By Luis from Philadelphia, PA on November 16, 2014
What is the highest BTU output that natural gas heaters come in? How safe are they?
By eFireplaceStore on November 17, 2014
Answer:Indoor vent free appliances are limited to a 40,000 BTU maximum by law. Wall heaters are generally limited to 30,000 BTUs, in order to ensure that they will not overheat the wall they are affixed to. The heaters are safe for use in all areas except for bedrooms, as long as the room meets the combustion air requirements specified by the manufacturer.
By Wayne from Dals, PA on September 29, 2013
Dose this come in LP gas?
By Collin C. - NFI Master Hearth Professional on September 30, 2013
By dr salman adams from Avenel, NJ on November 5, 2012
Can this be installed in offices in New Jersey? I have a medical office.
By Tyler M. - Fireplace Specialist on November 5, 2012
Answer:In order to see if this vent-free heater can be installed in your office, please contact your local building inspector. The owner's manual for this heater can be downloaded and emailed if needed.
By Tony from MT on September 25, 2015
I purchased a SR30 with manual controls. I am wondering, is there a thermostat conversion kit I can purchase after market?
By Chris C. on September 25, 2015
Answer:Being that the unit is vent free, there are no aftermarket kits available to convert a manual control to a thermostat style valve.
By John from Trion, GA on January 13, 2016
Do the manual Empire gas heater models let you select 1, 3, or 5 burners?
By Will M. on January 13, 2016
Answer:The manual version will indeed let you select one, three or five plaques with positions 1-3 and the thermostatic version will simply cycle on or off with all five plaques, according to the setting on the control knob.
By Bob from St. Louis, MO on October 31, 2015
Does this Empire SR30 infrared vent-free gas heater with manual controls come with a blower already installed? Also, is this a direct wire unit or can I can it into an outlet?
By Will M. on November 2, 2015
Answer:This will not arrive with a blower. The optional blower for this model can be found under "Popular Accessories for this Item" on the product page in question. The heater will require no electricity, however, the blower will arrive with a three-prong cord to plug into a properly grounded receptacle.
By Dave from Pittsburgh, PA on January 26, 2016
Does this Empire SR30 infrared vent-free gas heater with manual controls come with a floor stand?
By Will M. on January 26, 2016
Answer:The floor stand is sold separately and is found under "Popular Accessories for this Item" on the product page for the item in question.
By William from Austin, TX on August 23, 2016
How much of a room will this heat?
By Will M. on August 23, 2016
Answer:With standard 8' ceiling height, this heater should heat approximately 857 square feet.
By Margaret from Albuquerque, NM on November 10, 2015
How do I readjust this Empire SR30 infrared vent-free gas heater with manual controls? The flame is too high and I can not control it with the knob on top.
By Will M. on November 10, 2015
The flame height on ceramic plaque heaters is not adjustable and if the flame is abnormally high, this is a sign that the heater needs cleaning and service. The steps for this are outlined on page 14 of the installation manual.
By Lisa from Northwest, GA on November 24, 2014
I am replacing an ancient Empire Corcho with either a new SR-30 or SR-30T fireplace. I've been dragging my feet on doing it because I just can't make up my mind whether to choose manual or thermostat controls. What are the advantages/disadvantages of both?
By eFireplaceStore on November 25, 2014
Answer:There is not much of a difference between the two, but the thermostatic model has proven to be more popular. The manual model is slightly more reliable, as there are less parts to fail. However, the unit relies on you constantly modulating the temperature in the room. If the heater is left on for any reason, it can get quite hot in the space and you must remember to turn the heater on when needed. The thermostatic model is generally reliable and the convenience of the thermostat can really not be stressed enough. Being able to set the temperature and walk away enables the kind of convenience found with a home HVAC system. Most customers that used a manual version and switched to a thermostat state that they cannot imagine going back.
By Erik from Montreal Canada on January 24, 2013
Can we connect this unit to a flex natural gas pipe that i use on my BBQ ?
By Tyler M. - Fireplace Specialist on January 24, 2013
While it is certainly possible, we recommend contacting your local building inspector's office before installation. Please see page 7 of the owner's manual
for the gas supply requirements for this heater.
By Dave from MD on October 29, 2014
I am thinking about one of these to put in a 800 square foot garage with 10 foot ceilings. Do they give off much odor? Should I be worried about using spray chemicals such as brake cleaner or carberater cleaner in the garage?
By eFireplaceStore on October 30, 2014
Answer:This unit will heat the space sufficiently, given your area. The infrared style of heaters burn very cleanly, with little detectable odor. It is important to service the heater on a yearly basis, especially in an environment where petroleum products are being used. When using any kind of petroleum product or chemical based aerosol, I strongly advise on shutting the unit down and allowing the space to air our before starting the heater again. Being a vent free model, it will draw combustion air from the space. If byproducts from the chemicals are in the air, it could draw them in and release harmful vapors back into the room.
If the garage sees regular use and you anticipate having to shut the unit down frequently, you may consider installation of a direct vent wall heater instead.
By Harold from San Francisco on December 30, 2012
Can I get this heater in California?
By Tyler M. - Fireplace Specialist on December 31, 2012
Answer:Most vent-free appliances are illegal in California. We recommend checking with a local building inspector for more information.
By Mike from Branchville, NJ on December 19, 2016
I installed an SR30 unit in my greenhouse ( 10x15 ft), and if I close the door, the oxygen sensor kicks the unit off. Do they make a kit to install combustion air from the outside?
By Will M. on December 20, 2016
Please note that no outside air kits will be available for wall heaters like the product in question, so choosing a smaller heater may be the best option. You only need roughly 5,000 Btus to heat the space and this model produces 30,000, so it is not surprising that the ODS (oxygen depletion sensor) is triggering. Please note that systems like these use all of the available oxygen in the space they are installed in, so the ODS will prevent the available oxygen level from dropping below 19%. If you must have a ventless heater, the Empire SR10T Infrared Vent-Free Gas Heater with Hydraulic Thermostat Controls - Natural Gas
would be much better suited.