By sona nichani from Lincoln Park, NJ on July 12, 2012
Can you put this on a deck that is 10 feet up from the ground provided that you have the proper clearances from the house?
By Collin C. - NFI Master Hearth Professional on July 12, 2012
Answer:Yes. This will not be a problem, as long as the clearances that are specified in the owner's manual are maintained.
By Annette from Cheyenne, WY on July 3, 2013
Is there a cover available for this?
By Collin C. - NFI Master Hearth Professional on July 3, 2013
Answer:Unfortunately, Napoleon does not offer a cover for this model of Patioflame heater at this time.
By Chuck from Sidney, OH on October 8, 2013
Is there a control extension kit (valve and key) to extend out the side of the stones surrounding this burner? I need 14 to 16 inches. Also do you have covers for this type of outdoor fire pit?
By Collin C. - NFI Master Hearth Professional on October 8, 2013
Answer:This kit will come with an 18 inch flexible supply line and shutoff, but any further extension would need to be purchased separately. A key type gas valve could be installed to control gas flow if you like. Unfortunately, the manufacturer does not provide a cover for this item.
By Michael from South Carolina on January 14, 2014
I have a fire pit in the back yard built out of fire brick and stone veneer. It is approximately 20" high and 26" inside diameter. My questions are: can this kit be elevated inside the existing pit and how is the fire lit? I had a sleeve installed underneath the patio to allow for connection to propane and electricity.
By Collin C. - NFI Master Hearth Professional on January 14, 2014
Answer:It is most certainly possible to elevate the fire pit within the enclosure to suit your application. Cinder blocks can be used or a metal stand can be fabricated to an exact height. This unit must be lit manually with a lighter or match.
By Erek from South Windsor, CT on July 10, 2013
How long will this unit burn on a standard LP tank? How often would the tank need to be replaced?
By Tyler M. - NFI Certified Specialist on July 11, 2013
Answer:Per the manufacturer, a standard 20 lb propane tank would last about 6-8 hours.
By Denny from Atlanta, GA on October 9, 2013
I recently purchased this item and I was wondering if drilling additional holes in the burner assembly would increase the amount of flames emitted?
By Collin C. - NFI Master Hearth Professional on October 9, 2013
Answer:While this would technically create more flame, pressure would be reduced and the overall flame height would be smaller. The gas valve is only able to supply a fixed amount of pressure and the additional holes would simply create more outlets for flame, rather than taller flame.
By Nancy from Atlanta, GA on April 5, 2013
Can I get the rock surround shown with this fire pit? And what is the surround made of?
By Tyler M. - NFI Certified Specialist on April 8, 2013
Answer:The rock surround is not included with the fire pit; it is a custom surround made for this stock photo. Generally, you can find stones such as these for a surround at a local hardware store.
By Kenn from Stacy, MN on November 19, 2012
Could you please let me know how accessible the gas valve is for turning the unit on and off, if I were to surround it with stone as shown in the picture?
By Collin C. - NFI Master Hearth Professional on November 20, 2012
Answer:When surrounded with stone, as shown in the photo, a gap in the stacked stone would need to be left in order to place the manual on/off valve for easy access. It would also be possible to locate the gas valve in a nearby enclosure or floor covering, if the patio flame is on a raised deck as shown.
By Doug from Tyler, TX on November 4, 2013
For residential natural gas supply to this item, (for instance yellow poly) does it matter what the supply size is? 1/2" 3/4" or 1"?
By Collin C. - NFI Master Hearth Professional on November 5, 2013
Answer:For a run of up to 40 feet in length from the supply source to the firepit, a 1/2 inch nominal poly, copper, or iron supply line can be used. Any length of run over 40 feet will require that 3/4 inch line be used.
By Heidi on October 17, 2011
I want a custom gas fire ring for my deck . My question is how many btu's do I need to provide heat and also cant I put it on a trex deck?
By Customer Service on October 17, 2011
Answer:In terms of heating, the general rule for indoor applications is 35 BTU per square foot. If we apply this rule to your deck and refer to the NPL-GPF's ability to produce 60,000 BTU, we can assume that this heater is suitable as long as your deck is no bigger than approximately 1700 square feet (which is huge). Of course, this rule is not perfectly applicable to outdoor situations as decks are not enclosed spaces like indoor rooms are and indoor rooms are not generally subject to outdoor weather conditions as decks are. These cases being true, it is perfectly allowable and sometimes necessary to have an outdoor fireplace/heater capable of producing great amounts of heat. In short, the PatioFlame will produce more than enough heat for you and your guests on your deck.
These units are approved for installation on wood, stone, concrete and brick. They will also work safely on the manufactured surface of your Trex deck.
By David from Atlanta GA on January 14, 2013
I would like to elevate this pit slightly, maybe 24" off the ground using my stone surround. Will the pit need to be set up on something inside the surround? Or will it only work placed directly on the ground?
By Collin C. - NFI Master Hearth Professional on January 15, 2013
Answer:This pit can indeed be raised within the decorative surround. It is best to use cinder blocks or bricks to raise the pit. Cedar shims can be used on the underside of the blocks to level them if necessary.
By Bruce from Gibson City, IL on May 27, 2013
Does this unit have a regulator for flame height or an electronic starter?
By Collin C. - NFI Master Hearth Professional on May 28, 2013
Answer:This unit is configured for manual on/off control only and must be lit by a long match or barbecue lighter. Currently, Napoleon does not offer a variable flame or electronic ignition version of this product.
By John from Vienna, IL on April 11, 2013
I have a 500 gallon above ground LP tank hooked to my gas-burning, ventless logs in my indoor fireplace. Could I hook an outdoor firepit to this tank? Can I use the same regulator or would I need a separate regulator?
By Tyler M. - NFI Certified Specialist on April 11, 2013
Answer:The propane model of this Patioflame unit actually includes its own LP regulator, so you would not need to get your own. So, yes, you can connect this firepit to your tank using the LP regulator that is included.
By Quentin from Boston, MA on March 9, 2014
Can this unit stay outside in all types of weather? Should it be taken indoors during rain or snow storms?
By Chris on March 9, 2014
Answer:While this firepit is indeed designed to stay outside, it is recommended to cover or remove the firepit from the elements to lengthen the life of the appliance.
By Mary K from California on November 14, 2011
I would like a replacement log kit for this firepit. Do you offer this product?
We have the firepit itself. Prefer logs to river rocks.
By Tyler M. - Fireplace Specialist on November 15, 2011
Answer:We can indeed get the replacement logs for you. The part number is NPL-GL640. We do not have this listed on our website, so if you want to order, you will need to give us a call at 1-800-203-1642.
By Karen from OH on April 15, 2013
How do I get the Napoleon Patioflame Stainless Steel Outdoor Firepit for natural gas?
By Tyler M. - NFI Certified Specialist on April 15, 2013
Answer:Simply select "Natural Gas" in the drop-down menu titled "Choose Fuel Type" under the pricing information, and you will receive a model ready for use with natural gas.
By Ken from california on June 3, 2012
I have a couple questions... where does the propane tank go...someplace under the base? What material is the stonelike base made of?
By Collin C. - NFI Master Hearth Professional on June 4, 2012
Answer:The propane tank for this unit can be mounted remotely, either below the deck the unit sits on or in a nearby cabinet enclosure. There is not room for the tank to be mounted in the base.
The unit in the picture is shown trimmed with slate, which would need to be purchase separately. The unit itself is constructed completely out of stainless steel.
By Jeremiah from Plattsburgh, NY on July 8, 2012
Could you tell me how long the propane hose is that comes with this unit?
By Tyler M. - Fireplace Specialist on July 9, 2012
Answer:The propane line that comes with this unit is 5 feet long.
By Collin C. - NFI Master Hearth Professional on July 9, 2012
Answer:The flexible stainless steel supply line and shut off valve extend approximately 16" from the side of the unit's outer housing.
By Nancy from Mt Uniacke, Nova Scotia on March 28, 2014
If used on an open space on the ground, could you burn real logs on top of the ones included?
By Collin C. - NFI Master Hearth Professional on March 28, 2014
Answer:Unfortunately, no. This unit and the ceramic log kit are not designed to be able to deal with the weight and the heat of a true wood fire. This model is for gas operation only.
By Betsy from Kingman, AZ on December 28, 2013
Will the blue glass media kit work with this firepit?
By Collin C. - NFI Master Hearth Professional on December 30, 2013
Answer:There is not an issue with using the blue glass media to supplement the lava rock that is supplied with the Patioflame. However, the glass can only be used to accent the unit and cannot be used to replace the logs or cover the burner in any way.
By Joel from Allentown, PA on October 4, 2012
Does this model come with automatic-light push button or remote controls?
By Kevin E. - Fireplace Specialist on October 4, 2012
Answer:This unit features only manual control. A lit match must be placed near the burner ports before the gas valve is slowly opened to allow the unit to light.