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Customer Q&A with Product Specialists

Steve from Menifee, Ca asked:
Do you sell Superior bi-folding glass door handles?
Do you sell Superior bi-folding glass door handles?
No, we do not sell individual parts to glass door assemblies; only the entire glass door kits for select models.
Answered by: Tyler M. - NFI Master Hearth Professional

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Greg from Visalia,Ca asked:
Have a Superior Direct Vent DR-500CMN, and I need to replace the Honeywell Millivolt Gas Valve Part No. 82L8601. Do you have this?
Have a Superior Direct Vent DR-500CMN, and I need to replace the Honeywell Millivolt Gas Valve Part No. 82L8601. Do you have this?
Unfortunately, this part is no longer available.
Answered by: Will M.

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Donna F. from Miamisburg, Ohio asked:
Looking for the removable metal strips for a gas fireplace installed in my condo in 1993.  Do you have them and if so, do they come in flat black?
Looking for the removable metal strips for a gas fireplace installed in my condo in 1993. Do you have them and if so, do they come in flat black?
Unfortunately, we will not have this replacement part.
Answered by: Will M.

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Harold D. from New jersey asked:
Need a hinge for fireplace door model x38sbr. Do you have it?
Need a hinge for fireplace door model x38sbr. Do you have it?
Unfortunately, we do not offer replacement parts for doors and only offer complete door assemblies.
Answered by: Will M.

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