By Gordon Perry from Nashville, TN on December 27, 2016
I have a Mertik Maxitrol GV34-B1AON5H2OL, is this a compatible replacement remote control?
By Brennan W. on December 27, 2016
Answer:This would indeed be a suitable replacement for your remote kit.
By Brian White from Herdon, VA on December 15, 2011
Real Fyre NG logs with Mertik Maxitrol GV34-B1A0N5HL-0001 valve. Had SR1001 variable remote but it stopped working. Is this remote compatible with my logs/valve?
By Kevin E. - Fireplace Specialist on December 15, 2011
Answer:Absolutely, you may use the PTS-VR-1A remote as a replacement for your SR1001.
By Donald Wright from Buffalo, New York on November 25, 2016
I am only in need of a remote, not the receiver; is that a purchase option?
By Bev from GA on April 10, 2016
Our Real Fyre receiver appears to have died. We replaced the batteries and went through relearning the remote/receiver. The remote matches the one in the this picture with the variable buttons but there are no model numbers that we can find n the installation instructions. Can you tell me if there are more than one of the receiver remote combinations that would be for the same system?
By Will M. on April 11, 2016
If you have a Real Fyre log set with a standing pilot that offers variable remote control of the flame, this and the VR2a
are the optional remote systems.
By Bill from NJ on October 22, 2015
Is this Real Fyre basic variable remote control compatible with the FMI HD24PRB gas log set?
By Will M. on October 23, 2015
The remote in question is for gas logs that are compatible with a variable flame remote. The HD24PRB has an On/Off millivolt valve and would only be compatible with an On/Off millivolt remote system. The SkyTech 1001
for On/Off control and the SkyTech 1001T/LCD
for On/Off with thermostatic control would be our recommendations.
By Alex from San Francisco on September 3, 2012
My remote is no longer communicating with the control box, despite a fresh battery and a red light that indicates power on the remote.
Is there something I need to do for the control box to synchronize with the remote?
By Collin C. - NFI Master Hearth Professional on September 4, 2012
Answer:It is sometimes necessary to recalibrate the receiver to the remote after the battery is replaced. Simply use a ballpoint pen or toothpick to hold in the small "Learn" button on the front of the receiver. It should emit a tone.
You can then push the "on" button on the transmitter until the receiver emits another tone. This will indicate that the two units are now re-synchronized. If this does not work, it is possible that one of the two components is defective.
By John from Edgartown, MA on November 10, 2015
I have 3 separate installations for this Real Fyre basic variable remote system to 3 gas log set fireplaces in three rooms in my house. Problem is that 1 of my remote controls turns on/off 2 of the log sets in 2 of the fireplaces at the same time. I reset the receiver, but the 1 remote control still communicates with 2 separate receivers and turns system on/off for 2 fireplaces in different rooms of the house. Is my problem with the remote control which either has to be reprogrammed or replaced? How do I make sure I don't have the same problem when and if I get a new remote controller?
By Will M. on November 10, 2015
Answer:With the receiver in the "remote" position, press and release the learn button using a paper clip. You should hear a "beep" from the receiver. You will then need to press any button on the remote to hear a series of beeps, confirming the remote's code has been accepted by the receiver. You will need to repeat this with each remote system individually.
By Ramesh from Gaithersburg, MD on November 29, 2015
I have a Petterson G10--24/30 01VP vent less fireplace. There is a remote label on the left side of the unit on the control box. I have replaced the AA batteries. How do I reset the connection of the remote?
By eFireplaceStore on November 30, 2015
Answer:The reset procedure for this model is as follows:
Press and hold the receiver's reset button until
you hear two (2) beeps. The first beep is short and the second
beep is long. After the second beep, release the reset button.
Within the subsequent 20 seconds press the (small flame)
button on the handset until you hear two additional short
beeps confirming the code is set. If you hear one long beep,
this indicates the code learning sequence has failed or the
wiring is incorrect. You will need to check the wire harness and ground connections to ensure they have not come loose and then attempt the learn procedure again.
By Seonaidh Williams from Plymouth, United Kingdom on February 12, 2013
I am an occupational therapist and work with people with disabilities. I have a client who has recently had a gas fire fitted with a remote control. She has very poor grip and is unable to operate the remote because she cannot put enough pressure on the buttons.
The handset has been checked by the plumber who installed the fire and her son and is working perfectly. Do you know if there are any remote handsets that work on a very light touch? I am sorry but the client does not know the make or manufacturer of the fire.
By Tyler M. - Fireplace Specialist on February 12, 2013
Answer:Yes, we have some remote controls that utilize a touch screen, which would require less pressure than a traditional push-button remote like this model. However, we will need to know the fireplace's model number to offer a suggestion, as this will determine what kind of remote she would need.
By Paul Cianci from Martinez, CA on December 24, 2016
Cannot find the correct batteries: 23 amp, 12 volt (they look like a smaller AAA)
By Will M. on December 26, 2016
Answer:I recommend contacting the manufacturer of your remote system as we do not offer batteries.
By Tana from Cleveland, TX on March 19, 2016
Is electricity required in the fireplace for this Real Fyre remote to work? My fireplace is not wired.
By eFireplaceStore on March 21, 2016
Answer:Electrical service is not needed. The remote uses a receiver that is powered by four "AA" batteries.
By Jim from Merrimack, NH on October 15, 2015
My batteries died in my Real Fyre basic variable remote control this morning. Which battery size and quantity do I need for the remote and the black box?
By Chris C. on October 15, 2015
Answer:The receiver will utilize 4 AA batteries, while the handheld transmitter will use a 12 volt 23A style battery.
By steve d from San Jose, CA on October 14, 2012
This looks exactly like the remote for my APK-17 valve, the transceiver for which melted when the shielding was removed. Can I use this as a replacement?
By Collin C. - NFI Master Hearth Professional on October 15, 2012
Answer:This remote/receiver assembly is indeed compatible with the Peterson APK-17 pilot assembly. The existing components can be readily swapped with little difficulty.
By Jerry from FL on January 23, 2016
I have the Robert H. Peterson Company Real Frye unvented gas log set, Model G10-24/30-15P, with remote and transmitter kit APK-15 (VR-1A) . The remote suddenly quit working; I replaced the batteries in the remote and the transmitter but it still doesn't work. I noticed that the transmitter box has a "Learn" button, Does the remote have to be reset to communicate with the transmitter? I have been unable to find any instruction in my owner's manual or online for this particular model.
By eFireplaceStore on January 25, 2016
Answer:The sync procedure for this system is fairly straightforward. With new batteries in the remote and receiver, you can push and release the "learn" button momentarily. The receiver should emit a rapid tone. You can then depress any button on the transmitter and you should get an acknowledgement tone from the receiver. If you do not, the remote or receiver may be defective.
By Jerry from Rocksville, MD on June 26, 2013
My VR1a control was dropped and has stopped working. The red light has stopped turning on and does not light the gas log. What can I do?
By Dawn H. on June 26, 2013
Answer:First try changing the batteries and performing the learn sequence again. This may well solve your problem.
By Milton from Clearwater, Florida on January 8, 2017
Will this work with a Peterson APK-15 valve?
By Brennan W. on January 9, 2017
Answer:This will indeed work with an APK-15 valve.
By Mike from San Francisco, CA on May 6, 2013
Will this work with a Mertik Maxitrol GV34 valve? Is the remote IR or RF? Does the wall unit receiver need to be wired or is it battery operated?
By Tyler M. - NFI Certified Specialist on May 7, 2013
Answer:Yes, the Maxitrol GV34 valve is the one used in the Real Fyre APK15 pilot kit, so this remote will work for it. The remote uses an RF signal and the receiver is battery operated.
By Craig from South Carolina on December 16, 2013
I have a set of Peterson G10-24/30-15MP logs. My remote unit will drive the valve down, but not up. Do you know why? I have changed the batteries in both the transmitter and remote but the problem still persists. The unit is only 3 years old. It appears my receiver is bad. If so, is the VR1a on this page a suitable replacement for my "Variable Logs"? Can you help me?
By Collin C. - NFI Master Hearth Professional on December 17, 2013
Answer:This remote is indeed the proper replacement for your current setup. It is my assumption that the unit can be manually turned down without any issues? You may try reversing the supply wires at the back of the receiver first, as this will reverse polarity. You can then push the "on" button and it should actually turn the flame down. This will confirm that the valve is working properly and the issue is simply with the remote.
By Don from RI on January 1, 2016
How does this Real Fyre basic variable remote control system work? I realize that the remote has AA batteries in it but does the unit attached to the burner/igniter have to be wired to your house's electricity?
By eFireplaceStore on January 4, 2016
Answer:When used with compatible pilot assemblies, like the APK-15 or APK-17, the four AA batteries that are in the remote receiver will provide power to the servo motor that is part of the fireplace gas valve, opening and closing the valve by rotating that motor. No outside power is needed, as the system can operate entirely by battery.
By Robert from Avon, NY on November 16, 2012
Does the remote come with the wiring that goes from the receiver to the gas valve assembly?
By Tyler M. - Fireplace Specialist on November 16, 2012
Answer:Yes, this item includes both the hand-held transmitter and the receiver that will be wired to the valve.
By Steve from Annapolis, Maryland on March 1, 2014
How do I determine if the remote controller should be replaced? It was working, then stopped. Batteries were changed. Followed all of the troubleshooting suggestions. The red light on the controller comes on, but there is no response. How do I determine if the problem is receiver, wiring or mechanica?
By Collin C. - NFI Master Hearth Professional on March 3, 2014
Answer:If the batteries in both the remote control and the receiver module have been changed, I recommend double checking to make sure the terminals in the receiver are not being effected by corrosion. Because the receiver is close to a source of heat, the batteries can corrode from the temperature swings. Any corrosion on the internal battery terminals can cause a problem.
The next thing to check is whether or not the receiver works manually. If the manual slider on the receiver is turned to the on position and the fireplace lights, the issue is definitely in the RF circuit and the assembly will need replacement. If the burner does not light, there is a wiring or low voltage issue. A voltage tester will be needed to check DC voltage output at the back of the receiver. With the receiver in the on position, use the test leads of the voltage tester to check voltage at each output screw. There should be approximately 6 volts DC. If there is not, the receiver has a bad internal circuit that is not outputting voltage. If there is voltage at the terminals, the wire leads to the valve may be loose or broken.