By ted from sonora ca on July 12, 2012
How many square feet will it heat?
By Collin C. - NFI Master Hearth Professional on July 12, 2012
Answer:Assuming you have 8 foot ceilings, good insulation, and locate the stove in a fairly central location, this unit will heat approximately 900 square feet.
By Chet from Mongaup Valley, NY on October 17, 2015
What is the shipping weight of this Empire VFP30CA30 Heritage vent-free cast iron gas stove with matte finish? Also, how much assembly is required after it's delivered?
By eFireplaceStore on October 19, 2015
Answer:Shipping weight of this stove is approximately 280 pounds. The unit ships mostly assembled, with only minor setup of the log assembly and gas line components required.
By Ron Roy from Jacksonville, FL on December 5, 2016
I want to put a mantel above this stove; how much clearance should there be?
By Will M. on December 6, 2016
Answer:While no mantel clearances are specifically described in the installation manual, this stove does require a minimum of 36" measured from the top of the stove to any horizontal projection above.
By John from Newport, RI on May 26, 2015
How many gallons of propane does this stove burn per hour at 25,000 btu per hour, or at it's highest temperature setting?
By Will M. on May 27, 2015
Answer:At 25,000 BTU, this stove will burn .27 gallons (1.16 lbs.) of propane per hour.
By Cass from Hennessey, OK on September 24, 2012
Does this stove feature an automatic thermostat? Where are the controls located on the body of the stove? Do you have to use a remote? Do you recommend using a blower?
By Kevin E. - Fireplace Specialist on September 25, 2012
The unit comes standard with simple on/off controls. However, you may easily add either a thermostat
or a remote
for better and more convenient control. The gas control valve is located underneath the stove, behind a decorative panel. There is also an on/off toggle switch located at the top rear of the stove body.
A blower assembly will definitely allow the stove to more efficiently heat your space. However, it is not required.
By roberto from young harris, ga on June 22, 2012
How much does this stove weight?
By Kevin E. - Fireplace Specialist on June 22, 2012
Answer:This unit weighs in at 219 pounds.
By Betty from Washington, WV on August 24, 2016
Does this stove have a pilot light or is this electronic ignition?
By eFireplaceStore on August 24, 2016
Answer:This stove does indeed utilize a standing pilot system that includes and oxygen depletion sensor for safety.
By Astor from Pleasant Garden NC on September 4, 2013
How many BTU's does this stove put out?
By Tyler M. - NFI Certified Specialist on September 4, 2013
Answer:This vent-free stove has a maximum BTU rating of 25,000.
By wayne andre from Waynesville, nc on January 13, 2012
Does this item come in mahogany porcelain?
By Tyler M. - Fireplace Specialist on January 13, 2012
We do indeed have the Porcelain Mahogany Heritage vent-free stove, please see the following link:
Porcelain Mahogany Heritage Vent-Free Stove
Please note that is the propane model; the same stove is also available in natural gas.
By Jeff from Dover, NH on November 16, 2016
why doesn't the stove shut off when it gets really hot in the room? iI just keeps running even when its on the lowest setting?
By Larry from Bernie, MO on December 2, 2016
Does this come in natural gas or propane, and can the fuel be changed?
By eFireplaceStore on December 5, 2016
Answer:This unit is indeed available in natural gas and propane fuels, but I'm afraid that it cannot be field converted. This is a restriction that is imposed due to the vent free nature of the product and the fact that an improper conversion could lead to dangerous repercussions.
By Steve from New York City, NY on January 19, 2015
Can this be used with natural gas instead of propane?
By eFireplaceStore on January 20, 2015
By Lis from Ramey, PA on September 29, 2012
Has anyone reported any issues with eyes burning while the stove is on?
By Collin C. - NFI Master Hearth Professional on October 1, 2012
Answer:While I have not had any reports of this issue with this specific stove, what you describe can occur with vent free appliances.
Usually, vent free appliances burn cleanly enough that most people will not notice any effects. However, some individuals can be sensitive to the burnt fuel, which can cause irritation to eyes or sinuses. To make sure that the issue is not caused by improper setup of the appliance, please verify that the logs have been placed exactly as described in the manual.
Also, observe whether the flame appears sooty in any way, as this may indicate an issue with the gas valve or pressure.
By Kenny from NC on January 23, 2017
Does the propane tank have to be outside?
By Will M. on January 24, 2017
Answer:Any propane tank used with an indoor propane gas Hearth system must be installed outside of the home.
By tom from Cedarville, NJ on November 3, 2012
What is involved with installation? We are doing an addition 16 x 30. We have propane heat for the rest of our home. Is it just a matter of installing new lines to our present propane lines?
By Collin C. - NFI Master Hearth Professional on November 5, 2012
Answer:Generally, installation of a vent free stove is relatively simple. The area you are interested in heating is large enough that no special provisions will need to be made beforehand. You will only need to run the appropriate size supply line to the intended location and maintain the specified clearance to combustibles, as outlined in the owner's manual.
It is also important to note that the gas pressure chart in the manual will need to be used when determining what size gas line and regulator are needed for the installation. Proper gas pressure is critical and will ensure the unit is not damaged.
By Patricia Van Ness from Saco, Maine on February 6, 2013
Is this stove remote/thermostat ready?
By Tyler M. - Fireplace Specialist on February 6, 2013
Answer:Yes, and you can see the available remotes and thermostat options in the "Accessories" tab above.
By John from RI on April 20, 2015
How close to the back wall can I place this Empire VFP30CA30 Heritage gas stove? The walls are made out of wood logs. Also, will this work with a 20 lbs. propane tank? If so, how long will burn for?
By Brennan W. on April 21, 2015
Answer:This unit must maintain a minimum 2" of clearance to a combustible wall. A particular tank size is not given, however a 20lb tank, if installed correctly, will drain very quickly when using this stove.
By Scott Swisher from Columbus, MS on December 19, 2016
This heater was previously installed in our home, although we can not find a switch or remote for it. Can a remote be ordered for this, or a wall switch (easily) installed?
By Will M. on December 20, 2016
A remote or wall switch may be installed with relative ease, depending on your skill level. The specific instructions for this may be found on page 16 of this installation manual
and the optional remotes are shown under "Popular Accessories for this Item" on the item page.
By Lee from PA on October 20, 2014
I am confused by a review that said the doors do not have glass. How do the doors open and how they are constructed?
By eFireplaceStore on October 21, 2014
Answer:The doors on this unit are strictly for appearance only and do not use glass. The combustion chamber of the unit is covered with a mesh screen for safety purposes, but combustion air and heat are able to freely flow in and out of the stove. The doors feature a high quality casting, but they in no way seal the stove.