By Edward P. Meadors from Upland, Indiana on May 3, 2012
We are very interested in this model for the new home we're building this summer, which will have a 1 story chimney. I plan to build a stone fireplace around it. What are the additional costs beyond the base unit--could you give a ballpark figure?
By Collin C. - NFI Master Hearth Professional on May 4, 2012
Answer:Excluding any other options for the unit itself, you can expect to spend $800 to $2,000 on the chimney components themselves.
Several factors will affect the price, such as overall height of the chimney, how it is configured within the chimney surround, and type of system that is used. I will be happy to get a more accurate quote together for you, when the need arises.
By Lisa from Shelby, NC on January 10, 2013
My husband and I are looking at a home purchase that has a horribly ugly gas fireplace. We currently have a home that we heat with a buck stove that we enjoy very much. (ambiance and heat). Generally, how difficult and expensive would it be to convert the new one to wood burning?
By Collin C. - NFI Master Hearth Professional on January 10, 2013
Answer:If you are looking to replace the unit with a closed combustion wood burning model, the entire conversion can cost approximately $4000 to $10000, depending on the amount of chimney needed, the unit, and the amount of labor involved in removing the existing unit and framing for the new unit.
By Dora from Honobia, OK on October 22, 2013
Can we use this model to replace a free standing wood stove? We have a stone hearth and wall upon which the wood stove stood. Our pipe is projecting horizontally from the chimney. Will this work?
By Chris on October 22, 2013
Answer:This fireplace is designed to be installed into a framed installation where the chassis would be covered by the finish material. Additionally, the flue pipe for this fireplace would not be able to run horizontally.
By Arye from NY on May 19, 2013
What are the dimensions of this fireplace? How much will it weigh when it's fully installed?
By Collin C. - NFI Master Hearth Professional on May 20, 2013
Answer:The framing dimensions for this fireplace are as follows:
51 inches tall
31 inches deep
50 inches wide
The weight of the unit with all components installed, including the chimney system, will be approximately 1,200 pounds.
By John from Ottawa, Ontario, Canada on May 9, 2014
Does this fireplace demand external combustion air be provided? Also, can heat from the fireplace be provided to my forced air heating system in my home. if so, can you provide some information on how this is accomplished?
By Collin C. - NFI Master Hearth Professional on May 12, 2014
Answer:This appliance does indeed require the installation of a pair of 3 inch combustion air supply tubes. The unit will ship with a pair of 10 foot air supply tube lengths and outside hoods. Additional tubing can be installed for longer runs.
The unit has the ability to use a circulating blower system, in conjunction with hot air vents, which allows supplemental heat to be distributed to other rooms in the home, making maximum use of the available heat. However, Napoleon does not make a true HVAC distribution system for this particular model, as there are no provisions for return air.
By sam from State Center Ia on November 20, 2011
Hi- For the price listed what does this pertain to? it appears I must select two of the items and they are both up grades in price for options i must make. Is it a possible to send pictures with pictures of the different options? Thanks Sam
By Collin C. - NFI Master Hearth Professional on November 21, 2011
Answer:The price listed is for the base unit, before any of the decorative facings, doors, etc. have been added.
You must select a door, faceplate, grill, and keystone finish to complete the unit. Many different finishes are available and give a great opportunity for personalization.
By Don from NC on October 7, 2016
We have an existing 10" vertical chimney. Will we be able to use the existing chimney, or will it need to be replaced with an 8" chimney?
By Brennan W. on October 7, 2016
Answer:It will indeed need to be replaced with 8" insulated Class A chimney.
By william from Huntington, MA on November 19, 2012
We own this exact model and love it! How often do you need to clean the flue?
By Collin C. - NFI Master Hearth Professional on November 20, 2012
Answer:Depending on the amount of burn time per year, you may need to clean the chimney up to three times a season. Generally, occasional use and burning of hard woods will only necessitate cleaning the chimney once per season.
However, regular use of the unit and/or burning of softer or wet woods will create more creosote. It would be necessary to clean the chimney more frequently under these circumstances.
By Joannie from Millen Georgia on February 16, 2012
How much more money is it gonna cost for everything to install this unit pipe and everything? I have to go 32 ft high.
By Kevin E. - Fireplace Specialist on February 16, 2012
We will be happy to provide you with all the parts and prices you need to complete your installation. To ensure that we're providing proper pricing, please follow the below link to find and complete our Chimney Quote Form.
Chimney Pipe Design & Quote Form
By John from CA on January 21, 2017
Is this unit zero clearance?
By Brennan W. on January 23, 2017
Answer:This is indeed a zero clearance unit.
By Sue from Schenectady, NY on February 5, 2016
We have this beautiful Neapolitan high country NZ6000 wood burning fireplace and the masonry bricks in the back and sides if the box are are cracking and crumbling. Do you have replacement masonry bricks? I liked the large brick with the embossed "N" in the back. Until we can get the new bricks, is it safe to use with fractured masonry?
By eFireplaceStore on February 8, 2016
Answer:This unit relies on the refractory liners to operate properly and insulate the outer chassis of the fireplace. As such, I would limit use until the refractory castings are replaced. You may contact any Napoleon fireplace dealer to purchase the needed panels.
By Bill from TX on January 28, 2016
I like the look of the Napoleon High Country NZ6000 but prefer a single door, and narrower width. What other models or brands should I consider?
By Will M. on January 29, 2016
By Sam from Springfield, MO on March 24, 2017
What is needed if this fireplace is on the first floor? There will be a basement. Do we need masonry down through the basement to hold this unit up? Or, can it sit without protruding through the basement?
By Tyler M. on March 24, 2017
Answer:No masonry is required for this fireplace; you will simply need to ensure the base can support the weight of the fireplace and chimney - the fireplace weighs about 900 lbs and the chimney could add an additional 150 lbs or so, give or take, depending on the height.
By Terri Erdman from Cleveland, OH on April 27, 2012
Does this fireplace qualify for tax credit? If so, what is maximum?
By Collin C. - NFI Master Hearth Professional on April 30, 2012
Unfortunately, there has not been a tax credit program put into place for the 2012 tax year as of yet, so I cannot say what the premise of any potential credit would be.
Previously, any biomass burning appliance that met EPA guidelines would qualify for the credit. This particular unit, while much more efficient than a traditional fireplace, does not meet EPA efficiency guidelines. At this time, there are only a few closed combustion fireplaces on the market that meet this criteria. One such model that we carry can be seen here
. Please let me know if you have any technical questions about the EPA guidelines.
By Hyman from Greenwich, NY on May 8, 2013
Can I use steel wool to clean the glass in the doors?
By Tyler M. - NFI Certified Specialist on May 9, 2013
Answer:Please see this excerpt from the owner's manual regarding care of the glass doors:
"The most common reasons for dirty glass include: not using sufficient fuel to get the appliance thoroughly hot, using green or wet wood, closing the draft so far that there is insufficient air for complete combustion.
If it is necessary to clean the glass, buff lightly with a clean dry cloth and non-abrasive cleaner."
By Shelli from Ohio on December 1, 2012
How often do you have to clean the doors? Do the doors stay clear during the burning process?
By Collin C. - NFI Master Hearth Professional on December 3, 2012
Answer:This unit has a built-in air wash system that is designed to keep the doors clean during operation of the unit. Air is drawn into and ejected from secondary air tubes, which blanket the glass in a curtain of fresh air.
Even so, some burn residue will build up on the glass over time. Depending on the frequency of your fires and the type of wood being burned, you may need to clean the glass as often as every two weeks or as little as once a season.