By Janel from Milwaukee, WI on March 15, 2013
How do you clean this item? Can this be spot cleaned with water?
By Collin C. - NFI Master Hearth Professional on March 18, 2013
Answer:Spot cleaning is acceptable for this item. The manufacturer advises that this rug can also be steam cleaned if needed.
By Barbara from RI on January 28, 2013
It says the dimensions are 32X60. Which is the length?
By Tyler M. - Fireplace Specialist on January 29, 2013
Answer:The 60" measurement is the left-to-right width of this rug, and 32" is the depth, front-to-back.
By Missi from Flint, MI on December 1, 2013
Could you tell me what color brown this is? The last one I purchased was advertised as brown in color, but when I received the rug, it was a light tan color even though the picture showed dark brown. I'm looking for a chocolate brown color.
By Collin C. - NFI Master Hearth Professional on December 2, 2013
Answer:After pulling a rug from stock, the color is definitely a milk chocolate brown shade.
By Tom from PA on August 22, 2013
Will this satisfy the requirement that you need 16" in front of the fireplace for noncombustible?
By Collin C. - NFI Master Hearth Professional on August 22, 2013
Answer:This rug will only serve as floor protection for a combustible surface in front of the fireplace. If the installation instructions are truly calling for a 16 inch noncombustible hearth, this will not work. A noncombustible hearth, made of marble, brick, stone, tile, or an equivalent material would need to be installed. Some areas also allow Type 2 hearth boards to be used, but it is best to check with your local code office.