By Susan from Oklahoma City, OK on September 1, 2016
What about cleaning and what is the approximate amount of space it heats?
Any restrictions on the space?
By Chris C. on September 1, 2016
To clean this burner, I would recommend vacuuming the burner and coals to remove any settled dust or pet hair. This unit could heat up to 950 square feet, and there are indeed restrictions as to the size of the living space which this unit can be installed. Please refer to the bottom of page 4 of the installation manual
to better determine maximum BTU per the space you have.
By Scott from Birmingham, Alabama on December 5, 2013
I have a 150+ year old Cast Iron Wood Burning Stove. I burn 12" logs in it but I think I have room for this burner. Would this allow me to move my stove to the basement without having to route a chimney through my living room upstairs? Would I just permanently close the damper and fake-in the flue?
By Collin C. - NFI Master Hearth Professional on December 5, 2013
Answer:You could indeed operate the stove with this burner assembly installed, as long as a piece of steel plate is cut and used to seal the flue opening. It is important that the stove door is left open or is removed for this burner to operate properly.
By Wayne Engel from Shenandoah Valley of Virginia on December 15, 2016
Does the thermostat remote control require that the unit be serviced by house current or is it battery operated?
By Will M. on December 15, 2016
Answer:Like most all optional remote controls offered with gas log sets, the optional thermostatic remote is battery operated.
By Danita from Detroit, MI on December 28, 2015
Does this Rasmussen vent-free natural gas burner with realistic coals connect with the natural gas line?
By Will M. on December 29, 2015
Answer:This burner will indeed connect with a natural gas supply stub.
By Dick M. from Georgetown, KY on February 14, 2017
Can this unit be used in a see-thru design or would it require two units? If a see-thru design requires two units, what would the minimum total fireplace depth need to be?
By Will M. on February 14, 2017
Answer:While approval for an installation of this type would need to be provided by local code enforcement, as the manufacturer will not provide requirements for a non-single sided application, you would need to multiply the minimum depth requirement by 2 to determine the minimum depth requirement for installing two of these back to back in a see-through fireplace.
To answer your question, the manufacturer does not offer a see-through version.
By Dick from Georgetown, KY on February 14, 2017
I am renovating a 100+ year old Victorian home with a masonry chimney that serviced two fireplaces back to back. I intend to go ventless and shutoff the existing chimney. I also intend to create a see-thru ventless gas log/coal fireplace. The opening of the unfinished fireplace, i.e. without a firebox is 31.5" wide x 30" high x 24" deep (total thru wall distance to the fronts of what will be the firebox). The finished dimensions of the previous fireplaces were 20.5" wide x 25" high, i.e. those are the dimensions of the cast iron surrounds I intend to reuse with their Victorian surround tiles which I intend to re-purpose. I have two questions:
1. Is there a see-thru firebox that will accommodate this rather small opening? If yes, which one(s)?
2. What is the largest ventless gas log/coal set I can use?
By Will M. on February 14, 2017
Answer:We will not offer any see-through ventless fireboxes with dimensions that would be compatible with an opening of this size.
By Carl from Moab, Utah on January 25, 2013
I have a Heatilator fireplace that we haven't used for years. Do they make an insert that burns Natural Gas that I could install in the fireplace that would look like a real fireplace but put out a lot of heat too? It is just an open fireplace with no glass doors. We had a pellet insert in it but it was about as nasty cleaning it as a woodburning fireplace. My wife likes the look of a fireplace but hates to have any smoke or ashes.
By Collin C. - NFI Master Hearth Professional on January 25, 2013
Answer:Installing a set of ventless gas logs is always a viable option that you may consider. Vented logs are generally more realistic looking, but they are largely decorative and do not put out much supplemental heat. Ventless logs have a lower flame, but are extremely efficient and can heat a decent amount of space.
By Frankie from Bon Aqua, Tennessee on November 17, 2013
I have a Charmglow free standing fireplace, Model # CGL250TE with an LP burner. I now have natural gas and would like to make this unit operate on natural gas. Will this unit work in this fire place? If not, do you have a burner that will?
By Tyler M. - NFI Certified Specialist on November 18, 2013
Answer:We do not have any information about your model, but we can only recommend using a vent-free burner inside if the manufacturer specifically approves such an installation in the owner's manual for your fireplace. As such, please check your owner's manual for more information.
By Susan from Newberry, SC on October 18, 2012
We have a small Victorian fireplace that we have had sealed to vent-free. The front width is 20", the rear width is 18", the depth is 8", and the height is 25". We would like to use the existing "hanging" basket. Would this unit allow us to do so and if not, do you have one that would?
By Collin C. - NFI Master Hearth Professional on October 18, 2012
Answer:This burner is manufactured with your exact application in mind. This burner will allow you to retrofit your Victorian fireplace to a gas burning application, while still retaining the distinctive look of your original basket.