By John from Anderson, SC on February 22, 2015
This fireplace says that it can produce up to 20,000 BTU and the manual indicates a High/Low setting. What would the BTU output be on the low setting?
By Will M. on February 23, 2015
Answer:The low setting would generate 10,000 Btus.
By Nicholas Maione from Rhode Island on November 9, 2012
I need a natural gas fireplace insert for a kitchen/living room area. The rough opening is 22" wide and 38" high. I prefer it take air from the room, not from the flue because we have a very tall chimney - 40-45 feet maybe.
I need 26,000 BTU minimum output to fit the needs of the space. I might even be willing to go with a ventless system but the flue is there either way. What do you recommend?
By Collin C. - NFI Master Hearth Professional on November 12, 2012
Assuming you have a brick fireplace, this insert could work for your needs. Another choice would be the Monessen Parlor Vent-Free Gas Fireplace
. Both of these models have the sizing required to fit your rough opening. However, both units are limited to 20,000 BTUs of output. A larger unit would be required in order to have the higher BTU output, but the framing dimensions will not allow this.
By Paula Marino from Philadelphia, PA on January 3, 2013
My husband purchased logs for a vent-free gas fireplace. We are trying to build a fireplace ourselves. Now we need the insert. Can we build a stone fireplace around this model? Who do we get to install? A plumber?
By Tyler M. - Fireplace Specialist on January 3, 2013
This insert has a log set and burner included and they cannot be swapped with the logs you purchased. We do have a variety of universal vent-free fireboxes in which you can install that log set, however. Please reply with the size of that log set (and model number, if possible), and we can make some recommendations.
We recommend having a plumber or certified technician install any vent-free appliance. You can also find additional information in our Fireplace and Wood Stove Installation Guide
By John on November 9, 2012
What is the BTU output of this unit?
on November 9, 2012
The BTU output range for this unit is 10,000 - 20,000 BTU's. For your convenience, I have included a direct link to this product below:
Please let us know if you have any additional questions.
By Britt Stuart from Washington, DC on June 13, 2012
We are renovating and will be adding a finished basement to the house. We are looking to install this fireplace. Can it be installed if there is not an existing fireplace and just installed into the drywall? In addition, how do I identify which cabinets etc this will fit into? Does it need a cabinet?
By Kevin E. - Fireplace Specialist on June 13, 2012
Indeed, you could install this unit in your new basement - provided that your local codes allow for installation of vent free appliances. Please note that this unit is prohibited for installation into a bedroom or into a confined space. Per the unit's installation manual, which can be downloaded from this page, this unit is also prohibited from installation into a confined space. A confined space is defined as any space with less than 50 cubic feet of available air per 1,000 BTU for the heating appliance. As your application is a basement, this limitation may affect you.
This unit can be framed right into a wall or you can purchase this with in a cabinet. There are two options of cabinet Mid Height
or Wall Tower
By Sean from Cincinnati, OH on January 17, 2014
Does this insert come with a blower?
By Kevin E. - NFI Certified Specialist on January 17, 2014
Answer:Unfortunately, not. This unit does not include a blower nor does it provide for the addition of one.
By Lori from Dixon, KY on December 22, 2011
We bought a house last year that has 2 very shallow fireplaces. They , I believe, were coal burning and have the heavy iron covers on them for summer. We would like to have a gas insert but have no idea where to start . The chimney liners are no good but we like the idea of the coal baskets. Do we need to have liners for the inside of the fire place? Can we use the existing grates and just add the fake coals?
By Kevin E. - Fireplace Specialist on December 23, 2011
By Peter from Lansdowne, PA on October 24, 2013
Does this model or style come in direct vent?
By Collin C. - NFI Master Hearth Professional on October 24, 2013
Unfortunately, this model is not available in a direct vent version. The closest item that we carry is the Napoleon Vittoria Direct Vent Gas Fireplace
. This model has a similar style and can be had with a number of different styling options.
By Matt from Memphis, TN on October 30, 2013
Can this fireplace be installed in a brick structure or does it have to be installed in the wooden frame that it's in now?
By Chris on October 30, 2013
Answer:You certainly can install this fireplace into a masonry application.
By Sue from Acworth, GA on March 6, 2015
Does this fireplace come with gas logs?
By eFireplaceStore on March 9, 2015
Answer:This unit will indeed come with the log matrix as standard. The logs will have locating pins and notches to ensure proper setup.
By Sue from Acworth, GA on March 6, 2015
Does this insert come with the gas logs? Also, is it made out of steel or cast iron?
By eFireplaceStore on March 9, 2015
Answer:This unit does come with the log set as standard. Although the arched front is designed to mimic the look of cast iron, steel is used in the construction of the product.
By Jim from TX on March 9, 2015
Answer:It does come with logs and it is made of sheet steel.
By Michelle from PA on March 10, 2015
Answer:The unit does come with the logs. It states that it is cast iron; but I think it is rather thin for cast iron and it is most likely steel. One item to note of this unit is that unless you have very thick walls, you will need to get the cabinet.
By Cliff Maddox from Redmond, WA on November 29, 2011
I am looking for a gas insert for an existing wood fireplace. Will a Class A vent free work? Do I want a direct vent unit? I am looking for the least cost and the highest efficiency for an emergency heat source for our house in case of power outages.
By Tyler M. - Fireplace Specialist on November 29, 2011
We have a variety of both vent-free and direct vent inserts on our site. You can see both at the following links:
Vent Free Fireplace Inserts
Direct Vent Fireplace Inserts
Cost is similar, but vent-frees are a bit more economic, especially when you consider that you will need no additional venting components, as you would with a direct vent insert. Vent-frees also have remarkable efficiency ratings - up to 99% - as there is nowhere for the heat to go except into the room that you are heating.
While the blowers on all inserts require electricity to operate, most of them utilize millivolt controls, so you would be able to use them without power.
By Jack from Hampden, MA on October 5, 2013
What are the actual firebox (insert) dimensions? I would like to know the height, width, and depth, please.
By Collin C. - NFI Master Hearth Professional on October 7, 2013
Answer:After checking with the manufacturer, they have verified that the posted dimensions of 21 inches wide, 33 inches tall, and 14.5 inches deep are accurate. Unfortunately, the manufacturer does not provide dimensions of the physical opening.
By Jack from Hampden, MA on October 13, 2013
Does this fireplace have a glass front? Is there a blower system that can be added? Is there a wired thermostat, or only the remote?
By Collin C. - NFI Master Hearth Professional on October 14, 2013
Because this appliance is vent free, the front of the unit is open to the room to allow air changeover to occur. A blower system is not available for this model, but a wired millivolt thermostat, such as the Copperfield Millivolt Wall Thermostat
could be used.
By cindy from waterville ohio on February 4, 2012
How efficient is this insert also are burner and logs replaceable ?
By Kevin E. - Fireplace Specialist on February 6, 2012
Answer:Being a vent free appliance, this unit is 99% efficiency. This is simply a function of the absence of a vent pipe in this unit. The logs and burner could be replaced if they developed a defect. However, they are singular to this insert. No other burner or log set can be used in this appliance.
By Diane Adair from cottonwood, az on November 5, 2011
I have a couple of questions, what makes it a millivolt fireplace insert? I want an insert that works with propane and doesn't need a blower......I have a 200 sq ft. space to heat.
By Kevin E. - Fireplace Specialist on November 7, 2011
Answer:This unit does not require a blower. Indeed, this option is not even available. Millivolt control simply speaks to the control valve for the unit. It features simple On/Off controls and the option to be controlled via remote.
By Pat from Chico, CA on July 4, 2014
I have a sunroom that is 26 x 12 x 8 feet tall. 20 feet long of insulated glass 4 foot tall. Walls and ceiling are insulated. What BTU am I looking for?
By eFireplaceStore on July 7, 2014
Answer:For your application, an appliance that is capable of outputting 15,000 BTUs or more would be desirable. Vent free appliances are not legal for use in California, so the next best option would be a direct vent gas unit.
By Barbara from Kerrville, TX on October 20, 2014
I want to install a fireplace insert like this in my small cottage but I want one that is vented. What do you have that is like this coal burning look a like but that is vented?
By eFireplaceStore on October 21, 2014