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Customer Q&A with Product Specialists

Mike G. from Netarts OR asked:
How do you replace the pet screen on the vent on a Monessen gas fireplace?
How do you replace the pet screen on the vent on a Monessen gas fireplace?
The screen should be attached to the outer frame using some type of bendable tabs to secure it. You will need to open those tabs up and remove the existing screen and replace it with the correct manufacturer-specific screen.
Answered by: Aaron D.

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Stephen S. from Port Republic, MD 20676 asked:
How many continuous hours per day can a vent free propane fireplace run,? Is there a limit as to how many hours the fireplace can run per day if it is periodically shut off?
How many continuous hours per day can a vent free propane fireplace run,? Is there a limit as to how many hours the fireplace can run per day if it is periodically shut off?
It is recommended to use only 4 hours at a time.
Answered by: Owen O.

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Scott M. from Ashtabula Ohio 44004 asked:
Can the fireplace (gas) be put on top of the existing carpeted floor or should another material be installed prior to installing?
Can the fireplace (gas) be put on top of the existing carpeted floor or should another material be installed prior to installing?
A solid level surface measuring the full width and depth of the fireplace must be provided, but no fireplace may be installed directly on the carpet.
Answered by: Will M.

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Kim from Slc asked:
When you use a Monessen ventless fireplace, do you have to crack a window open a bit for proper ventilation? Is there is a online calculation program to figure the best volume/cubic space needed to effectively run the fireplace?
When you use a Monessen ventless fireplace, do you have to crack a window open a bit for proper ventilation? Is there is a online calculation program to figure the best volume/cubic space needed to effectively run the fireplace?
Any vent-free gas appliance cannot exceed a certain BTU rating based on the size of the room in which it is installed. The formula for calculating the maximum BTU allowed is as follows: Room Width x Room Length x Ceiling Height x 20. Opening a window is not required, nor does it override the previous formula's results.
Answered by: Tyler M. - NFI Master Hearth Professional

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About Monessen Fireplaces

If you've never used a Monessen fireplace, your first experience with one will be surprising. With 20 years experience in the hearth and heating industry, Monessen has taken all of the guesswork out of home heating solutions, and Monessen excels at energy efficient and green technology.

Whatever your fireplace needs, the staff of fireplace experts at eFireplaceStore.com will help pair you with the right Monessen product for you at the lowest price online. In addition to rock bottom pricing on Monessen fireplaces, all orders over $99 receive free shipping as well!
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