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    Real Fyre Gas Logs

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    Real Fyre Gas Logs Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    3 Questions & 3 Answers
    Faye C
    from Warren, OH asked:
    January 26, 2022
    Do your ventless logs put off a bad smell?
    1 Answer
    Most ventless gas appliances do emit an odor that is detectable to most people.  This is a subjective issue but it is likely you will smell our ventless gas logs, yes.
    Submitted by: Tyler M. - NFI Master Hearth Professional on January 26, 2022

    Dannie A
    from Warren, OH asked:
    November 1, 2021
    Do any of the gas logs use the radiant effect?
    1 Answer
    Nearly all gas log sets provide heat via radiation, though some fireboxes may have a blower that can also add some convective heat.
    Submitted by: Devon P. on November 2, 2021

    Michaele
    from Roseville, MN asked:
    October 6, 2017
    Can or should you clean your logs?
    1 Answer
    You should clean your logs at least once a year and the exact instructions for this will be described in the product literature originally included with your log set. As this information may have been misplaced and the specific instructions will differ depending on the exact specifications for your log set, I recommend locating the metal data plate attached to the log set that should have been tucked underneath the gas log burner during installation. With the make and model number, you should be able to obtain the installation manual via an online search or by contacting the manufacturer.
    Submitted by: Will M. on October 9, 2017

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