By Bill from Apex, NC on December 5, 2015
Does this Empire Loft Premium contemporary outdoor gas fireplace with intermittent pilot come with a glass front or a screen? Can the unit be operated while the screen or doors are open?
By eFireplaceStore on December 7, 2015
By rita michel from scottsdale, az on February 28, 2012
Does this have logs or just a burner?
By Kevin E. - Fireplace Specialist on February 28, 2012
Answer:This item definitely leans toward a modern styling. There are no logs. Instead, it features just a burner.
By Joaquina from Gilroy, CA on March 16, 2013
Is this fireplace already put together or do I need to build it? And if I need to build it does it come with everything needed?
By Collin C. - NFI Master Hearth Professional on March 18, 2013
Answer:This item comes largely assembled. The hood and safety screen will need to be installed, but installation of the parts is covered in the owners manual. Short of a gas supply line, the unit will have everything needed to be operable.
By Michael Fehr from Denver on November 30, 2016
How does it vent? Can I mount a TV over the allowable clearances?
By Jan Taylor from Dallas, Texas 75230 on January 5, 2012
I am interested in a price for this style outdoor gas fireplace with out all the stone. I would like a fireplace to be added to a very long brick side of our house close to hot tub and patio area.
By Kevin E. - Fireplace Specialist on January 6, 2012
Answer:This item (CUI-OLP42FP72S) would actually only come as the fireplace itself. No stone surround would be included. You would be free to install wherever you deemed most appropriate.
By Michelle from Vancouver, BC on April 4, 2013
Does this work with propane? Will it require venting?
By Collin C. - NFI Master Hearth Professional on April 4, 2013
Answer:This item can indeed be used with propane. When ordering the unit, you will need to select "propane" from the drop down menu on the main item page.
This particular unit does not require venting and has a completely sealed chassis for ease of installation.
By Anne from Greenville, SC on September 13, 2015
Who do you recommend to install outdoor fireplaces?
By eFireplaceStore on September 14, 2015
Answer:Installation of an outdoor fireplace can be completed by a reputable general contractor or licensed handyman service. Trim work can be completed by a cabinetmaker or finish carpenter.
By Jacob from Brentwood, CA on November 8, 2016
Does the Empire Loft Premium Contemporary Outdoor Gas Fireplace come with Fire Logs?
By Roger from FL on May 11, 2016
Does this unit require a 110v hardwired connection? If not, how is the igniter powered?
By Will M. on May 11, 2016
Answer:This system is battery powered, intermittent pilot ignition system where a battery pack provides voltage for both the spark ignitor and to raise and lower flame height. The batteries can last up to 12 months depending on usage of the servo motor function to raise and lower the flame. Less-frequent use of this function will extend the lifespan of the batteries.
By Brenda from Seattle, WA on May 30, 2016
Can you put this on a cedar deck? Is it safe or does it need to be on concrete surface?
By Will M. on May 31, 2016
Answer:So long as the remaining framing dimensions are followed, the deck is in sound condition and can support the weight of both the fireplace and any finishing materials you may have, this should be acceptable.
By John from Ventura, CA on April 11, 2013
Can I use decorative gas logs instead of the glass pieces under the flame?
By Tyler M. - NFI Certified Specialist on April 12, 2013
By Mircea from San Francisco, CA on April 30, 2015
Does this Empire Loft premium outdoor fireplace come with the surrounding rock unit and side setting area? Also, do you have any installation sheets for this unit?
By Brennan W. on April 30, 2015
This unit does not come with the stone surround. The installation in the picture is there merely to show an example of how it can be installed. The product manual for the unit can be found here
By Michelle from Jonesboro, AR on September 16, 2014
Is this the actual fireplace altogether or is it just the firebox?
By eFireplaceStore on September 16, 2014
Answer:This is a stainless firebox and burner assembly. The brick enclosure that is depicted in the photo is for example purposes only. A similar enclosure would have to be site built to house this fireplace.
By Zeno Ricci from Toronto, Canada on April 25, 2012
Hey there from Canada; do you ship to Canada? Can you advise shipping costs to Toronto?
By Tyler M. - Fireplace Specialist on April 26, 2012
Answer:We do indeed ship this unit to Canada. Please reply with your postal code and we will be happy to provide a shipping quote for this item. Our quote will not include brokerage fees, duties or any other customs fees that you will be responsible for.
By Loren from Granite bay, CA on May 21, 2017
Does it heat or is it just decorative?
By Tyler M. on May 22, 2017
Answer:Any outdoor fireplace is primarily decorative, but if installed in an enclosed patio or something of that nature, this unit will provide heat to the surrounding area.
By Dave from NY on September 27, 2013
Can I add glass pebbles to this unit's firebox?
By Tyler M. - NFI Certified Specialist on September 27, 2013
Answer:Unfortunately, no, the manufacturer does not list any fire glass options for this unit.