I bought my fireplace from Watson's, but doesn't include rock wool - what can I use in its place?
By Tyler M. - NFI Certified Specialist on April 23, 2013
We do not recommend trying to purchase universal replacement accessories such as these, as any direct vent fireplace is specifically tested and listed for use only with what the manufacturer provides. Please contact Watson's for more information regarding your specific installation, to ensure proper clearances to combustibles and safe usage of your new fireplace.
By Neil from Wilmington, OH on May 15, 2015
My Lexington/Monessen fireplace keeps sooting up. Could the gas logs be causing this? The vent is clear of obstructions but the unit and logs are ten years old.
By Brennan W. on May 18, 2015
The logs could very well be causing the sooting if they are installed in an improper manner that could cause the impingement of the flame. It could also be due to dust or debris clogging the burner.
By Francine Cunningham from West Hartford, CT on October 27, 2012
Can you run the Lexington Forge fireplace during a power outage without the blower running?
By Tyler M. - Fireplace Specialist on October 29, 2012
Yes, the LX36 and LX32 models use a millivolt ignition system that does not require electricity to operate. As you mentioned, the only part affected by a power outage would be the blower, but the fireplace would be able to be operate.
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