By Rick from Stratford, OK on January 25, 2016
I have an older Lexington LX36 fireplace and the thermostat seems to be working but I have to turn the rocker switch off and then back on for the stove to come on. However, it won't go off at the desired temperature until you turn the thermostat to off. Curious if it is the thermostat sensor that may be bad. How do I fix this?
By Will M. on January 26, 2016
Answer:It could be possible that nothing is wrong. The main rocker switch should be left in the remote position with the pilot lit to operate the fireplace with the thermostat. If the rocker switch is left in the On position and not Remote, a thermostat or wall switch will not shut off gas flow to the main burner.
By William from Louisville, KY on April 23, 2013
I bought my fireplace from Watson's, but doesn't include rock wool - what can I use in its place?
By Tyler M. - NFI Certified Specialist on April 23, 2013
Answer:We do not recommend trying to purchase universal replacement accessories such as these, as any direct vent fireplace is specifically tested and listed for use only with what the manufacturer provides. Please contact Watson's for more information regarding your specific installation, to ensure proper clearances to combustibles and safe usage of your new fireplace.
By Neil from Wilmington, OH on May 15, 2015
My Lexington/Monessen fireplace keeps sooting up. Could the gas logs be causing this? The vent is clear of obstructions but the unit and logs are ten years old.
By Brennan W. on May 18, 2015
Answer:The logs could very well be causing the sooting if they are installed in an improper manner that could cause the impingement of the flame. It could also be due to dust or debris clogging the burner.
By Francine Cunningham from West Hartford, CT on October 27, 2012
Can you run the Lexington Forge fireplace during a power outage without the blower running?
By Tyler M. - Fireplace Specialist on October 29, 2012
Answer:Yes, the LX36 and LX32 models use a millivolt ignition system that does not require electricity to operate. As you mentioned, the only part affected by a power outage would be the blower, but the fireplace would be able to be operate.
By Sharlene from Merced, CA on June 23, 2015
How much space is needed between these Lexington Forge fireplaces and a wooden mantle?
By Will M. on June 23, 2015
A mantel must be installed at least 46 3/4" from the base of the fireplace as shown on page 9 of the installation manual.