Flame Fireplaces - Flame fireplaces are definitely the first and last word in home heating. They're the first because Flame fireplaces offer industry-standard quality of craftsmanship, unmatched durability, and years and years of consistent performance, and last because you, the customer, can take advantage of all of that quality and function for a lot less than you think.
By Marlene Abernathey from Lake Ozark, MO on January 9, 2013
Why is my Flame Fireplace that was converted to gas logs rusting?
By Collin C. - NFI Master Hearth Professional on January 9, 2013
One byproduct of combustion is water vapor. Gas log sets produce a higher amount of water vapor when operating, when compared to a wood burning fire. The issue can be exacerbated by higher levels of relative humidity inside the house. Because of this, corrosion to the body of the fireplace can be accelerated, due to constant contact with the residual moisture. I recommend cleaning, sanding, and repainting the metal chassis with a high heat paint, prior to using it any further.
By Melanie on November 9, 2012
I have model DV34. The pilot light will light but will not stay lit. How do I go about fixing it?
on November 9, 2012
Before proceeding further, please double check to be sure the pilot is adjusted properly in respect to the thermocouple. If the pilot flame is too small or not aimed properly, it will not engulf the upper third of the thermocouple or thermopile probe as it should. If the pilot does indeed appear to be too small, there is a slotted screw head on the gas valve itself that will be labeled "pilot" or "pilot adjustment." This screw can be rotated to adjust the pilot.
If the pilot does appear to be engulfing the upper third of the thermocouple, it is likely the thermocouple itself is defective. The (No Suggestions) line is older, but some parts are still available for it.
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