By Doris from Aliquippa, PA on October 31, 2015
Do all three burners of this SunStar manual control SC18 vent-free radiant infrared natural gas room heater always burn at the same time or, if the thermostat is set on low, can one or two burners run alone?
By Will M. on November 2, 2015
Answer:There is no thermostat as this is manually operated, but turning the dial from positions 1-3 will turn on one, two or three plaques.
By Carol from Kingman, AZ on November 3, 2015
Answer:My heater has 5 burners which you can 1, 3, or all 5 at once. I don't have a thermostat on my heater either because it's manual only. My mom has 3 burners and you can run 1, 3, or 5 as well as hers is manual. I hope this helps.
By Robert Welch from Auburn, Alabama on November 9, 2015
Answer:The gas heater I ordered from efireplacestore.com works very well!! No problem whatsoever.
I will order maybe a couple of more within the next several months. to answer your questions about this heater, you can
operate each individual burner, without using all three burners. I hope this answer your questions.
By Deb from Torrington, CT on March 3, 2012
Does this heater have an open flame?
By Collin C. - NFI Master Hearth Professional on March 5, 2012
Answer:This type of infrared heater uses a very small, contained flame that heats the individual burner plaques that make up the element.
Unlike a standard wall heater, this unit does not heat the surrounding air, but radiates heat directly onto the objects in a room. It is an effective means of heat that is considered to be safer overall and can help in keeping the air in a room from becoming stuffy.
By Sally from Santa Cruz, CA on January 16, 2016
How does this SunStar gas room heater attach to our natural gas supply?
By eFireplaceStore on January 18, 2016
Answer:A rigid steel or CSST gas line would need to be run to the installation location of the heater and the final connection would be made with a short flex connector. Ideally, the supply pipe would be concealed in the wall. I highly recommend contracting a local plumber to run the gas line.
By Donna from Ottawa, CAN on September 15, 2014
I need a propane heater for my pump house that is 3 feet x 2 feet and 3 feet high insulated with Styrofoam. All I need is to maintain enough heat that my pump does not freeze because we can have temperatures of down to -30 degrees Celsius or more at times.
The pump house is an individual little stand alone house, outside of my Horse Barn. What would you suggest? Also, if I use a BBQ tank, how long do you think that would last?
By eFireplaceStore on September 16, 2014
Answer:The pump house is small enough that even our low BTU heaters will not be able to be used in this application. There simply will not be enough clearance maintained from the top of the heater to the top of the enclosure. Have you considered using a small electric heater instead? I'm assuming the pump is electric, but I'm not sure if it is 110 volts or higher. You may be able to tie into the circuit and use a small heater instead.
By Sunni from Alabama on October 20, 2013
I am looking for a natural gas room heater with a blower, feet (not wall mount) and one that has a UL safety listing & O2 depletion sensor. The Sun Star SC18 was one that I was looking at, but I'd prefer a blower to be built in.
Can you help please? The room size is 10 x 20, but the ceilings are low and I have not needed a "five brick heater" in the space. Three will suffice. The warranty is also important.
By Collin C. - NFI Master Hearth Professional on October 21, 2013
Answer:This unit does meet the criteria for you installation and meets the CSA design listing specifications. Like our other wall heaters, a blower is available and is listed in the accessory link for the item. However, the blower must be installed by the homeowner. Unfortunately, we do not carry a room heater that has the blower installed from the factory.
We do offer an alternate heater with a 4 year warranty, as opposed to 3 years, however it is not a free standing model and must be secured to the wall.
By Joanne from Culpeper, VA on September 8, 2015
Is this SunStar manual control SC18 vent-free radiant infrared natural gas room heater safe around animals? Are there any flames that are visible? How do I start it? What type of igniter does this unit have?
By Will M. on September 9, 2015
Answer:This heater is safer than other traditional heaters as the ceramic plaques are heated and this provides radiant heat to the room as opposed to heat being provided via an open flame. The heater does have a safety guard to prevent contact with the open flame, however, children and animals should be monitored closely while the heater is in operation due to the hot surfaces on the heater (as is the case with all hearth appliances). This product features a Piezo or "push button" ignition system.