By Richard from Murphy, NC on September 27, 2016
I live in 864 square foot cabin. How much area will this fireplace insert heat?
By Will M. on September 27, 2016
Answer:With standard 8' ceiling height, this will heat approximately 571 square feet.
By Joseph from Las Vegas on January 11, 2013
How many square feet can this unit heat up?
Since it's vent free, is it okay if I install it in my condo that's only 475 sq ft? I'm asking because I'm worried about oxygen depletion.
By Collin C. - NFI Master Hearth Professional on January 11, 2013
Answer:This unit can heat an area of approximately 500 square feet. Oxygen depletion can indeed be an issue for smaller spaces and I would not use a vent free unit if your condo meets any of the following criteria:
1. The home is divided into several small rooms, rather than one large open floor plan.
2. This will be your primary source of heat.
3. The insert will be near a bedroom or sleeping area.
If any of these are the case, you would be much better off to use a direct vent fireplace.
By Larry Jowers from Linden, Alabama on December 21, 2016
Are there any ceramic log sets that would fit this unit?
By Brennan W. on December 21, 2016
Answer:This unit comes with a log set, and a different log set is not approved for use with it.
By Bob from PA on October 17, 2013
I have an opening of 26.5" W x 28.5" H x 13" D in a regular brick decorative fireplace. There is no flue or open area in the opening. Will this unit get hot on the outside? More specifically, will it make the bricks get hot? Does it have doors and will it be enough to heat a room that is 15' x 23'?
By Collin C. - NFI Master Hearth Professional on October 17, 2013
Answer:This unit will indeed get warm on the outer chassis, but it has been designed with an air space between the inner firebox and outer casing. As such, it will not get hot enough to cause an issue and can even be framed into a wooden wall cavity.
The unit will offer ample BTU output to heat your space. It seems that your fireplace opening is 1/4 inch too small to fit this unit. As such, you will need to chip a small amount of the masonry away to make the unit fit.
By Patrick Duhaime from Cedar Falls, Iowa on December 16, 2016
The description of this item mentions that it is remote ready. What is the cost associated with the additional purchase of a remote?
By eFireplaceStore on December 16, 2016
By Rob from MA on March 21, 2014
I have the fireplace insert above with the traditional cast iron surround. Can I get a glass front panel to replace the existing wire mesh that came with the stove?
By Justin R. on March 21, 2014
Answer:Vent-free fireplaces cannot have a glass-panel front due to the fact that these units require oxygen from the room to function. Placing any solid surface over the front will extinguish the flames.
By Jan from Waltham, MA on October 31, 2016
Could you please tell me what else I would need besides the surround for the Empire vent-free fireplace? Thank you.
By Tyler M. on October 31, 2016
Answer:The surround is the only other required item for installation of this insert. However, it does offer an optional on/off remote control or an on/off thermostat remote control if you prefer.
By Windi from San Antonio, TX on January 8, 2015
Do you make a fireplace like this one that does not have so much metal around it? I'd like more of an "old world" looking fireplace where the stucco or brick comes right up to the edge of the actual insert. Is this possible? Is that what the iron surround would look like for the most part?
By eFireplaceStore on January 8, 2015
Answer:The cast iron surround is actually the same size as the 6 x 6 metal surround shown in the photo, but features a more decorative and ornate design. A surround of some sort is required in order to cover the gap between the insert and the fireplace sides, however it would be possible to permanently install the unit by covering the surround with a veneer of your choosing.
By Joan from Plymouth, ME on March 7, 2013
I am renovating a kitchen/dining area that has a heat deficiency problem and am thinking of using the space currently occupied by an electric single wall oven for a propane fireplace insert to provide supplemental heat. The wall oven is a 24" unit and I am unsure what is available that would fit in that space for width. The combined room area is approximately 24 x 12. I would definitely want something that would function without electricity in the event of a power outage. Non-vented would be easier of course but the space is against a western wall of the log home and could be vented if necessary. What products do you carry that might be appropriate for my needs?
By Collin C. - NFI Master Hearth Professional on March 7, 2013
Upon looking through our inventory, one unit that appears to suit your needs would be the Vail Vent-Free Propane Fireplace - 24 Inch
. Although, like with either vented or vent free, there are some restrictions. The unit must have at least 30 inches of clearance from the top of the opening to the ceiling. Either side of the surround finishing material must be noncombustible for 4 inches. Based on your photo, I am also not sure how close the existing oven is to the adjacent wall.
By K L Whitney from San Diego, CA on September 5, 2012
I'm very interested in this unit but I'd also like to see the difference in available surrounds, specifically the cast iron option. Can you give me a better picture?
By Kevin E. - Fireplace Specialist on September 5, 2012
Please review Empire's brochure for brochure
better pictures of this fireplace insert.
By Jack from Gastonia, NC on May 31, 2016
Does this unit allow conversion to a vented installation?
By Tyler M. on June 1, 2016
Answer:No, this is a vent-free gas insert and cannot be converted to a vented model.
By Max from Marshall, Indiana on November 5, 2013
What is the weight of this unit with the 6x3 Surround?
By Collin C. - NFI Master Hearth Professional on November 6, 2013
Answer:Per the manufacturer, this unit weighs 66 pounds with the 6x3 surround included. Shipping weight will be approximately 40 pounds heavier.
By Kate from New York City, NY on November 2, 2016
My fireplace is 20" in the back and 35" in the front (kind of angled); will this fit? How does the gas get to the fireplace without looking bad with a cable running somewhere? Is there glass on the front already, or do I need to buy that separately?
By Dena from Bradford, PA on January 9, 2015
I accidentally got the logs in my fireplace wet. I currently have them setting on a towel in a very warm room to dry out. Once they're dry, will they be okay to use again?
By Kevin E. on January 9, 2015
Answer:Yes. As long as you allow the log to fully dry prior to continued use, there should be no problem.
By Hon from San Francisco, CA on January 7, 2013
Does this come with a remote?
By Tyler M. - Fireplace Specialist on January 8, 2013
Answer:No, a remote control is not included with this insert. You can see the available remote options for it in the "Accessories" tab on this item page.