eFireplaceStore.com is hosted by Yahoo! Store. Yahoo!
hosts the store pages, ordering system, and the order data. Yahoo! automatically
collects order information but may only use this information in the aggregate.
If you accessed this store through Yahoo! Shopping, Yahoo! also automatically
collects information about your shopping experience. Please see the Yahoo!
We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact
information such as name, address, e-mail address, telephone number, and credit
card financial information needed to process and bill an order. We take numerous
precautions to protect customer information and the sensitive information that
is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.
We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.
eFireplaceStore.com is hosted by Yahoo! Store on its
secure servers and our orders are processed using their shopping cart. Our
checkout process uses industry standard SSL (Secure Socket Layer) technology to
encrypt and scramble all personal information including your name, address, and
credit card information so that it may not be read by others as it travels over
the Internet. Secure Socket Layer encryption is employed during checkout when
the URL in browsers, such as Microsoft Internet Explorer and Netscape Navigator,
changes from "http" to "https". The "s" indicates
that you are in a secure area. Your browser may also show a pop-up window when
you are here.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill To" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. We will contact you if we experience such difficulties and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.