By Tracy from Coppell, TX on November 22, 2013
I have a 22 year old house with a Tempco Firebox and gas logs/gas valve. I would like to burn real wood and was told by one plumber that I could not because it would be a fire hazard. Do you know if that is correct? I have a chimney. Why can I not burn real wood or what do I need to do in order to burn real wood?
By Collin C. - NFI Master Hearth Professional on November 24, 2013
Answer:I must say that I too am baffled as to what issue could exist that would prevent you from burning wood. As long as the unit was built as a wood burning model and the chimney is in good working order, there should be nothing preventing a wood fire. The existing log set would only need to be removed and the gas line capped or switched over to a log lighter. Do you have the model number of the Temco fireplace available? I will be happy to double check it against the information I have.
By andy from Barrie, Ontario on October 27, 2012
What cleaning product should you use to clean porcelain gas fireplace panels?
By Collin C. - NFI Master Hearth Professional on October 29, 2012
Answer:Because some cleaning products can leave residue that can give off harmful fumes when heated, it is best to use a 50/50 mixture of water and vinegar to wipe down these porcelain panels. This solution will not damage the porcelain finish and will leave behind no harmful byproduct.