By monty from Denver on December 21, 2012
I am interested in this fireplace but I would like to order it without the surround. The order process won't allow this.
By Dawn H. on December 21, 2012
Answer:A surround is required to complete the installation of the fireplace.
By Tristan from Denver, CO on January 10, 2013
I am working on a job that requires me to specify a fireplace insert. The fireplace was wood burning and needs to be gas. It should look modern and be black or steel and the measurements are
27"h x 46 3/4"w x 28 1/2" d
By Collin C. - NFI Master Hearth Professional on January 10, 2013
Answer:This would depend on if you are looking for an insert to go into an existing masonry fireplace with these dimensions or if this will be a new build with a framed opening with the dimensions listed.
By Roy from Pittsfield, MA on September 23, 2012
What are the firebox clearances for the XIR4N?
By Tyler M. - Fireplace Specialist on September 24, 2012
Per the owner's manual
, the minimum appliance dimensions for installing this insert are as follows:
Please see Page Five in the owner's manual
for more information.
By Shawn from San Mateo, CA on February 20, 2013
The opening in my chimney is 37 inches wide, 28 inches high, and 22 inches deep. The opening is actually 41 inches wide nearest the room, but narrows to 37 inches wide in the back. Will this product work? Generally, does one want the largest insert that will fit in the opening? What about the empty space on the sides of the insert?
By Collin C. - NFI Master Hearth Professional on February 21, 2013
Answer:In most cases, it is advisable to install an insert that is at least 3/4 the size of the fireplace opening, to maintain the proportions and to guarantee that the insert surround will be large enough. It is the job of the surround to cover any space between the insert and the edges of the fireplace.
Given your dimensions, this insert would be an excellent choice. The unit will fit nicely into the opening and the surrounds are large enough to cover the fireplace opening.
By Ron from Branson, MO on January 9, 2016
What is the AFUE percentage of the Napoleon XIR4N-1SB large deluxe insert with night light and radiant Ironwood log set?
By eFireplaceStore on January 11, 2016
Answer:The A.F.U.E. rating for this unit is 79%.
By Behrooz from Orange County, Californina on March 24, 2014
What is the different between XIR4 and XIR4N. Does XIRN4 comes with remote and thermostat and blower standard or do they have to be ordered separately. I have a masonary fireplace with opening of 43"W, 25" h, and 25" Depth. Would this unit work for the opening?
By Will M. on March 24, 2014
The XIR4 and the XIR4N are one and the same. As far as your opening size, this would fit. I have provided a link to the manual for this unit here
By Phil from CT on December 18, 2016
I would like to know which face is associated with ordering this item.
By Tyler M. on December 19, 2016
Answer:I just sent a separate email with details on the available options. Please reply to that email or call me (Tyler) at 901-786-6861 to discuss.
By JC from Anna, TX on February 26, 2016
How much noise does this unit make? My concerns are the blower motor and any clicking of relays and "popping" of metal heating and cooling. My current direct vent propane fireplace inset has noisy fans/motors and the metal pops and creaks when heating up and cooling off.
By Will M. on February 26, 2016
Answer:The popping noises you are experiencing are the normal sounds of metal expanding and will be common with any vented hearth system. You will hear a noticeable hum while any blower is in operation and this noise may get worse over time if the blower is not cleaned prior to the heating season, but the blowers used for Napoleon hearth systems are quite silent.