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    Duluth Forge

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    Duluth Forge Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    4 Questions & 4 Answers
    Paul W.
    November 5, 2019
    I want to purchase a remote control for my gas fireplace. How would I get someone to install it?


    1 Answer
    We recommend using this link to find a local technician. 
    Submitted by: Will M. on November 6, 2019

    George K.
    October 24, 2019
    I need the part nd0310a-400-p-pu2. Do you have it?
    1 Answer
    We apologize, but we do not have access to this replacement part.
    Submitted by: Will M. on October 24, 2019

    Shawn L
    from Carlisle, PA asked:
    October 7, 2019
    What size screw do I need for the hood on a model FDFf300R?
    1 Answer
    Additional screws are not required to attach the hood. You will remove the screws holding on the top of the firebox, lift the top, insert the hood, then refasten the top using the original screws. See page 13 of the installation manual for details.
    Submitted by: Cortney O. on October 9, 2019

    Jim T.
    from Wesley Chapel, FL asked:
    September 24, 2019

    Will PFS Model -LP light using a 20-gallon propane cylinder?


    1 Answer
    The Napoleon Patioflame Firepit can be hooked up to a 20-pound propane tank.
    Submitted by: Kathy O. on September 24, 2019

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