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    Duluth Forge Ventless Gas Logs

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    Duluth Forge Ventless Gas Logs Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    5 Questions & 5 Answers
    Claire W.
    from South Carolina asked:
    January 1, 2020
    My current log set has a wall switch. When I purchase a new one, can any ventless log set be attached to that wall switch? Also, my connection point is on the left side of the firebox. What if I purchase a set with a right-side connection?

    1 Answer
    Not all ventless gas log sets allow for the installation of a wall switch, but most do. Our log sets usually connect on the right side, but you should be able to route a flexible gas connector around the burner assembly to this side.
    Submitted by: Tyler M. - NFI Master Hearth Professional on January 2, 2020

    Nick P.
    from Picabo, ID asked:
    November 11, 2019
    Do you have a 15-inch gas log set?
    1 Answer
    No, we apologize, but we do not have log sets that small.
    Submitted by: Owen O. on November 11, 2019

    Nick P.
    from Picabo, ID asked:
    November 10, 2019
    Do you have a 12-inch ventless gas log set?
    1 Answer
    Unfortunately, we do not carry a 12" ventless gas log set. 
    Submitted by: Brennan W. on November 11, 2019

    from Atlanta, GA asked:
    November 6, 2019
    "Minimum Firebox Size Required: 20€ H x 29€ W in front (22€ W at rear) x 13€ D." Is this the inside measurement of firebox?
    1 Answer
    Yes, the dimensions shown are indicating what you must have inside the firebox for this log set to properly fit.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 6, 2019

    from Tennessee asked:
    June 8, 2019
    Does the remotes have to be in direct line sight of the sensor? Or could it be behind another object?
    1 Answer
    Please note that most remote control systems used with gas log sets are RF or radio frequency, meaning that a direct line of sight between the handheld remote and receiver isn't necessary. 
    Submitted by: Will M. on June 10, 2019

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