By Eric from Babylon, NY on October 30, 2015
How much natural gas, or propane, does this Empire Vail vent-free natural gas fireplace burner use?
By Will M. on November 2, 2015
Answer:Depending on usage, this model will burn between .07-.2 therms/hr. of natural gas and .076-.218 gal/hr. of liquid propane when installed with the 20,000 burner orifice. If using the 10,000 Btu orifice, this decreases to .1 therms/hr for natural gas and .109 gal/hr. for liquid propane.
By Terry Lattin from Thomson, Illinois on January 3, 2017
Can this unit be mounted against a wood wall. Is there a clearance requirement? If fire code sheet rock is installed behind the unit, would it mount to that type wall? My use for this unit would be to stand alone against a wall on a sun porch. The porch is 10' X 15'. I'm looking for ways to use the unheated enclosed sun porch during the winter months.
By Brennan W. on January 3, 2017
Answer:The fireplace can be installed with 0" of clearance to combustible materials.
By Gregory Cook from Mine Hill, NJ on April 5, 2012
Does this unit come with the brick look on the inside like the picture shows?
By Kevin E. - Fireplace Specialist on April 6, 2012
This vent free fireplace does not include the ceramic brick liner. However, it is available as an accessory. You may view it by clicking the Accessories tab on this page of by clicking here
By Robert Gilbert from Belgrade, ME on November 21, 2011
I have an electric fireplace much like your Item #: FSD-28MM764EPPC-SO. Do they make a ventless propane unit that will fit into these if the electric unit is removed? My dimensions are 26.5 inches wide (left to right), 23 inches high (bottom to top) and 12.5 inches deep. That is the measurement of the electric unit that is installed in this cabinet.
By Tyler M. - Fireplace Specialist on November 22, 2011
Answer:Unfortunately, these cabinets are only meant to accept electric fireplaces. While the bottom and sides of a vent-free unit like this Vail wouldn't be an issue, the standoffs inside that cabinet above the roof of the firebox will not be sufficient to keep from getting too hot.
By Debbie from PA on August 1, 2015
I have a beautiful electric fireplace with woodwork that I absolutely love. Is it possible to change out the inserts and make it propane? This Empire Vail vent-free natural gas fireplace would fit as per the dimensions but would it be safe to install?
By Kevin E. on August 3, 2015
Answer:Yes, certainly. The above vent-free gas fireplace can be installed in a mantel with no concerns. As long as the dimensions of the mantel match the clearance requirements listed in the installation manual.
By Coby from KS on December 14, 2014
Will this fireplace still work if the power is out?
By eFireplaceStore on December 15, 2014
Answer:Because this unit is a standing pilot, millivolt unit, the fireplace will indeed operate when there is a power outage. Unless an accessory blower is installed, the unit requires no power for operation.
By Tim Sawyer from Mission Viejo, CA on October 24, 2012
Is this fireplace legal in California?
By Tyler M. - Fireplace Specialist on October 24, 2012
Almost certainly not, as California has broad restrictions state-wide against the use of vent-free gas appliances. We recommend a direct vent fireplace, which does have a fixed glass front but requires minimal venting. In some cases, if the fireplace is installed on an exterior wall, you can simply run a vent straight out of the back of the unit and terminate it horizontally on the exterior wall.
One such unit that is similar to this that can be vented this way is the 32-Inch Empire Tahoe Deluxe Direct Vent Natural Gas Fireplace
By Ed from Mansfield , Pa on June 27, 2012
My fireplace rough opening is 28 inches wide by 27 inches high by 20 inches deep . Would the Vail Vent-Free fit inside this rough opening ? Also the 2 pcs on top are they included in the rough opening measurement and will they leave a gap above the stove?
By Collin C. - NFI Master Hearth Professional on June 27, 2012
Answer:Given your dimensions, it does appear that this Vail fireplace would fit into the opening that you have. The rough opening does include the standoffs that are built onto the top of the unit, as the top 2x4 in the framing lays across these standoffs. The gap would be enclosed with wallboard or a similar finishing material.
Are you planning on building this into a wooden enclosure or a brick fireplace?
By Tom from Millsobro, DE on February 24, 2014
Does this unit also come in a propane unit? What size room will the 10,000 btu heat?
By Tyler M. - NFI Certified Specialist on February 25, 2014
Yes, the propane version of this vent-free fireplace can be found here:
Vail Vent-Free Propane Fireplace - 24" - VFP-24-FP20LLP
A vent-free fireplace with a 10,000 BTU rating is capable of heating approximately 285 square feet, assuming standard 8-foot ceiling and insulation.
By Sheila from Owensboro, KY on April 1, 2016
I am interested in this Empire fireplace and framing it with a custom mantel. Are there certain requirements for how high the mantel needs to be above the fireplace unit or do I need a hood to direct the heat away from the mantel in order to prevent heat damage to the mantel? I remember with choosing a fireplace for a previous home that there needed to be a hood for this reason.
By Chris C. on April 1, 2016
Empire does indeed list mantel clearance requirements based upon how far the mantel will project from the fireplace facing. Please view figure 5 at the top of page 9 of the owner's manual seen here
. The fireplace will include a hood which is required to be installed so that the clearances to the mantel are maintained.
By Scott from New Jersey on December 19, 2012
What is a 'hydraulic' thermostat?
By Tyler M. - Fireplace Specialist on December 19, 2012
Answer:The hydraulic thermostat is a heat-setting switch that allows you to control the amount of heat produced by the burner with a knob on it. The knob has heat settings by number (1, 2, 3, etc.), not a temperature setting.
By Jennifer from Lawrence, Kansas on January 17, 2012
I have an old fireplace with a gas type insert (uses natural gas to light -ceramic inserts heat up) we don't use it for safety reasons (it's hot to the touch!).
I'd like a new insert. The fireplace has never been used for wood burning as far as we can tell but has a chimney so we possibly could vent something. I'm just wondering if a ventless gas insert might be our best option just so we don't need to rebuild a new vent etc.
The dimensions are small -the brick opening is 24" wide, 31" tall and 18" deep,
Do you think this insert is out best option?
By Tyler M. - Fireplace Specialist on January 17, 2012
This unit is not an actual "insert," but rather a fireplace meant to be installed into a wall or mantel cabinet. If you have a masonry fireplace and chimney, you may be interested in either a vent-free or a direct vent insert.
Here is one insert that may fit into your opening, but please note this is a direct vent insert that must be vented with colinear pipes up your chimney:
Majestic Topaz 20ILDV Direct Vent Gas Fireplace Insert - Natural Gas
Please see the detailed dimensions in the owner's manual for more information ( can be downloaded on the item page).
All of our vent-free inserts will be too large to install into your existing fireplace.
By Freeze from Virginia on January 9, 2017
What are the dimensions of the logs inside the firebox? How deep is the insert?
By Will M. on January 10, 2017
Answer:While specific dimensions for the logs are not provided, they will measure slightly smaller than the fireplace's 22 5/8" width. The depth of this fireplace is 10 7/8".
By Gary from Virginia on January 9, 2017
Is there a glass plate on the front of this product, or is it open to allow heat to be expelled into the room?
By Owen on January 9, 2017
Answer:There is a screen panel on the front of this unit.