By Morris from Whitewright, TX on September 1, 2016
To set the manual on 18000 BTU and the thermostat on 65 Degrees while it will cycle depending on how cold it is. Can I use the SR30T manual control setting and the thermostat together?
By Chris C. on September 1, 2016
Answer:The SR30T model only has thermostat setting with no manual override. However, you could set the thermostat to the highest setting to leave it on longer. The thermostat will cycle the unit on and off within roughly a 2° temperature swing to maintain the set temperature in the room.
By Douglas from Downingtown, PA on February 7, 2017
My space heater comes on and runs for a short time, but then cuts out. Both the pilot flame and the main flame turn off. You have to re-light the pilot and it will run for a time and cut out again. The time gets shorter and shorter as the unit gets hotter. Any recommendations?
By Will M. on February 7, 2017
If by increasing the flow of gas, the pilot drops out along with the main burner flame, there is a lack of available oxygen to maintain combustion. Obviously, the cubic footage has not decreased, but the Oxygen Depletion Sensor is likely not sensing enough available oxygen and is shutting the heater off. This happens when the ODS openings become clogged, so I recommend cleaning the pilot assembly to rectify the issue. Typically, a can of compressed air may be used, but if you are not comfortable performing this maintenance, we recommend using the National Fireplace Institute's Website
to locate a qualified technician in your area.
By Sue from MT on January 14, 2014
What type of gas heater do you recommend for a bedroom? We do not want it to take up a lot of space and not be noticeable, but yet warm the bedroom if we lose our power. Also, what would you recommend for the rest of the house? We have a fireplace that will not work for gas logs. It is just cosmetic. We would like to find an area that we can put another space heater, not sure what BTU's. The house is about 1500 sq ft. It is a shot gun style house.
By Collin C. - NFI Master Hearth Professional on January 14, 2014
By Judith Eckart from Kansas City. KS on December 6, 2016
I need to replace a 35,000 BTU propane heater (console style). I had a 4" vent pipe and vent hole is 161/2 " off the floor. Do you carry a model that would work for us?
By Will M. on December 6, 2016
By Jim from NY on August 9, 2013
A 30,000 BTU heater propane will heat how many square feet?
By Tyler M. - NFI Certified Specialist on August 12, 2013
Answer:A heater with a 30,000 BTU rating will heat approximately 700-800 square feet, depending on the unit's efficiency.
By Roy from NY on February 20, 2015
We have three 20 ft steel storage containers that are used for overflow storage from our business. The approximate square footage of each container is 140 sq. feet with 8 ft ceilings. They are insulated, and are currently heated by 1500 Watt electric baseboard heaters. However, this has been prohibitively expensive. Since the building these are next too is heated by propane, we want to heat the containers with propane as well.
The existing heating solutions for steel containers all seem far too large and expensive, generally being designed to heat containers on tractor trailers. If needed, we can cut through the container ceiling or wall for any venting. Any heater we use would need to have small clearance requirements, be mounted halfway up a wall or at the ceiling, and I don't think going much past 5000 BTU would be necessary. They will be operating in an enclosed space for long periods of time, as we don't go into them very often. Do you know of a heater that might be practical and safe to use? It really just needs to keep stored materials from freezing, maybe 55-60 degrees at the most.
By Will M. on February 20, 2015
By Marie on November 9, 2012
I have a detached studio space, approximately 600 square feet with peaked ceilings. All surfaces stay very cold in the late fall and winter.
I am looking for a heating solution. I have been looking at the Empire line. What things should I be considering before deciding on a model? I am looking at these two models: Empire DV215SG Direct Vent Gas Wall Furnace - Natural Gas and Empire RH50C Closed Front Gas Room Heater - Propane
I know I want it to be quiet, have a thermostat, and no smell. How do propane and natural gas differ? I noticed some models have a blower and some don't. Why the difference?
Any help will be greatly appreciated.
on November 9, 2012
Direct vent units, such as the heater you mention, are set up to draw all of their combustion air from outdoors. They will also vent all combustion byproducts to the outdoors. This is indeed the best option for smaller areas.
These units can also be set up to run on a wall thermostat and with an accessory blower system. I highly recommend the blower to quickly circulate heat, especially if this will now be the primary heat source. These units are relatively quiet when the blower is operating and much quieter when only operating with radiant heat. Due to the square footage, I would recommend considering this model:
Direct Vent Gas Wall Furnace - Propane
This will have the adequate capacity to heat your space. As far as the fuel types go, there is only a marginal difference in heat output between propane and natural gas. It all boils down to what is available in your area. Natural gas is commonly supplied by local utilities, but propane may be the only option if you are in a rural area. Please let me know if I can assist you further.
By Dale on November 9, 2012
I'm looking to replace a natural gas, vented, room-standing heater in a small 616 square foot house/office space. What do you recommend?
on November 9, 2012
Our smallest space heaters are vent-free units, whereas our vented heaters are console-style and considerably larger. Here is an example of one of the vent-free models we have:
Vent-Free Space Heater
Our full selection of heaters can be found at the link from which you sent this inquiry:
By Mark from Greensboro, NC on October 20, 2016
I need a standing console heater for use with natural gas. I have the old one connected to the chimney. We have three small rooms, each 12 feet x 12 feet.
Do you have any suggestions?
By Will M. on October 20, 2016
Answer:If you are looking to heat all three rooms and have standard 8' ceilings, a heater producing at least 15,000 BTUs would be needed.