By Buck from Florence, SC on January 6, 2014
Does this have a fan? If it doesn't, can a fan be added?
By Tyler M. - NFI Certified Specialist on January 6, 2014
By Mark Carbone from Bolton, MA on November 26, 2012
Can this unit's temperature be set for lower than 55 degrees?
By Collin C. - NFI Master Hearth Professional on November 27, 2012
Answer:The lowest temperature setting this unit can be adjusted to is 50 degrees. The hydraulic controls are usually accurate to +/- 2 degrees.
By Roger from Fort Collins, CO on October 29, 2016
Is there any odor associated with its use?
By Will M. on October 31, 2016
Answer:Odor with any ventless system is normally the result of a lack of maintenance or incomplete combustion resulting from turbulence inside the combustion chamber (from installation in a high-traffic area near doors or in a room with many ceiling fans in operation).
Additionally, I noticed you are in Colorado and ventless systems may not be allowed in your municipality. Also, ventless systems normally operate at elevations up to 4500 ft. without issue, but Fort Collins is at 5,000 ft. I have heard of customers operating ventless systems at higher elevations, but your high elevation may need to be a consideration.
By Mytris from Newell AL on April 6, 2012
Can this unit use both NATURAL or PROPANE gas??
By Kevin E. - Fireplace Specialist on April 9, 2012
This particular heater is designed for use with Natural Gas only. You may find the propane version here
By Loratta from Mcrae, GA on October 27, 2014
Is there a low setting that only uses 3 burners or do I have to use all 5 burners all the time?
By eFireplaceStore on October 28, 2014
Answer:This unit will operate all five plaques when lit. Some older models used 1, 3, or 5 plaques, but the manufacturer has since determined that it is more efficient to have all 5 operate. The room is heated more quickly and the air in the room does not become as dry this way.
By Christine from Dubois, WY on November 28, 2015
How large of an area will this Empire SR30T infrared vent-free gas heater with hydraulic thermostat controls heat?
By eFireplaceStore on November 30, 2015
Answer:This unit will heat approximately 850 square feet on average.
By Dan from Totowa, NJ on August 15, 2015
Can this Empire SR30T infrared vent-free gas heater with hydraulic thermostat controls be left on for extended periods of time in an empty house?
By Will M. on August 17, 2015
Answer:So long as the square footage of the home can support the BTU output of the appliance, it is installed by a qualified professional and adequate ventilation is provided, there is no reason this heater cannot be left unattended for long periods of time.
By Marty from Portland, OR on March 23, 2013
What is this unit's propane consumption rate per hour?
By Collin C. - NFI Master Hearth Professional on March 25, 2013
Answer:Given the average BTU content for a gallon of propane, this unit should consume just under one third of a gallon for every continuous hour of operation.
By Gerry from Sorrento, ME on September 28, 2015
Where can I find information on Hydraulic Thermostat Controls? Does this Empire SR30T infrared vent-free gas heater with hydraulic thermostat controls come in a propane gas model?
By Will M. on September 29, 2015
The propane version is available here.
These units are operated with a control knob that is adjusted between settings 1-5, which correspond to a temperature range of approximately 55-90 degrees. This is not exact as the heating requirements may be different for your home as the temperatures I have provided are only the temperatures around the thermostatic bulb that would need to reached in order for the bulb to be "satisfied."
By Jon from Rawlins, Wyoming on January 27, 2014
Are there any Infrared Vent-Free Gas Heaters that utilize a detached thermostat that controls room temperature?
By Collin C. - NFI Master Hearth Professional on January 28, 2014
Answer:I am not aware of any infrared models that currently offer a detached thermostat option. All models that we carry and that I know of still use a built in hydraulic thermostat for temperature control.
By Charlie from MI on June 15, 2016
Do you make a fireplace insert in an infrared vent free version like this? Could this be used in front of a fireplace?
By Brennan W. on June 15, 2016
Answer:We do not have an insert in infrared. You could, however, install this in front of a fireplace using the stand listed underneath the accessories section of the heater's page.
By Graham from Fairplay, CO on April 16, 2016
My house is at 11,600 feet in elevation. Do I need to do anything to compensate for this to have safe operation of this Empire heater?
By eFireplaceStore on April 18, 2016
I do not recommend use of a vent free heater at your elevation. The O.D.S. pilot assembly is calibrated for oxygen levels at 0 elevation. Vent free units will operate consistently at altitudes up to 4,500 feet, with an absolute maximum of 6,000 feet. Beyond that elevation, pilot outages will occur and the unit will not be reliable. Unfortunately, manufacturers do not offer high altitude pilot assemblies for this type of appliance. A direct vent furnace would be a better option for you, such as the Empire DV35SG Direct Vent Gas Wall Furnace - Natural Gas - DV-35-SGNAT