent insert will not compromise its performance, as long as the same brand of parts is used to adapt and terminate.
By Harry from Rochester,New York on February 2, 2014
I have a traditional wood burning fireplace but with one major difference; it is two sided. Obviously this set up is LESS efficient but I want to investigate changing over to gas. Do I need the full insert(s) or can I just purchase logs, remote and have someone pipe it for the natural gas?
By Collin C. - NFI Master Hearth Professional on February 3, 2014
Answer:For a see through fireplace, a vent free log set would be the log set would be the better way to go. We do not carry a two sided style of fireplace insert for use in an existing masonry fireplace. However, vent free heaters are able to produce a great deal of supplemental heat and can use a thermostatic remote or wall switch for control. Unfortunately, vented log sets are primarily for appearance and do not add much heat to the room.
By Alan from Vestal, New York on January 25, 2015
This unit was installed in my home about 5 years ago. I noticed that the fan does not come on after the unit has been running. I took the unit apart and verified that the blower assembly still works. I need to check the thermostat. Could you tell me where it is located?
By Chris C. on January 27, 2015
Answer:Per the manufacturer, the thermal switch is located on the right hand side of the unit above the valve assembly clipped to the firebox at the top right corner.