By Tommy Evans from Rock Hill, SC on March 2, 2014
How much does this fireplace weigh?
I want to lay flat stone around the perimeter so the metal is hidden. It appears that this will be impossible with the bottom and top because of the louvers. Is this correct?
Is there a gas shutoff valve that is accessible or do I need to mount an external one under the house?
If you purchase decorative doors; are they installed prior to shipment?
Is shipping free?
By Collin C. - NFI Master Hearth Professional on March 3, 2014
Answer:This unit weighs approximately 110 pounds with the log set included. The unit does indeed require that the upper and lower louvers remain uncovered. This is primarily for air circulation purposes and the fact that the control valve is accessed by opening the bottom louvers.
The unit will indeed have a manual shutoff valve that is also hidden behind the bottom louvers. Optional door frames and door must be installed in field, but the installation is fairly simple and instructions will be provided for the mounting of the items. Shipping to the lower 48 states is free of charge on any purchase over $99.
By Betty from Louisiana, MO on December 7, 2014
Does this fireplace have a glass front or is it a screen that can be moved from side to side?
By eFireplaceStore on December 8, 2014
Answer:This unit utilizes a solid mesh panel screen, which can be easily removed for service of the unit.
By Brandon Lee from Kannapolis, NC on September 23, 2012
What actually comes with this firebox? Does it include the logs?
By Tyler M. - Fireplace Specialist on September 24, 2012
Answer:Yes, this firebox includes the charred oak log set. Some optional accessories that it does not include are the ceramic fiber firebrick liner (there are a couple of different styles available), the blower and a hand-held remote control or wall thermostat.
You can find links to all these items in the "Accessories" tab just above.
By William from Berthoud, CO on April 26, 2015
Is this Empire Vail premium natural gas fireplace safe to use at an altitude of 5030'?
By Brennan W. on April 27, 2015
Answer:This unit is safe at your altitude, however, your installer will need to decrease the gas pressure and orifice size according to the product manual's altitude requirements for safe installation.
By Joan from Philadelphia on April 24, 2014
Will this unit operate when there is an electric outage?
Do you have the specs for a corner installation for this unit or do you have similar designed for a corner install?
By Collin C. - NFI Master Hearth Professional on April 24, 2014
Answer:This unit will indeed operate in the event of a power outage, save for the blower, which requires 110 volts to operate.
Page 12 in the downloadable owner's manual on the item page covers the specifications for installing the unit in a corner application. Almost all units can be built into a corner by installing them at a 45 degree angle and maintaining proper clearances from the back of the unit to the wall.
By Randy from Stroudsburg, PA on December 19, 2014
Does this fireplace come fully assembled with the blower and liner? Can 14 gauge wire be used for the outlet?
By eFireplaceStore on December 19, 2014
Answer:This unit ships with the blower and liner packaged separately to prevent damage while in transit, however assembly is relatively easy. It is acceptable to use 14 gauge wire for the junction box, as the blower is fairly low on amp draw.
By Jamie from Coxs Creek, Kentucky on February 21, 2013
I am wanting to purchase a vent-free firebox for our living room. We are going to do stone veneer surround with a log mantel. My question involves a model like this. I don't like the louvers and would rather have the cutout for the opening be just the opening of the fireplace.
Can you cover up the louvers with the stone veneer? What is the purpose of the louvers? I have attached a picture of what we are looking to do with the kind of opening look for the fireplace center. Also, we are going to purchase a model that has the blower and remote control option.
By Collin C. - NFI Master Hearth Professional on February 22, 2013
The primary function of the louvers is to allow for air circulation, as vent free appliances collect a great deal of heat within the metal chassis. The louvers allow for natural convection to carry heat away from the unit. Also, the louvers are necessary for the operation of a blower, as cool air is drawn in through the bottom louvers, then forced out of the top louvers.
It is more common to see wood-burning and direct-vent gas models without louvers, as shown in your attached photos. We do offer smooth faced vent free fireboxes, which can be equipped with a vent free log set of your choosing. These unit are constructed with more air space and would allow you to finish right up to the opening.
A good example is the Breckenridge VFS36FB2EF Select Vent-Free Flush Gas Firebox with Banded Brick Ceramic Liner - 36 Inch
. This unit has small vertical openings along either side of the opening that allow an optional blower to circulate heat.
By curt from st clair, michigan on March 18, 2012
What type of blower is included with this fireplace, and what kind of remote is included?
By Tyler M. - Fireplace Specialist on March 19, 2012
Answer:A remote is not included with this unit. However, the blower is. You can view the options for the remote in the "Accessories" tab on this item page, located directly to the right of the "Item Description" tab. Please note that the brick liner in the picture is also not included, and the options for liner are also shown in the "Accessories" tab.
By Mandy from WV on June 17, 2016
Is there an Empire banded brick liner for this specific unit?
By Chris C. on June 20, 2016
By Lillian from Rockaway Beach, NY on December 22, 2014
What log set comes with this fireplace? What is a hem bent seam? If I order the remote, does the thermostat for the wall come with it?
By eFireplaceStore on December 23, 2014
This product will ship with the standard ceramic oak log set. We are also able to special order the refractory sassafras logs as well. Hem bent seams are the overlapping portions of the metal edges at the top, side, and bottom of the fireplace. The metal between each panel is overlapped and interlocked, eliminating the need for fasteners. We offer both a handheld thermostatic remote and a wall mounted thermostat that can also be used like a remote. The latter of the two is the Empire Wall Thermostat with Wireless Remote Control - TRW
By Angela from Sumner, MO on May 2, 2014
We are in the process of building our home and are doing all of the inside work ourselves. We are currently framing out a fireplace and later will be putting stone (fake and/or real) on the front. We had planned on purchasing a propane, vent free unit. I am confused as to whether we need a fireplace insert or a firebox. Not sure of the difference between the two. Also, we are concerned about clearance around the sides, back, and top of the unit itself in comparison to the building materials used to create the opening where the insert and/or firebox slides into. Can you please lead me in the right direction? I am scared of buying and using a product in a manner that it was not intended.
By Collin C. - NFI Master Hearth Professional on May 5, 2014
Answer:The primary difference between a fireplace/firebox and a fireplace insert is that the fireplace is a self contained unit that can be built into a framed opening, while a fireplace insert is a retrofit appliance that is designed to be installed into an existing fireplace.
The fireplace is obviously what would be needed for your application. Almost every prefabricated fireplace can come into direct contact with wood framing and has metal standoffs built onto the top of the unit to maintain proper clearance to the framing above.
By Mike from ID on October 12, 2016
Can this fireplace 36 bp31ln be hooked up to a wall switch?
By Brennan W. on October 12, 2016
Answer:This unit can indeed be connected to a wall switch.