By Karin from Seattle, WA on February 19, 2017
We have a uniflame GAD1391SP that seems to have a problem with the burner assembly. Is there a replacement part for it?
By Will M. on February 20, 2017
Answer:Unfortunately, we do not handle Uniflame replacement parts for any of the patio tables they offer. I recommend contacting Uniflame directly for further assistance.
By Cathy from Silverton, OR on June 15, 2013
Do I need refractory cement if I'm planning to use a 1' x 2' stainless steel fire pit propane burner and make my own fire pit? Will regular cement withstand the heat of my burner?
By Collin C. - NFI Master Hearth Professional on June 17, 2013
Answer:In almost all cases, it is not necessary to use refractory cement when building the enclosure for your fire pit. However before we can determine this you will need to know the BTU output of the burner that you will be using and how close will the burner tube physically be to the surrounding cement top?
By Michelle from Irvine, CA on March 28, 2016
Where can I find the Firegear FG-32LPHRK special fire pit regulator hose?
By eFireplaceStore on March 28, 2016
By Gary from CA on June 17, 2013
I replaced the ignitor assembly of my firepit's Honeywell electronic control and now the pilot keeps going out. Is there a blowout box to protect the pilot from getting oxygen starved?
By Collin C. - NFI Master Hearth Professional on June 18, 2013
By J Stack from Baltimore on January 31, 2013
We are purchasing a Sojoe firepit and the outer dimensions are 32 inches. We need to be able to place a metal cover over it to make sure the fire is out after use (it is for a public facility, not my backyard). I cannot find a full metal cover anywhere, only screens. Do you know of any such protection and if not for Sojoe, do any other companies make something like that?
By Collin C. - NFI Master Hearth Professional on January 31, 2013
By Peter from Santa Cruz, CA on April 7, 2013
I have a gas line running to a Corten Steel Firepit and want to create a gas fire element. What parts do I need?
By Collin C. - NFI Master Hearth Professional on April 8, 2013
Answer:For most applications, a base pan, burner ring, shutoff valve, and decorative media will be needed. However, you will need to determine the diameter of the it, if you want match lighting, manual ignition or an electric ignition of the system.
By JoEllen from Burlington, CT on July 30, 2014
I currently have an outdoor fire pit with a 36" ring. I need to replace the metal box that has both the electronic ignition as well as the control for the gas flame with the thermocoupler. Everything else is good, but the terrmocoupler and electronic ignition are not working. What I have is a Quik Liter 2011-23.
Do you have this section available without the pan and burner ring?
By eFireplaceStore on July 30, 2014
We do indeed have the replacement spark ignitor available. It is the Hearth Products Controls 9V Spark Igniter
and is the exact model you are looking for now. From the sound of it, you are also looking for the valve and thermocouple. Is there any model information stamped on the gas control valve? If not, photos would be helpful as well.
By Richard from Los Angeles on September 4, 2013
I'm constructing an outdoor propane fire table and I'm looking for a flame control unit. Can you tell me what the main differences between the HPC FPSPPK Flame Sensing System - Match Lit system and the HPC FPP Manual Spark Flame Sensing System are? Which would you recommend?
By Collin C. - NFI Master Hearth Professional on September 4, 2013
Answer:The primary difference between these two items is the ignition of the pilot. While the FPSPPK must be match lit, the FPPK uses spark ignition, allowing you to light the pilot without removing the blowout box.
Both units us flame recognition as a safety feature and carry the same flow capacity.
By Dwight from Alvin, TX on December 7, 2016
Can I purchase (only) the spring igniter for HWIP-36SS. I see the thermocoupler, but not the igniter spring.
By Brennan W. on December 7, 2016
Answer:Unfortunately, the igniter is not available through the manufacturer for individual purchase.
By Ron from Hockessin, DE on June 29, 2014
Is there such a thing as a manual control valve for adjusting flame height in a fire pit? I'm planning to install a NG pit and would like to adjust flame height.
By eFireplaceStore on June 30, 2014
By Bobby from Linden, NC on October 29, 2014
I have a fire pit put together with a retaining wall block. The inside diameter measures out to approximately 44". Can you tell me what I need or what kit number I should have to put a pan and burner in it? What suspends it? I would like to see a match lit and also an electric pilot application to compare them.
By Kevin E. on October 31, 2014
Our 30" Insert Kit
and 37" round bowl pan
or 36" flat round pan
should work for you. The unit will need air space beneath it to operate correctly. I'd suggest building small pillars out of block or stone in the interior of the pit enclosure to support the pan just beneath the lip of the enclosure. You'd then be able to route your fuel supply into the enclosure and then up to the bottom side of the burner.