Acumen

Customer Q&A with Product Specialists

Dwayne R. from Maine asked:
What is the equivalent replacement for an Acumen RX05 remote unit ( transmitter and receiver)?
What is the equivalent replacement for an Acumen RX05 remote unit ( transmitter and receiver)?
This can serve as a replacement, assuming you only need a basic on/off remote control.
Answered by: Cody S. on Nov 14, 2023

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Ray from Wilmette, Illlinois asked:
What is the difference between the RCK-K and the RCK-KW?
What is the difference between the RCK-K and the RCK-KW?
The RCK-K has approximately 18" long wires and the RCK-KW has 9' long wires.
Answered by: Devon P.

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Beth from Nevada asked:
Acumen 00-002122-00 receiver box flashes red light, though it is working. What does this mean?
Acumen 00-002122-00 receiver box flashes red light, though it is working. What does this mean?
The receiver could be indicating a low battery; please replace the batteries in the receiver and see if this resolves the issue.
Answered by: Tyler M. - NFI Master Hearth Professional

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