I've used this product for two years now, and its done very well. Its way better than wadding up lots of paper to start a fire. All of the pieces are well made, but when the product arrived it was missing the rod for some odd reason. The company sent it to me promptly, so there was no issue there. I recommend lamp oil since that works well for me. I also recommend that you light the ashes with the stone to start the fire easily and consistently. The stone and oil work really well with the ashes.