By Cathy from Silverton, OR on June 15, 2013
Do I need refractory cement if I'm planning to use a 1' x 2' stainless steel fire pit propane burner and make my own fire pit? Will regular cement withstand the heat of my burner?
By Collin C. - NFI Master Hearth Professional on June 17, 2013
Answer:In almost all cases, it is not necessary to use refractory cement when building the enclosure for your fire pit. However before we can determine this you will need to know the BTU output of the burner that you will be using and how close will the burner tube physically be to the surrounding cement top?
By Gary from CA on June 17, 2013
I replaced the ignitor assembly of my firepit's Honeywell electronic control and now the pilot keeps going out. Is there a blowout box to protect the pilot from getting oxygen starved?
By Collin C. - NFI Master Hearth Professional on June 18, 2013
By J Stack from Baltimore on January 31, 2013
We are purchasing a Sojoe firepit and the outer dimensions are 32 inches. We need to be able to place a metal cover over it to make sure the fire is out after use (it is for a public facility, not my backyard). I cannot find a full metal cover anywhere, only screens. Do you know of any such protection and if not for Sojoe, do any other companies make something like that?
By Collin C. - NFI Master Hearth Professional on January 31, 2013
By Peter from Santa Cruz, CA on April 7, 2013
I have a gas line running to a Corten Steel Firepit and want to create a gas fire element. What parts do I need?
By Collin C. - NFI Master Hearth Professional on April 8, 2013
Answer:For most applications, a base pan, burner ring, shutoff valve, and decorative media will be needed. However, you will need to determine the diameter of the it, if you want match lighting, manual ignition or an electric ignition of the system.
By JoEllen from Burlington, CT on July 30, 2014
I currently have an outdoor fire pit with a 36" ring. I need to replace the metal box that has both the electronic ignition as well as the control for the gas flame with the thermocoupler. Everything else is good, but the terrmocoupler and electronic ignition are not working. What I have is a Quik Liter 2011-23.
Do you have this section available without the pan and burner ring?
By eFireplaceStore on July 30, 2014
We do indeed have the replacement spark ignitor available. It is the Hearth Products Controls 9V Spark Igniter
and is the exact model you are looking for now. From the sound of it, you are also looking for the valve and thermocouple. Is there any model information stamped on the gas control valve? If not, photos would be helpful as well.
By Richard from Los Angeles on September 4, 2013
I'm constructing an outdoor propane fire table and I'm looking for a flame control unit. Can you tell me what the main differences between the HPC FPSPPK Flame Sensing System - Match Lit system and the HPC FPP Manual Spark Flame Sensing System are? Which would you recommend?
By Collin C. - NFI Master Hearth Professional on September 4, 2013
Answer:The primary difference between these two items is the ignition of the pilot. While the FPSPPK must be match lit, the FPPK uses spark ignition, allowing you to light the pilot without removing the blowout box.
Both units us flame recognition as a safety feature and carry the same flow capacity.
By Ron from Hockessin, DE on June 29, 2014
Is there such a thing as a manual control valve for adjusting flame height in a fire pit? I'm planning to install a NG pit and would like to adjust flame height.
By eFireplaceStore on June 30, 2014