By Parmenion from Czech Republic on March 17, 2014
I would like to ask you if you know what chemicals does this product contain?
By Collin C. - NFI Master Hearth Professional on March 18, 2014
Answer:This product utilizes the following active ingredients:
Calcium Sulfate Dihydrate
By Ken from Alloway, NJ on December 5, 2012
How long does it burn?
By Collin C. - NFI Master Hearth Professional on December 5, 2012
Answer:This log is expected to burn for 30 minutes to 1 hour, depending on how the air control is set on your stove.
By Marisa from New York, NY on March 13, 2016
Can I use the Duraflame flue renew log in my fireplace insert?
By Brennan W. on March 14, 2016
Answer:This can indeed be used with a closed combustion woodburning insert.
By Jane AG from Burlingame, CA on December 10, 2016
I have a traditional fireplace and I'm not sure if this works. I only have a screen curtain=type of cover and nothing else. Will it work with my fireplace and if it does, do I need to completely cover it? I'm thinking the fireplace needs cleaning because after burning white birch wood, my condo smells like the burnt wood.
By eFireplaceStore on December 12, 2016
Answer:This log can be burnt as normal and should be burned by itself to help clean the flue. If you are detecting the odor of smoke or soot in the room, it may be a good idea to have the chimney professionally inspected, as there could be a dangerous amount of build up that is impeding draft.
By Will M. on December 12, 2016
Answer:Firelogs used for cleaning are not intended to be used as a substitute for the required annual cleanings needed to ensure safe operation of a wood burning fireplace. This product should only be used after the chimney has been cleaned to prevent the buildup of creosote. If you are experiencing smoke spillage in your home, this could be the result of several different potential causes. Without being able to thoroughly troubleshoot the issue, the best way to prevent spillage is to install doors and only burn wood with the doors in the fully closed position.
By Marge from VA on February 9, 2015
Do you have to start with a clean chimney to use this log or will this log clean the chimney as it burns?
By eFireplaceStore on February 10, 2015
Answer:This log is intended to help clean a dirty chimney by converting tar like creosote to a light and brushable ash. The idea is to burn one of these logs a day or two before having you chimney swept. It will not clean the chimney on its own, but will make sweeping it more effective.
By John from Albany, NY on March 21, 2013
Should the woodstove damper be left open or closed down while burning a Flue-Renew Firelog?
By Tyler M. - NFI Certified Specialist on March 22, 2013
Answer:The damper should be opened while burning the Flue-Renew log, as its purpose is to clean out the stovepipe and chimney pipe. This is achieved by turning the creosote into a fine powder.