By Shirley from Conyers, GA on February 2, 2016
Can this Moda Flame fireplace be installed flush with the wall instead of mounted on the wall? If so, what would the depth be and would there be any special precautions?
By Will M. on February 3, 2016
Answer:The Valencia fireplace is designed to be recessed into a wall. The fireplace has a total depth of 7.8" including the depth of the 1" surround, so the portion that would be recessed into the wall will be 6.8". The fireplace will arrive with instructions for installation.
By James from Springdale, AR on January 16, 2015
How do I add more Ethanol to this fireplace?
By eFireplaceStore on January 19, 2015
Answer:This unit will have a pair of stainless fuel trays that contain the ethanol fuel. You will simply need to pour ethanol into the trays until the "Full" line is reached. Once the tray of fuel has burned down and cooled, you can then refill the trays.
By Carrie from ME on November 30, 2016
Can I get this with a black metal frame instead of the stainless steel?
By Brennan W. on December 1, 2016
Answer:This is not available with a black frame.
By Renard from Bonita Springs, FL on February 5, 2016
How is the ceramic stone accessory used with this fireplace?
By eFireplaceStore on February 8, 2016
Answer:The ceramic stones are placed on the burner support shelf that is used to secure the burner trays in position. The stones can be placed right up to the edge of the burner opening, as long as the flame pattern is not obstructed.
By Tina from Brooklyn, NY on January 9, 2015
How wide are the two fire slots of this fireplace? Also, what are the lines that I see on the front?
By eFireplaceStore on January 9, 2015
Answer:Each fuel tray is approximately 12 inches in width. The vertical lines you see are where the vertical sections of the surround meet the horizontal bars.
By Michele from Stratford, CT on March 7, 2016
How is this fireplace mounted to the wall?
By Brennan W. on March 7, 2016
Answer:This unit comes with a mounting bar that is drilled into the wall. The fireplace is then hung on the mounting bar.
By Amber from Los Angeles, CA on January 15, 2015
What is the depth of this fireplace?
By eFireplaceStore on January 15, 2015
Answer:This unit is 7 3/4 inches in depth, per the manufacturer.