By Robert from Lockport, NY on January 28, 2015
I see another seller of Empire Vail ventless fireplaces has a mode VFP-32-BP71N that has an electronic ignition as opposed to t a standing pilot light that you have. Does that mean that, during a power outage, the electronic ignition one would not work? What are the pros and cons of this? Also, is the blower a variable speed unit? Do the Vail 32" units that come wit a millivolt and remote wiring also come with a variable flame control valve?
By eFireplaceStore on January 28, 2015
Answer:Under normal circumstances, the 71 series of the Vail Premium uses a 120 volt power supply for operation, however it does have a battery backup system. This would allow the unit to continue operating in the event of a power outage. The intermittent pilot system is a great fuel saver, but it does bring additional electronics into the mix. This leads to decreased reliability. The blower included in the kit is indeed variable speed. Both units offer only manual flame adjustment. The intermittent pilot version of this unit is also available through us which includes the log set.
By Andy from Union, KY on January 1, 2015
Can our vented fireplace be replaced with a ventless system?
By eFireplaceStore on January 2, 2015
Answer:Certainly. There are no restrictions on vent free fireplaces in your state and the current system could be removed and reframed for a similarly sized vent free appliance without an issue.
By Bob from Dallas, Texas on November 25, 2016
Does this unit have a full front glass enclosure, or is a chain link front an option?
By Chris from Georgia on December 15, 2016
I'm confused over the difference between models VFP-32-BP71N and VFP-32-BP31LN. When I search your site, both model numbers open the information and price for VF-P32-BP31LN. I'm wanting the ability to use a wall switch for ignition. I believe of the two units, VFP-32-BP71N is the only one with this capability. Can you please clarify functionality, availability, and pricing for VFP-32-BP71N?
By Will M. on December 15, 2016
Answer:While both models may be operated with a wall switch, the VFP32BP31N will only provide ignition of the burner while the VFP32BP71N will also provide ignition of the pilot. The VFP32BP31N (or any of Empire's "30" or 31" series, for that matter) is a millivolt A.K.A. standing pilot system. The pilot will need to be lit manually at the beginning of the colder months and it will simply stay lit until turned off manually. Millivolt systems are very reliable as you will never lose functionality of the burner flame in the event of a power outage, however, they are not very efficient when considering the added cost of having a standing pilot running 24 hours a day in the colder months. The VFP32BP71N ("70" or "71" series in Empire's nomenclature) will have an Intermittent Pilot Assembly A.K.A. non-standing pilot/electronic ignition. While this will need 120v supplied for operation, it will also feature a battery backup that will provide ignition of the pilot for up to 6 months and a toggle switch to have a continuous pilot in the event of a power outage.
I have just forwarded Quote #15719 for what I have found to be the preferred configuration of this model from our customers and what will be the best configuration for your needs in my opinion. If you would like to place the order, simply call in and reference the quote number. All items are in stock and ready to ship. Please note that I have quoted the fireplace in natural gas. If propane is needed, please let me know and I will adjust the quote.
By Lisa from Hillsboro,OH on February 2, 2014
I am trying to see if we can put a gas fireplace in an area where we have a wooden cabinet from floor to ceiling.
By Collin C. - NFI Master Hearth Professional on February 3, 2014
Answer:This will depend on the exact design of the cabinet. Combustibles can be in close proximity to vent free fireplaces, but each installation is different. Vent free heaters release a great deal of heat to the area directly above them. If a television is to be mounted above the unit, it is best for it to be recessed into a cabinet. If this is not an option, protection from the heat should be provided by means of a mantel shelf or a heat shield.
By Jeff from Levittown, PA on November 14, 2016
I have a vent free fireplace, like above, but with the number VFP32FP 31Ln-1. I need a thermocouple for this unit.
By Jeff from Wakefield, NE on November 12, 2012
Are these units package deals or is there a choice for options like the stacked limestone interior or a different log set?
By Magan B. on November 13, 2012
Answer:Stacked limestone interior is an option on the Accessories tab of the main item page. The realistic charred oak log set will come standard, though.
By John from Little Ferry, NJ on December 28, 2012
Please clarify for me: this unit has a built-in blower, so I do not need to purchase one separately. Also, remote-ready means I need to buy a remote to get it to work? Last question: what is behind the logs if no brick background is purchased?
By Collin C. - NFI Master Hearth Professional on December 31, 2012
Answer:This unit will indeed have a blower as part of its standard package. The unit is equipped with a millivolt gas valve and allows the easy addition of a remote or wall switch.
Any of the remotes, wall switches, or wall thermostats that are listed in the Accessories tab (located above) can be used. The fireplace walls will be matte black painted sheet metal, if a brick liner is not used in the fireplace.
By kim from Colorado on January 6, 2013
If this item comes with no doors, what is covering the front?
By Tyler M. - Fireplace Specialist on January 7, 2013
Answer:The Vail series of vent-free fireplaces features a solid panel mesh screen that covers the opening. As with any vent-free fireplace, there is no glass door option, only decorative screen doors for select models.
By Ken from Indiana on December 3, 2016
Is this a stand-a-lone unit? What are those nubs shown on top? What remote do I need with this unit?
By eFireplaceStore on December 5, 2016
This unit is designed to be installed into a combustible enclosure built of dimensional lumber or into a site built mantel surround. The spacers along the top of the unit are stand offs that are designed to maintain proper clearance to combustible framing. The correct remote to use with this model is the Empire Battery-Operated Remote Control - FRBC
By Connie from Louisiana on January 11, 2014
Where is the gas line- behind or on the side?
By Collin C. - NFI Master Hearth Professional on January 13, 2014
Answer:The openings for the gas supply line are located on the left and right sides of the the unit. There are no provisions for the line to be routed from the rear.