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    Empire Innsbrook Medium Direct Vent Gas Fireplace Insert with Millivolt Controls - Natural Gas - DV33IN33LN

    1,646.10
    List Price: $2,019.99
    Sale Price: $1,646.10
    You Save: $373.89 (19%)
    In Stock.
    * Usually Ships Same Business Day.
    • Medium direct vent gas fireplace insert
    • Millivolt ignition with standing pilot light
    • 33,000 BTU Slope Glaze Flair Burner features variable flame height
    • Realistic ceramic fiber logs
    • Large heat-resistant ceramic glass viewing window
    • Built-in automatic blower quietly and effectively circulates heat
    • Includes black louvers and ceramic banded brick liner
    • Up to 77% AFUE
    • Convenient slide-on vent plate
    • Natural gas and propane models available
    • 3-year limited warranty
    • Minimum Fireplace Opening Requirements:
    See complete product details >>
    Popular Accessories for this Item
    Venting Components

    Below is a list of chimney components that are compatible with this item. If you are comfortable picking the components that you need for venting this item, please choose from the items below. If you need any help at all, please use our FREE advice from our certified fireplace specialists.

    See all venting components >>
    Quantity:
    Empire DVKI-2P Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit - 17 Foot
    Empire DVKI-2P Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit - 17 Foot
    (2)
    Finishing the venting installation of your Innsbrook direct vent gas fireplace doesn't have to be difficult. It can, in fact, be quite simple using this Empire DVKI2P Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit.

    This kit includes one Empire sheet metal co-linear adaptor, one linear termination kit, one 3-inch x 35-foot flex extension kit, and one round hi-wind vertical top. In other words, if you want to vent your Innsbrook direct vent fireplace vertically and want to get everything you need to do it, this is the kit for you.



    List Price: $469.99    Sale Price: $379.80
    Quantity:
    Empire DVVK-3-FV Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit - 25 Foot
    Empire DVVK-3-FV Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit - 25 Foot
    (1)
    Venting your Innsbrook direct vent gas fireplace vertically doesn't have to be difficult. It can, in fact, be quite simple using this Empire DVVK3FV Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit.

    This kit includes 25 feet of FlexVent, one rectangular cap for clay flues, flashing, four connectors, and clamps. In other words, if you want to vent your Innsbrook direct vent fireplace vertically and want to get everything you need to do it, this is the kit for you.



    List Price: $449.99    Sale Price: $360.00
    Quantity:
    Empire DVK-35 Innsbrook Direct Vent Gas Fireplace Insert Vent Extension Kit - 17 Foot
    Empire DVK-35 Innsbrook Direct Vent Gas Fireplace Insert Vent Extension Kit - 17 Foot
    Many venting difficulties can be addressed using this Empire DVK35 Innsbrook Direct Vent Gas Fireplace Insert Vent Extension Kit. This kit is specifically designed for use with Innsbrook direct vent gas fireplace inserts and helps you solve some of the more common venting dilemmas surrounding installation of those appliances.

    The kit includes a 35-foot length of flex pipe, two connectors, and four clamps. In other words, the kit contains everything you need to finish the venting of your Innsbrook appliance, to vent it with maximum flexibility, and to finish the installation.



    List Price: $169.99    Sale Price: $140.40
    Quantity:
    Empire 3DFA35 3 Inch x 35 Foot Flex Extension Vent Kit - For Innsbrook Direct Vent Gas Fireplace Inserts
    Empire 3DFA35 3 Inch x 35 Foot Flex Extension Vent Kit - For Innsbrook Direct Vent Gas Fireplace Inserts
    An Empire 3DFA35 3 Inch x 35 Foot Flex Extension Vent Kit gives you lots of venting and finishing options when installing an Innsbrook direct vent gas fireplace insert. This 3 inch diameter x 35 foot length extension kit offers plenty of length to make finishing the installation possible, and the flexibility gives you options about where you place the appliance and how you configure the venting.


    List Price: $169.99    Sale Price: $136.54
    Quantity:
    Empire 46DVAGK Linear Termination Kit - For Innsbrook Direct Vent Gas Fireplace Inserts
    Empire 46DVAGK Linear Termination Kit - For Innsbrook Direct Vent Gas Fireplace Inserts
    This Empire 46DVAGK Linear Termination Kit is the perfect way to finish off the installation of your Innsbrook Direct Vent Gas Fireplace Insert. This kit provides everything you need to terminate venting of that heating appliance in a straight-line application.


    List Price: $199.99    Sale Price: $160.12
    Product Details
    Manufacturer: Empire
    Part Numbers: DV33IN33LN
    eFireplaceStore Item Number: CUI-DV33IN33LN
    UPCs: 720968991799

    Features

    • Medium direct vent gas fireplace insert
    • Millivolt ignition with standing pilot light
    • 33,000 BTU Slope Glaze Flair Burner features variable flame height
    • Realistic ceramic fiber logs
    • Large heat-resistant ceramic glass viewing window
    • Built-in automatic blower quietly and effectively circulates heat
    • Includes black louvers and ceramic banded brick liner
    • Up to 77% AFUE
    • Convenient slide-on vent plate
    • Natural gas and propane models available
    • 3-year limited warranty
    • Minimum Fireplace Opening Requirements:
      • Height - 21 3/8"
      • Front Width - 30 1/2"
      • Rear Width - 19"
      • Depth - 14 1/4"
    • Please Note: Insert requires a separately purchased surround for installation.


    *Venting Requirements: This unit requires venting pipe with an inner diameter of 3 Inches. Please see the Venting Components section on this page for venting pipe that must be used with this unit.
    * Please Note: This item must be installed by a licensed professional in order for the manufacturer's warranty to be valid.

    *Also Note: Insert requires a separately purchased surround for installation.

    *Also Note: This unit is approved for mobile home installation where not prohibited by local codes.

    Although this insert requires a separately purchased surround for the installation, this investment is well worth it. Authentic ceramic fiber logs, ceramic band brick liner, and black louvers are included with Empire's great direct vent gas fireplace insert. The heat-resistant glass viewing window allows a clear and safe view of your fire while protecting you and your family from sparks and rolling embers. A 3 year limited warranty is available and you can choose between natural gas or propane models.
    Customers Who Viewed This Item Also Viewed
    Customer Questions & Answers
    36 Questions & 37 Answers
    Kevin Fisher
    from Fairfield, Ohio asked:
    January 7, 2017
    I'm looking to purchase a natural gas insert for my standard wood burning fireplace. The opening is 37" wide x 29" high and 21" deep, the rear width is 27". The chimney is 25' high (the chimney sweep guy gave me that measurement). I would like to have a direct vent with a circulating blower and remote control (one with a thermostat would be an option I would consider). I have been looking into the Empire brand, the price seem to be in my range and the features are acceptable. I am not sure what size I need or the surround I would need to cover the opening. Any help you could provide would be much appreciated. I have attached a picture of the fireplace I would like to convert.
    1 Answers
    Based on your measurements, I would suggest the Empire Innsbrook Large Direct Vent Gas Fireplace Insert with Millivolt Controls - Natural Gas - DV35IN33LN. If you would like, please provide your shipping address and I will be happy to put together everything you need for your full installation in the form of a quote. I look forward to your response.
    Brennan W.
    on January 9, 2017

    Vin
    from Sayville, NY asked:
    December 19, 2016
    I have installed the Empire Medium Direct vent insert and installed the stepper motor and receiver and wiring harness. I followed the installation instructions, changed out the batteries, and checked all the connections again. When the switch on the receiver is set to the remote position, it does not respond to the remote. It beeps to indicate the signal was received, but nothing happens. When I set the switch to the "on" position, the the unit comes on at full flame height, but if I move the switch to the remote position, it goes off. Also, the literature that came with the remote receiver says that a fan control module is part of the system, but no such module was included.
    1 Answers
    Please note that a fan control module would not be included with the insert you have ordered, so the remote would not control the blower. This is something that is only included with full-function gas hearth systems where this module would be pre-installed. When installing the RVKN, please note that the remote must be synced to the receiver. With the receiver in the remote position, you will need to depress the "PRG" button next to the On/Off/Remote slide switch to emit a series of beeps. Once heard, you will need to press the On button on the remote transmitter to sync the remote to the receiver.
    Will M.
    on December 20, 2016

    Diane
    from Williamsfield, IL asked:
    September 26, 2016
    Our current ventless gas logs are sooting very badly after about 4 yrs of being installed. We have no doors on our current fireplace just the gas logs which do a wonderful job of producing heat. Is there a possibility of sooting with this type of insert?
    1 Answers
    Ventless systems require annual cleanings to prevent the sooting issues you are experiencing, but eventually the logs may deteriorate and the sooting issue will not be controllable, even with proper annual cleanings. This would only be the case with less-expensive ceramic fiber logs, but the only remedy in this case will be complete replacement. If you have been seeing moisture on the walls of your home, this may not be a sooting issue at all and may simply be an issue you will continue to experience with any ventless system as they do create quite a bit of water vapor. In well insulated homes with little air exchange, this will be unavoidable. To answer your question, direct vent inserts are completely sealed from the home and would never have this issue and because of this design, they do not require the same level of maintenance that is imperative with ventless systems. As there is no air exchange with the indoors, you will never have to worry about any sooting or moisture issues.
    Will M.
    on September 27, 2016

    Ken
    from Minneapolis, MN asked:
    November 25, 2015
    How much does this Empire Innsbrook medium direct vent gas fireplace insert with millivolt controls weigh?
    1 Answers
    This insert weighs 105 lbs.
    Tyler M.
    on November 25, 2015

    Gene
    from MI asked:
    November 3, 2015
    What is the efficiency rating of this Empire Innsbrook medium direct vent gas fireplace insert with millivolt controls?
    1 Answers
    This unit operates at an efficiency of 77% AFUE.
    Brennan W.
    on November 3, 2015

    Jane
    from Macon, GA asked:
    March 25, 2015
    When I purchased this unit it said that it could be operated during a power failure. In order to be operated during a power failure, do I remove the glass door? If would seem to me that if you did not there would be to much heat that would build up in the firebox since the blower would not work. I just wanted some clarification on how to operate during a power outage.
    1 Answers
    No changes must be made in order to operate the unit in the event of an outage. The unit is designed by the manufacturer to be used without the blower assembly if you desire. The blower is simply an accessory to increase circulation of heated air. The unit will still operate safely if the blower is not used.
    eFireplaceStore
    on March 25, 2015

    Malcolm
    from Central Valley, CA asked:
    March 6, 2015
    What is the difference between the standing pilot and intermittent models of this fireplace? I would prefer a unit that operates like my bedroom fireplace that lights up when turned on without the need for a pilot being lit all of the time. What model would you recommend?
    1 Answers
    The main difference between a standing pilot and intermittent pilot is that a standing pilot unit will not require any electricity to run. With an intermittent pilot, you will need at least a battery backup if not a power chord running to a 120v outlet, while a standing pilot generates its own electricity by having the pilot flame stay in contact with the thermocouple.
    Brennan W.
    on March 6, 2015

    Rakesh
    from Vienna, VA asked:
    January 2, 2015
    What is the extra surround required for this unit?
    1 Answers
    These can be found on the accessory tab of this item page. Depending on your fireplace opening size, either the Contemporary Black Steel Surround or the Contemporary 6 x 3 Surround would be the appropriate choice.
    Kevin E.
    on January 2, 2015

    Tim
    from NJ asked:
    November 11, 2014
    Is this fireplace compatible with the Napoleon F60 Hand-Held Thermostatic Remote Control with Digital Screen?
    1 Answers
    Although the brands are different, the F60 is a millivolt remote and could indeed be used to control the millivolt valve in the Empire Innsbrook.
    eFireplaceStore
    on November 11, 2014

    Tim
    from NJ asked:
    November 11, 2014
    Will any brand remote and/or thermostat work with this insert? It seems as long as there is a millivolt system the brands won't matter.
    1 Answers
    That is exactly correct. As long as the remote or wall switch is set up for millivolt systems and does not explicitly state that it is for a certain model of gas valve, it could be used to control this unit.
    eFireplaceStore
    on November 11, 2014

    Tim
    from NJ asked:
    November 8, 2014
    I have a Natural Gas fireplace, model DV-33IN-33LN. I would like to have a wall mounted thermostat and a hand held remote control operation. Which two component accessories for this configuration would you recommend as the most practical as far as wired and/or wireless operation is concerned. Also, how would I wire or configure both as not to "cancel out" the other?
    1 Answers
    The most dependable controls to use are the Empire Battery-Operated Remote Control - FRBC and the Wall-Mounted Digital Thermostat. In order to install both, they will need to be wired in parallel, rather than in series with one another. This way, using one or the other can control the appliance operation. When used in series, both would have to be on or off for the unit to operate properly.
    eFireplaceStore
    on November 10, 2014

    Tom
    from Easton, MA asked:
    November 5, 2014
    I have installed and run my fireplace for more than 12 hours and I am still getting a strange smell. I was hoping it would burn off but it hasn't. I am not sure what the problem could be. There isn't a gas smell. What should I do?
    1 Answers
    Being that the unit has been through the 12 hour "burn in" period, I would be curious to check the vent connections atop the fireplace as well as the manifold where the liners connect to ensure that there is no potential for leaks as it is recommended to use a high temperature sealant at these joints.
    Chris C.
    on November 6, 2014

    Gavin
    from NJ asked:
    November 2, 2014
    I have a question regarding the electrical hook-up. I am looking to install an insert into my fireplace that is in the below grade level of a bi-level house. Do I need to run an electrical box into the back of the firebox or does the blower have a plug that can be run to an outlet on the wall adjacent to the fireplace?
    1 Answers
    A 110 volt junction box would need to be wired behind this unit for blower operation.
    Will M.
    on November 3, 2014

    Tim
    from NJ asked:
    November 1, 2014
    What installation parts are included with this fireplace?
    1 Answers
    The unit will ship mostly complete and will include the appliance collar needed to connect to the vent kit. However, a surround must be specified, which will cover the additional space between the unit and the fireplace opening. Also, the appropriate vent kit must be selected. The kits can be seen under the "Venting Components" tab on the item page. There are a couple of different kits available for various chimney heights, as well as vent extensions for very tall chimneys.
    eFireplaceStore
    on November 3, 2014

    Tim
    from NJ asked:
    October 30, 2014
    This insert is vented with two venting liners. Which type of chimney cap/termination kit would I need?
    1 Answers
    The standard venting kit, which is the Empire DVVK-3-FV Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit - 25 Foot, will include the co-axial to co-linear cap and flashing. If you are already in possession of the liners, the Dura-Vent DirectVent Pro Co-Linear Chimney System Top Termination Kit and the Dura-Vent DirectVent Pro Vertical Aluminum High-Wind Vent Rain Cap - For Vent Pipes with a 4-Inch Inner Diameter could be used.
    eFireplaceStore
    on October 30, 2014

    Tim
    from NJ asked:
    October 30, 2014
    My fireplace is 29.5" tall and this insert is 21 3/8" tall. What would you recommend to fill this considerable gap?
    1 Answers
    The Empire Contemporary Black Steel Fireplace Insert Surround - For Medium Innsbrook Fireplace Inserts will add 6 inches to the height of the fireplace insert, but will still be slightly short of covering the entire opening. My best recommendation is to have a custom backer plate manufactured by a local metal shop, which can sit behind the flashing and take up the additional room.
    eFireplaceStore
    on October 30, 2014

    Tim
    from NJ asked:
    October 27, 2014
    How much does the unpacked, freestanding model of this insert weigh?
    1 Answers
    Per the manufacturer, this unit weighs 90 pounds when completely unpacked.
    eFireplaceStore
    on October 28, 2014

    Tom
    from MI asked:
    October 24, 2014
    I just fired up my insert. How long does it take for the smell, which isn't gas but a burning odor, to go away? Is this normal for new inserts?
    1 Answers
    During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, films or bonding agents. These bonding agents are not harmful but may produce annoying smoke and smells as they are burned off during initial operation of the appliance. This is a normal temporary occurrence. A window should be opened during the initial bake out period which can take up to 12 hours of burning the appliance.
    Chris C.
    on October 24, 2014

    Wick
    from Bowie, MD asked:
    October 18, 2014
    I have an existing fireplace with gas logs. What are the exact minimum dimensions (front and rear H X W X H) for this unit, including the surround?
    1 Answers
    In order to fit properly, this insert requires the following dimensions: 30 1/2 inch front width 19 inches of rear width 14 1/4 inches of depth 21 3/8 inches of height The 19 inch rear width must be met at the 14 1/4 inch of depth point or greater. With the surround installed, the unit can cover an opening of 43 inches in width by 28 5/8 inches in height.
    eFireplaceStore
    on October 20, 2014

    Matt
    from Milton, MA asked:
    July 23, 2013
    Do I need two vent kits for the Innsbrook Medium Direct Vent Gas Fireplace Insert - Natural Gas - DV-33IN-33LN, since there is an exhaust and intake vent? Will I also need a surround kit?
    1 Answers
    Only one vent kit is needed, as each includes 3" aluminum gas liner, part of which will be used for exhaust and the other for combustion air intake. Yes, a surround kit is required, such as the S336 Empire Contemporary Black Steel Fireplace Insert Surround shown in the picture on this page.
    Tyler M. - NFI Certified Specialist
    on July 23, 2013

    Andre
    from Milton, MS asked:
    July 21, 2013
    Does this unit come pre-assembled and easy to install by a licensed plumber? Also if I want to install a wood mantel surround is any minimum clearance required?
    1 Answers
    This unit does come assembled, minus the placement of the ceramic logs. A certified plumber should be able to install it relatively easily. A wood mantel can be installed, but the surround can be no closer than 11 inches to the opening of the unit and no closer than 8 inches to the opening on each side.
    Collin C. - NFI Master Hearth Professional
    on July 22, 2013

    Tom Thomson
    from Columbus, Ohio asked:
    December 29, 2012
    Is this item remote-ready? If not, what options do I need to purchase to make it so? I am interested only in the wall switch. That item states that it is for appliances that are remote-ready.
    1 Answers
    This insert is indeed configured to be used with a remote control or wall switch. No additional equipment must be purchased to use a wall switch in place of a remote. You will only need to run a pair of low voltage, 24 or 22 gauge wires from the unit to the wall switch. Because the unit generates its own electricity, the switch simply acts as a circuit breaker. It is recommended to place the switch as close to the unit as possible for best operation.
    Collin C. - NFI Master Hearth Professional
    on December 31, 2012

    Jimmie Felps
    from Colorado Springs, CO asked:
    December 13, 2012
    What is the difference between a "direct vent" and "vent-free" insert?
    1 Answers
    A direct vent insert, such as this Innsbrook model, is sealed from the room with a solid glass panel front and uses co-linear (side-by-side) aluminum liners that run up an existing masonry chimney. One liner is for exhaust and the other is for combustion air intake, as there is no interaction with the room air with direct vent models. Vent-free inserts have an open front with no venting, and the primary by-products produced by the combustion are carbon dioxide and water vapor. For more information, please see our Fireplace Insert Buying Guide.
    Tyler M. - Fireplace Specialist
    on December 14, 2012

    domingo russo
    from Huntington Valley, PA asked:
    November 13, 2012
    I'm thinking of buying the natural gas insert DV33IN33LN and the surround S336BL to fit in a fireplace that is 30 1/2" high x 36 wide x 22 1/2 deep. Will your insert fit? Also, I need to know the vent kit that I need. There is an 8x12 clay chimney. Will the surround S336BL cover the opening that is there?
    1 Answers
    Yes, this Medium Innsbrook insert will fit inside your fireplace, but the S336BL surround will not quite cover your opening. You can either use the Empire SH1BL Fireplace Insert Shroud behind the S336BL to completely cover it, or you can go with the larger insert option. The Large Innsbrook Direct Vent Gas Fireplace Insert will also fit in your fireplace, and the accompanying S356BL surround will completely cover your opening. In either case, you will need the Empire DVVK3FV Innsbrook Vertical Vent Kit for venting.
    Tyler M. - Fireplace Specialist
    on November 13, 2012

    aiden
    from Chicago, IL asked:
    October 16, 2012
    Do you sell parts specifically for a DV33IN33-1, part no. R7612?
    1 Answers
    This part is indeed available and can be shipped directly to you from Empire, the manufacturer.
    Tyler M. - Fireplace Specialist
    on October 17, 2012

    Tim
    from Colorado asked:
    October 15, 2012
    Can this unit operate safely without the blower during a power outage?
    1 Answers
    Yes, this insert has a millivolt ignition system that does not require electricity to operate.
    Tyler M. - Fireplace Specialist
    on October 16, 2012

    John Zaloga
    from USA asked:
    October 15, 2012
    Is there a screen available for the glass on this unit?
    1 Answers
    While many decorative louvers and surrounds are available for this unit, this model uses a ceramic glass viewing window which is naturally heat resistant and increases safety during operation of the insert.
    Collin C. - NFI Master Hearth Professional
    on October 15, 2012

    patrick hoyne
    from New York asked:
    September 28, 2012
    Which size diameter pipe venting is necessary for this insert, and which works best for venting: rigid pipe or DuraFlex pipe? Is venting pipe necessary, since I have a regular full-size chimney? Is this state (New York) regulated? What is the weight of this insert?
    1 Answers
    Empire only recommends the use of one of their co-linear (two adjacent pipes) tubing kits to properly vent this unit. The kits will consist of the 3" flexible aluminum tubing for the intake and exhaust, a termination kit and the required clamps. The venting kits will indeed be necessary for the unit to breathe and vent properly, as the exhaust and intake air must remain separate. The shipping weight of the insert is approximately 160 pounds.
    Collin C. - NFI Master Hearth Professional
    on September 28, 2012

    josomers
    from new york buffalo asked:
    September 3, 2012
    We have bought a vent free gas fireplace, and we need to know how to install it. Can you lead us to someone or instructions on how to do this?
    1 Answers
    If you are unsure of the installation of this gas insert, I would recommend consulting with a reputable local contractor or HVAC technician. Usually, either of these options will be good resources to install a unit such as this.
    Collin C. - NFI Master Hearth Professional
    on September 4, 2012

    Jill
    from Hampton, NH asked:
    July 13, 2012
    I have the above fireplace insert. It is summer but I haven't turned off the pilot light, I am afraid to turn it back on. I operate the unit on remote. My concern is that the fireplace fan will go off and on a pretty regular basis. is this normal? should I turn of the pilot or is it ok to keep it running? the fireplace never "turns on with flames" but the blower goes on and there is minimal heat that comes out. what do I do?
    1 Answers
    The pilot light on it's own, should not be enough of a heat source to activate the blower, in most circumstances. It is possible however, that most of the heat generated by the pilot is building up in the unit and tripping the thermal switch that controls the blower. How often does the blower cycle? Also, about how long do you estimate the pilot flame to be? The pilot light may be adjusted too high, which can exacerbate the issue.
    Collin C. - NFI Master Hearth Professional
    on July 13, 2012

    Tiffany Templeton
    from Denver, CO asked:
    February 20, 2012
    We are looking to buy the medium direct vent gas fireplace insert and are wondering if the price includes the vent kit and blower?
    1 Answers
    The price on this Innsbrook Medium Direct Vent Gas Insert does include a blower, but not the vent kit. You can see one example of a vent kit for this unit at the following link: Empire DVVK3FV Innsbrook Direct Vent Gas Fireplace Vertical Vent Kit - 25 Foot
    Tyler M. - Fireplace Specialist
    on February 21, 2012

    Joanne Widner
    from Miami, Oklahoma asked:
    December 25, 2011
    We really like the Innsbrook Med. Direct Vent Gas Insert but our problem is that it makes the room too hot. Is there any way we can turn down the heat and still have the flames going. Is there a thermostat control on this unit ? Will the blower speed control lower the heat?
    1 Answers
    There is no real way to reduce the heat output of this unit while maintaining large, attractive flames. However, it can indeed be controlled thermostatically. We have a few different options. Please follow the below links to view two of these. Basic Reed Switch Operation Wireless Digital Unit The blower will actually work to more efficiently distribute the heat of the fireplace. Which is the opposite of the effect which you desire.
    Kevin E. - Fireplace Specialist
    on December 26, 2011

    Mike
    from Connecticut asked:
    December 5, 2011
    I'm in the market for a direct vent insert to place in an existing masonry fireplace. The dimensions for this unit appear to be well within clearance. Can this be set up to operate during a power outage... and if so what is the easiest means of doing so? with battery remote? without remote? can the blower operate from modestly sized UPS?
    1 Answers
    This insert uses a millivolt pilot system that does not require electricity for operation. However, the blower does require an outlet for its cord to be plugged in to work. You can add an optional remote control for this insert, but it is not required. Please see the "Accessories" tab on this page for remotes and other options.
    Tyler M. - Fireplace Specialist
    on December 6, 2011

    Greg
    from Williamston NC asked:
    November 30, 2011
    I am in the market for a replacement fireplace insert. I have switched from propane to natural gas. My fireplace is a conventional masonry fireplace and I had a ventless propane insert. I would like to upgrade to a vented insert with a glass front. I want a variable speed fan and remote control. My fireplace is 36" wide 30" High , 22' deep at the bottom and 14" deep at the top. I want the unit with the venting chimney flexible vent piping , chimney cap and remote.
    1 Answers
    Per your dimensions, this Medium Innsbrook would work just fine. You may check out our Large Innsbrook, as well. It appears you'll have plenty of room for this unit. You'll just want to confirm that your rear width measures at least 22". Please follow the below link. nnsbrook Large Direct Vent Gas Fireplace Insert - Natural Gas Each of these includes a heat circulating blower. You may find remote and venting options by clicking the Accessories tab on either item page.
    Kevin E. - Fireplace Specialist
    on November 30, 2011

    Jeff Nelson
    from stockton, Ca asked:
    November 3, 2011
    What additional products would I need to install in order to get it up and running in my traditional wood fireplace? Does it come with do it yourself installation instructions? I,m guessing that the vent free version of this unit is easier to install but, how safe is it?
    1 Answers
    These units are relatively easy to install. You'll simply need to provide a fuel supply to the box and run a venting system. Since you have a wood burning fireplace, the venting run will be as easy as dropping a flex liner down your existing chimney. You are correct - vent free units do eliminate the need to install venting and they are perfectly safe. However, the state of California prohibits the installation of these units.
    Kevin E.
    on November 4, 2011

    Deane
    October 17, 2011
    I have your DV33IN33LN Direct Vent Gas Insert and love it. However, this year after lighting the pilot, my remote does nothing. I replaced batteries in both the remote and the remote box on the insert. The remote does everything it's supposed to do, but the box (red light will light up, but I can't shut off the fireplace (when the switch is in the remote position) or turn it on, etc. If the fireplace is on in the remote position, it is just on. What can I do to troubleshoot this?
    2 Answers
    apologize for the trouble you are having with your remote receiver. Since the unit appears to be receiving the signal generated by the remote, the first thing I would do is to double check that there is not a bad connection between the receiver and the fireplace valve. Verify that both wires are attached securely to the receiver, then trace the wiring to the gas valve and verify there are not breaks in the wiring. If the attachment appears to be intact, verify with a volt meter that the receiver is putting out the 6V signal that is needed to operate the gas valve. You will need to operate the remote, then simultaneously check the voltage at the back of the receiver. If this does not rectify the problem, please let me know.
    Customer Service
    on October 17, 2011
    Deane I don't know how old this post is, but the answer might be simple. Follow the instructions with the remote to change the mode on the transmitter to "smart" thermostat, and make sure the set temp that shows on the remote in that mode is higher than room temp. If it's not, the remote thinks its too hot in the room and it wont turn the flames on, and the blower won't come on either because it's too cold in the room. While it seems like the unit is ignoring the remote receiver, it is actually working correctly by not turning the unit on until it is colder than the set temp. In my case, the remote was set to 40 degrees, so it would never have come on. It took 5 minutes to fix, and works perfectly now.
    Vin C
    on December 20, 2016
    from Sayville NY

    Customer Reviews
    4.3
    3 Reviews
    5
    33% (1)
    4
    67% (2)
    3
    0% (0)
    2
    0% (0)
    1
    0% (0)
    67% Recommend this product (2 of 3 responses)
    By Tony from Wisconsin on October 24, 2013
    I would recommend this item to a friend.
    Excellent Insert for the Price
    Fit very well into my unused fireplace. Provides a comforting heat for my cold blooded family members. The Empire Battery-Operated Remote with Thermostat Control(FRBTSC) does a good job of regulating the heat in the room. This store - Outstanding customer service. They provided quick personal responses to all my emails. Shipping took only a few days. Overall, I felt like a valued customer! Thanks
    ProsCan customize to suit your needs. Several surround, thermostat and remote options available. Comes with a variable speed blower.
    ConsA surround must be purchased for installation.
    By Frank Chacon from Craig, Colorado on October 26, 2012
    I would recommend this item to a friend.
    Innsbrook Large Direct Vent Gas Fireplace Insert - Natural Gas
    I bought the Innsbrook Large a year ago and I am ready to buy another.
    ProsBTU 33,000 and the looks
    ConsNeeds stronger blower.
    By Dicklex from on February 4, 2011
    Review for
    Pros: Unit was recieved with all components and after installation, functoned quite well. Structure is built strong and fitted up with fireplace exactly. Price was reasonable. Sales/Service was very good. Cons: Hookup of Skytech remote receiver was problematic - instructional wiring diagrams did not matchup. Had to "experiemnt" for correct wiring connections. Had the wiring problem not happened, would have rated this product a full "5".
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