By Jim from Daytona, Florida on November 2, 2013
Can the flame be used without the heater on?
By Kevin E. - NFI Certified Specialist on November 3, 2013
Answer:Absolutely, there are separate controls for the flame pattern and heater operation.
By Dorothy from NJ on October 26, 2013
Where does the heat come out; from the top or the bottom?
By Collin C. - NFI Master Hearth Professional on October 28, 2013
Answer:The heater discharge vents are made into the top of this fireplace. The bottom of the unit is completely sealed and does not vent heat.
By Mary from Kansas City, MO on February 22, 2015
Can we install a TV above this electric fireplace?
By Will M. on February 23, 2015
Answer:While this heater only produces 5,000 Btus, the vents are located on top of the fireplace, so mounting a TV above it would not be recommended.
By Sandra from Rockwall, TX on February 11, 2012
Does this unit have a fan for the heater?
By Kevin E. - Fireplace Specialist on February 13, 2012
Answer:Unfortunately, this unit does not include a blower and one cannot be added to it.
By Mike from Toledo, OH on September 5, 2016
Can this fireplace be used near a bath tub?
By Brennan W. on September 6, 2016
Answer:Our electric units are not meant to be installed in a bathroom.
By Gary from FL on February 21, 2016
Can this unit be built into a wall?
By eFireplaceStore on February 22, 2016
Answer:Because of the way this unit vents its heat from the chassis, it is suitable for a wall mount installation only.
By Jaime from Pennsylvania on December 2, 2013
Can this be mounted in a covered porch (exposed to some elements)? If not, are there any like this for outdoor use?
By Collin C. - NFI Master Hearth Professional on December 3, 2013
Answer:The manufacturer does not allow this unit to be used outdoors. Unfortunately, we do not currently carry an electric fireplace that is rated for use in any outdoor environment. Only electric or gas heaters are available through our store for an outdoor application.
By Mary from Chicago, IL on September 8, 2015
How much does this Fire Sense stainless steel wall-mounted electric fireplace with heater weigh and does it come with a remote control?
By Brennan W. on September 9, 2015
Answer:This unit weighs 56 pounds and comes with a remote.