By Missy from San Francisco, CA on March 18, 2013
Can you put fireglass elements into this fireplace?
By Tyler M. - NFI Certified Specialist on March 18, 2013
Answer:No, the manufacturer does not list any fire glass options for this unit.
By Keith from Los Angeles, CA on February 7, 2015
Can you use the colored glass chips in the base of this fireplace?
By eFireplaceStore on February 9, 2015
Answer:You can indeed. The sloped tray that sits ahead of the burner is able to be covered with glass media of your choosing. Small ceramic stones can also be used.
By Beliinda from Chicago, IL on March 12, 2016
Where does the actual tank fit for the propane option? I don't want to use up any additional space. Would it fit somewhere within the dimensions listed?
By Tyler M. on March 14, 2016
Answer:The propane tank cannot be installed within the fireplace enclosure or too close to the unit itself. We recommend checking with local codes and your local propane supply company for more details.
By Darren from Bradenton, FL on May 21, 2013
What comes with this unit? Does it vent through the front?
By Collin C. - NFI Master Hearth Professional on May 22, 2013
Answer:This particular unit is a vent free model and does not require any external venting equipment. The unit is pictured built into a custom stone enclosure. However, the unit itself is just the stainless steel unit that is shown. Finishing stone or brick must be purchased locally.
By Connie from Jasper, TX on October 30, 2016
Are the 2 sections on either side of the fireplace included in this price?
By Brennan W. on October 31, 2016
Answer:This is for the firebox only. The brick surrounding shown in the picture is not included.
By Maggie from IA on March 21, 2013
Does this fireplace come with the outside frame?
By Tyler M. - NFI Certified Specialist on March 21, 2013
Answer:No; the stainless steel outer frame/trim you see in the photo was custom-made for this application.
By John from CA on August 12, 2013
Does the price include everything I see in the picture? How does it assemble?
By Tyler M. - NFI Certified Specialist on August 12, 2013
Answer:The price includes only the stainless steel fireplace, the linear burner inside and the screen. The stone surround was custom-made for this stock photo. The fireplace itself comes fully assembled and ready to be framed into a wooden or noncombustible enclosure that can be faced with any noncombustible material.
By Ron from San Diego, CA on January 6, 2014
Does this have propane and/or natural gas options?
By Tyler M. - NFI Certified Specialist on January 6, 2014
Answer:Yes, this fireplace would be shipped ready for either natural gas or propane. You can select the appropriate fuel type from the drop-down menu under the pricing information on this fireplace's item page.