By Brian White from Herdon, VA on December 15, 2011
Real Fyre NG logs with Mertik Maxitrol GV34-B1A0N5HL-0001 valve. Had SR1001 variable remote but it stopped working. Is this remote compatible with my logs/valve?
By Kevin E. - Fireplace Specialist on December 15, 2011
Answer:Absolutely, you may use the PTS-VR-1A remote as a replacement for your SR1001.
By Alex from San Francisco on September 3, 2012
My remote is no longer communicating with the control box, despite a fresh battery and a red light that indicates power on the remote.
Is there something I need to do for the control box to synchronize with the remote?
By Collin C. - NFI Master Hearth Professional on September 4, 2012
Answer:It is sometimes necessary to recalibrate the receiver to the remote after the battery is replaced. Simply use a ballpoint pen or toothpick to hold in the small "Learn" button on the front of the receiver. It should emit a tone.
You can then push the "on" button on the transmitter until the receiver emits another tone. This will indicate that the two units are now re-synchronized. If this does not work, it is possible that one of the two components is defective.
By Seonaidh Williams from Plymouth, United Kingdom on February 12, 2013
I am an occupational therapist and work with people with disabilities. I have a client who has recently had a gas fire fitted with a remote control. She has very poor grip and is unable to operate the remote because she cannot put enough pressure on the buttons.
The handset has been checked by the plumber who installed the fire and her son and is working perfectly. Do you know if there are any remote handsets that work on a very light touch? I am sorry but the client does not know the make or manufacturer of the fire.
By Tyler M. - Fireplace Specialist on February 12, 2013
Answer:Yes, we have some remote controls that utilize a touch screen, which would require less pressure than a traditional push-button remote like this model. However, we will need to know the fireplace's model number to offer a suggestion, as this will determine what kind of remote she would need.
By steve d from San Jose, CA on October 14, 2012
This looks exactly like the remote for my APK-17 valve, the transceiver for which melted when the shielding was removed. Can I use this as a replacement?
By Collin C. - NFI Master Hearth Professional on October 15, 2012
Answer:This remote/receiver assembly is indeed compatible with the Peterson APK-17 pilot assembly. The existing components can be readily swapped with little difficulty.
By Jerry from Rocksville, MD on June 26, 2013
My VR1a control was dropped and has stopped working. The red light has stopped turning on and does not light the gas log. What can I do?
By Dawn H. on June 26, 2013
Answer:First try changing the batteries and performing the learn sequence again. This may well solve your problem.
By Mike from San Francisco, CA on May 6, 2013
Will this work with a Mertik Maxitrol GV34 valve? Is the remote IR or RF? Does the wall unit receiver need to be wired or is it battery operated?
By Tyler M. - NFI Certified Specialist on May 7, 2013
Answer:Yes, the Maxitrol GV34 valve is the one used in the Real Fyre APK15 pilot kit, so this remote will work for it. The remote uses an RF signal and the receiver is battery operated.
By Craig from South Carolina on December 16, 2013
I have a set of Peterson G10-24/30-15MP logs. My remote unit will drive the valve down, but not up. Do you know why? I have changed the batteries in both the transmitter and remote but the problem still persists. The unit is only 3 years old. It appears my receiver is bad. If so, is the VR1a on this page a suitable replacement for my "Variable Logs"? Can you help me?
By Collin C. - NFI Master Hearth Professional on December 17, 2013
Answer:This remote is indeed the proper replacement for your current setup. It is my assumption that the unit can be manually turned down without any issues? You may try reversing the supply wires at the back of the receiver first, as this will reverse polarity. You can then push the "on" button and it should actually turn the flame down. This will confirm that the valve is working properly and the issue is simply with the remote.
By Robert from Avon, NY on November 16, 2012
Does the remote come with the wiring that goes from the receiver to the gas valve assembly?
By Tyler M. - Fireplace Specialist on November 16, 2012
Answer:Yes, this item includes both the hand-held transmitter and the receiver that will be wired to the valve.
By Steve from Annapolis, Maryland on March 1, 2014
How do I determine if the remote controller should be replaced? It was working, then stopped. Batteries were changed. Followed all of the troubleshooting suggestions. The red light on the controller comes on, but there is no response. How do I determine if the problem is receiver, wiring or mechanica?
By Collin C. - NFI Master Hearth Professional on March 3, 2014
Answer:If the batteries in both the remote control and the receiver module have been changed, I recommend double checking to make sure the terminals in the receiver are not being effected by corrosion. Because the receiver is close to a source of heat, the batteries can corrode from the temperature swings. Any corrosion on the internal battery terminals can cause a problem.
The next thing to check is whether or not the receiver works manually. If the manual slider on the receiver is turned to the on position and the fireplace lights, the issue is definitely in the RF circuit and the assembly will need replacement. If the burner does not light, there is a wiring or low voltage issue. A voltage tester will be needed to check DC voltage output at the back of the receiver. With the receiver in the on position, use the test leads of the voltage tester to check voltage at each output screw. There should be approximately 6 volts DC. If there is not, the receiver has a bad internal circuit that is not outputting voltage. If there is voltage at the terminals, the wire leads to the valve may be loose or broken.