By Vin from Philadelphia on December 14, 2016
Is a remote an optional addition to this fireplace? If so, is it too late to add it to my order?
By Tyler M. on December 14, 2016
Answer:Yes, this fireplace offers both a basic on/off remote and an on/off thermostat remote option. Please reply with your preference, as well as your fuel type (natural gas or propane), your choice of required surround, and let me know if you want to add any crushed glass media for inside the unit and/or the required venting components. With this information, I can provide a full quote with our best pricing. Please reply to this email or call me (Tyler) at 901-786-6861 to discuss. I will look forward to your response.
By Victor from AZ on December 20, 2016
I want to install this between my master bath and master bed. The Bedroom is 18' x 20' and the Bath is 14' x 14'. I want it more for effect than heating, as we live in AZ. Will this fit the bill or should I go for a direct vent? CUI-VFL28IN32
By Tyler M. on December 20, 2016
You need to use a direct vent gas model for this application, as no vent-free fireplaces with a BTU rating above 10,000 can be used in a bedroom. We do offer a see-thru direct vent model that will work for your application; please see the Empire Loft See-Through Direct Vent Gas Fireplace
. Please let me know if you would like a quote for this model. If so, simply reply to this email with your preferences for accessories (surround option, crushed glass color) and advise if you need to add the required chimney components. You may also call me (Tyler) at 901-786-6861 to discuss if needed.
By Bela from Jamestown, RI on August 9, 2014
I have researched this product and understand that it also comes as a see thru. I can't seem to find it on your website. Do you have it?
By Tyler M. on August 11, 2014
By Annetta Campbell from Hartsville, SC on October 29, 2011
Hi. I am on supplemental oxygen 24/7. I have pulmonary fibrosis from radiation for breast cancer. Would like to put in a vent free fireplace. Is there a problem because of the oxygen. I use an oxygen concentrator. Also, this is a new house-solid hard wood floors. LP for cooking and heat pumps for heat. What fireplace would you recommend? Live in Hartsville, SC. Thanks.
By Kevin E. on October 31, 2011
By design, vent free appliances consume oxygen from the room/home in which they are installed. In fact, after extended periods of use it is recommended to crack a window to replenish available oxygen in the room. For your particular application, I wonder if a direct vent appliance would not be better. A direct vent unit pulls combustion air from outside the home. It then returns its exhaust to the outside, as well. These units also feature a sealed combustion chamber. They have a fixed pane of glass across the fireplace opening. Please follow the below link to check out this product.
Medium Loft Direct Vent Gas Fireplace with Remote-Ready Millivolt Controls
By Seth from Rochester, MN on November 27, 2015
If I am installing this Empire Loft vent-free zero-clearance gas fireplace with millivolt pilot with a flat screen TV above it, what are the recommendations for distance between the top of this fireplace and the bottom of a TV. Also, will having a mantel between the fireplace and TV help? I plan on setting my insert in just about 12" off the floor to the bottom of the unit. I have 9' ceilings.
By Will M. on November 27, 2015
Television clearances will not be provided as this would require testing of all televisions, however, mantel clearances will always be provided and should be followed when installing a television above a fireplace, in addition to the required air space clearances provided by the television manufacturer. To answer your questions, it is recommended to install a mantel above the fireplace when a television will be installed above. As a further preemptive measure, some choose to construct a cavity per the television manufacturer's air space clearances above the mantel and recess the television.
I would like to point out that you should have plenty of room to work with as the height of the unit is 22 3/4" and you must install a mantel a minimum of 16" above the fireplace. Please note that this distance has to be increase according to mantel depth and is explained on page 19 of the installation manual.
By Craig from Bartlesville, OK on November 16, 2014
How much does this unit weigh?
By Kevin E. on November 17, 2014
Answer:This fireplace weighs approximately 60 pounds.
By Burch from CA on October 9, 2013
Is this easy to install?
By Collin C. - NFI Master Hearth Professional on October 9, 2013
Answer:While a vent free fireplace is easier to install than a vented unit, there will still be plumbing and framing involved in the installation. You should only undertake the installation if you have experience with framing and installation of gas piping. Otherwise, a licensed professional should be consulted.
By David from AR on February 9, 2015
Will I be fine with a TV above this fireplace if I place the unit in a 15 inch box that is built out from the wall with a mantel and the TV is placed above it which is almost 15 inches back? Also, where does the heat come out of these if there is a glass door in the front?
By eFireplaceStore on February 10, 2015
Answer:Because of your ample setback, there will not be an issue with the placement of the television above your proposed installation. Both surrounds for this model release heat from the top of the surround, as it has an open area that allows circulation to occur.
By Slate from Huntsville, AL on September 25, 2012
I understand that the minimum distance from ceiling to fireplace is 26". Is there a maximum height the fireplace can be installed from the floor?
By Collin C. - NFI Master Hearth Professional on September 25, 2012
Answer:There is not. As long as the specified distance of 26" is maintained to the ceiling, the unit can be installed at any height on the interior wall. My only recommendation would be to place the unit at a height where it will still be easily serviceable.
By Erk from New Jersey on February 21, 2013
I wanted the direct vent version of this item but the venting is not physically possible in my home. So my questions are:
1. Will 28,00 BTU be enough for 600-800 sq ft?
2. This will be installed in a wall. Which trim do I need?
3. The specs state "28,000 BTU input" What is input? Should it be "output"?
By Kevin E. - Fireplace Specialist on February 21, 2013
Answer:1. 28,000 BTU should heat 800 square feet just fine.
2. For zero-clearance fireplace installation, you will want to select either the Black Metal Frame with Glass Panel or the Tempered Glass Front with Black Border from the drop down menu.
3. Input is simply the total amount of fuel energy the appliance can consume within one hour. Output is affected by input rating and total fireplace efficiency.
As this unit is vent-free, all of the heat produced by it will stay in the room with you; none will be wasted up the chimney.
By Eli from Nashville, TN on December 30, 2015
Can you remove the glass front from this Empire Loft vent-free zero-clearance gas fireplace with millivolt pilot? Also, can the blower be added later if needed?
By Brennan W. on December 30, 2015
Answer:The glass front is indeed removable, and the blower can be added at a later time.
By Michael from St. Louis, MO on January 13, 2015
I'm interested in this fireplace. I have an existing basement fireplace that is no longer vented. Can I insert this fireplace, run the gas and electric lines to it, and use this fireplace? What is the heat output of this unit? Lastly, can I run drywall to the edge?
By Kevin E. on January 13, 2015
Answer:As long as vent free appliances are permitted in your city and your existing fireplace has interior dimensions of at least 30 3/4" W x 22 1/4" H x 14 1/4" D, then yes you could install this insert. This unit is capable of producing 28,000 BTU. Which, from a rough estimate, would sufficiently heat a little over 700 square feet. Dry wall may indeed be run up to the edge of the insert but it cannot be installed over the edge of the insert chassis.
By Cathy from Rustburg, VA on March 18, 2016
Can you turn the flame level up and down of this Empire gas fireplace? Is there a remote included?
By eFireplaceStore on March 21, 2016
The control valve does have a variable regulator that will adjust the flame height, although the location of the regulator means that removal of the fascia is necessary to make such an adjustment. A remote is not standard, but optional remotes will work with this model.
There is a version of the unit that includes a variable thermostatic control as standard. The unit uses a spark ignitor to light the pilot, then the main burner will ignite, with the remote allowing automatic adjustment of the flame. That version is the Empire VFL28IN92N Loft Vent-Free Fireplace
By Kevin from Hope Mills, NC on August 6, 2015
What color of glass rocks come with this Empire Loft vent-free zero-clearance gas fireplace?
By Will M. on August 7, 2015
Answer:While glass media will not arrive with the fireplace, several options are available under the heading "Popular Accessories for this Item" on the product page in question.
By Enrico from NJ on May 4, 2016
Does the fireplace have a blower to distribute the heat and are there enough BTUs for a space of about 1000 square feet?
By Chris C. on May 5, 2016
This fireplace does not feature a blower pre-installed from the factory, but Empire does offer the FBB-7 Automatic Fireplace Blower
for use with this fireplace to be installed once on site. This fireplace is capable of providing 28,000 BTU per hour allowing it to roughly heat 800 square feet on average.
By Michelle from RI on November 3, 2014
Can a blower be purchased to use with this fireplace? Does this increase the warmth it will give off? What are the measurement restrictions from the ceiling? Can this unit be set into regular drywall?
By eFireplaceStore on November 4, 2014
By Jeff from Warminster, PA on January 21, 2015
The room dimensions I plan on remodeling are approximately 14' x 18' with 7' ceilings. Is this area too small to place this fireplace? Also, is it safe to mount a TV above these fireplaces? Does the television need to be offset back from the front of the fireplace?
By eFireplaceStore on January 22, 2015
Answer:Based on the formula for combustion air, your room can support a vent free appliance with a maximum input rating of 35,280 BTUs. Because this model has an input rating of 28,000, it would be suitable for use in your space. However, it is best to limit operation to no more than 4 consecutive hours at a time.
Mounting a television above a vent free fireplace should only be done if the television is able to be recessed into an alcove. Vent free units release a large amount of heat to the area directly above and mounting the television on the same wall surface will almost surely damage it.