By Stephanie from Breinigsville, Pa on January 22, 2012
Thinking of purchasing this fireplace. Can you advise other than the color of the black wall mounted featured on your website, what is the difference? This model does not have a video presentation. I have been shopping for a while and some of the wall fire places do not have a vibrant flame. In your demonstration the black one does, can you describe the flame for the curved wall mount?
By Kevin E. - Fireplace Specialist on January 23, 2012
Answer:If you are referring to our EFL48 also by Napoleon, the main difference is size and shape. That unit is 48" long while this one is only 32". As far as flame appearance is concerned, both are made by Napoleon and share aesthetic characteristics.
By Vito from Harrisburg, Pennsylvania on December 25, 2011
What is the actual color of this fireplace?
By Kevin E. - Fireplace Specialist on December 26, 2011
Answer:Napoleon's EFC32 surround features a painted black finish.
By Darlene from Alton, NH on February 23, 2016
Can this fireplace be put into a wall?
By Will M. on February 23, 2016
Answer:Almost all wall-mount fireplaces will have vents at the top or sides that cannot be covered. However, this model has the exhaust positioned on the front of the firebox, allowing for a recessed installation.
By Susan from Carlsbad, NM on October 11, 2013
I'm looking for a fake fireplace insert to go into a shelf rock wall that is for looks only, not for heat. Can you recommend something for me?
By Tyler M. - NFI Certified Specialist on October 11, 2013
By Liza from Los Angeles on January 19, 2014
Could we place this type of fire place where we had a gas operated fire place before? Please, advise me!
By Collin C. - NFI Master Hearth Professional on January 20, 2014
Answer:It certainly can be. Your gas fireplace was likely built into a wall enclosure, which is not the case with this unit. As such, the enclosure would need to be walled over and this model mounted in the location of the old unit.
By Natalie from Denver on November 15, 2011
The dimension of 32 1/2" is that including the frame around the glass?
By Collin C. - NFI Master Hearth Professional on November 15, 2011
Answer:That is correct. The actual opening of the unit is closer to 23" in width and 13" in height.
By Tracey from Coatesville, PA on December 26, 2015
I'm planning to hang the fireplace under a thermostat. Would it be a good idea to move the thermostat?
By Will M. on December 28, 2015
Answer:You will definitely need to relocate the thermostat to a location where the heat produced by the electric fireplace will not be affect thermostat operation.