By stacy from atl ga on January 18, 2012
Where to buy parts for this heater?
By Kevin E. - Fireplace Specialist on January 18, 2012
Answer:You may provide us with the parts needed and we will be happy to contact our supplier for pricing and availability.
By Scott from Andaluisa, AL on December 12, 2014
Do all of the coils burn at one time or can you just run , 2, or 3 without all 5 coming on?
By eFireplaceStore on December 12, 2014
Answer:This model does have 3 settings that allow the operation of 1, 3, or all 5 radiants.
By Gregory from Grandin, MO on December 13, 2014
Can this heater light itself if the pilot light ever goes out?
By eFireplaceStore on December 15, 2014
Answer:Should the flame momentarily extinguish and the pilot is still lit, the main burners can reignite. However, if the main pilot is blown out for any reason, the safety valve will close. The pilot would need to be re-lit manually at this point.
By denise from kentucky on November 20, 2011
What is the square ft. this would heat?
By Collin C. - NFI Master Hearth Professional on November 21, 2011
Answer:Assuming this heater would be installed in a room with 8 foot ceilings and decent insulation, this model would be able to heat an area of approximately 800 square feet.
Factors such as high ceilings, poor insulation, and a divided floor plan will hinder the overall effectiveness of the heater.
By David from Kingstree, SC on October 16, 2016
Where is this unit made?
By eFireplaceStore on October 17, 2016
Answer:This brand of heater is made in one of two facilities located in Charlotte, NC and Ipswich, England.
By Cathy from Kansas City, MO on September 21, 2015
How much does this SunStar manual control SC30 vent-free radiant infrared natural gas room heater weigh?
By Brennan W. on September 22, 2015
Answer:This heater weighs 32 pounds.
By Tom from Guntersville, AL on June 20, 2013
Can I use this unit in my 600 sq ft room? Will I be able to place furniture near my heater?
By Dawn H. on June 20, 2013
Answer:Please note the following:
Minimum Clearances to Combustibles:
Front - 18 in.
Top - 36 in.
Sides - 13 in.
Bottom when wall-mounted - 2 in.
Furniture would be considered a combustible.