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    Stoves Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    26 Questions & 26 Answers
    James W
    from Fairveiw Hgts, IL 62208 asked:
    May 30, 2023
    Who can put in my wood fireplace?
    1 Answer
    Your local NFI certified installer would be the best person to contact for installation. You can find your local installer by visiting
    Submitted by: Aaron D. on May 30, 2023

    Greg N.
    from Vandalia, MI asked:
    May 4, 2022
    Can you burn wood inside of a coal-burning stove? if not what is the reason?
    1 Answer
    It depends on the coal stove. Some are designed to burn wood or coal and will have a lever to divert the intake air. The biggest difference is from where the intake air feeds the fire. for optimal combustion. Feeding wood into a coal-only stove can cause incomplete burns that can rapidly make creosote in the chimney and cause a chimney fire.
    Submitted by: Cody S. on May 4, 2022

    Ann N
    from Lancaster, OH asked:
    February 11, 2022
    Can I convert a wood burning wood stove into an electric heat out put wood stove?
    1 Answer
    There are currently no means of converting a freestanding stove into an electric heater. 
    Submitted by: Devon P. on February 11, 2022

    Sandy D
    from Lodi asked:
    November 25, 2021
    Where can I find wood stove guidelines?
    1 Answer
    Our Stove Guides and articles can be found here. Please feel free to contact us with specific questions as well.
    Submitted by: Jason W. on November 26, 2021

    from Alvin, TX asked:
    January 21, 2021
    Will a blower for a wood-burning stove (brand x) work for another brand of stove (brand y)? Are they somewhat interchangeable or will I need a specific blower (same brand as the stove)?
    1 Answer
    Blowers, because of how they mount and their positioning for maximum heat circulation, are not interchangeable but are model specific. 
    Submitted by: Brennan W. on January 21, 2021

    Frank S
    from Louisville, KY asked:
    July 7, 2020
    Do you sell a wood stove glass cleaner?
    1 Answer
    Yes. Please follow this link
    Submitted by: Will M. on July 7, 2020

    from 18504 asked:
    March 16, 2020
    Can regular 2x4 be used to build a frame for a wood-burning fireplace, or is certain treatment advised/required? Also what kind of insulation is the best for sides of the firebox?
    1 Answer
    These questions are model-specific as some models allow 2x4 framing members, others require steel studs. For each model on our site, we have the installation instructions available for download on the item page.
    Submitted by: Tyler M. - NFI Master Hearth Professional on March 17, 2020

    Norman W
    from Hamilton, NY asked:
    February 16, 2020
    What is the highest efficiency LP gas direct vent cast iron stove?
    1 Answer
    Our Empire Heritage series direct vent gas stove is our highest-efficiency option for a cast iron model.
    Submitted by: Tyler M. - NFI Master Hearth Professional on February 17, 2020

    from Holladay, TN asked:
    November 29, 2019
    Do all coal-burning stoves (Ashley, Wonderwood, etc.) only have the door on the right side as you're facing the stove or do they make them with the door on the left also? 
    1 Answer
    Various models have doors in different positions.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 29, 2019

    from North Carolina asked:
    October 19, 2019
    What are the pros/cons of front loading versus side loading stoves?
    1 Answer
    Most modern stoves, including the models we carry, are front-loading, as most customers today prefer the viewable firebox and the loading convenience. 
    Submitted by: Cortney O. on October 21, 2019

    from Jackson, MO asked:
    October 17, 2019

    My existing wood-burning stove has a large cover that opens to allow top-loading, but lately smoke has been escaping from the lid edges. How can I seal the lid?

    1 Answer
    Normally, the lid of top-loading wood stoves will have a gasket rope to provide a tight seal when the lid is closed. The size and shape of the gasket rope will differ depending on the model number of the stove, so we recommend contacting the stove manufacturer with the model number of your stove for clarity. 
    Submitted by: Will M. on October 17, 2019

    from Oglethroupe, GA asked:
    September 23, 2019
    Do you sell wood burning stoves with rear flue?
    1 Answer
    Due to the newer EPA regulations, wood stoves today usually do not have rear venting.
    Submitted by: Owen O. on September 24, 2019

    from Oxford, NC asked:
    September 15, 2019
    Can a wood stove be converted to use propane?
    1 Answer
    No wood stove may be converted for use with gas. 
    Submitted by: Will M. on September 17, 2019

    Frank L.
    from Midlothian, TX asked:
    August 29, 2019
    Can I burn bamboo in a wood stove?
    1 Answer

    Bambooburns hot, but very quickly, so you need more of it to produce thesame heat as hardwoods. It's not recommended to burn bamboo in afireplace inside a home because there can be a lot of trapped air inbamboo. You will want to check with your local building inspector tomake sure that burning bamboo is allowed in your area.

    Submitted by: Kathy O. on August 30, 2019

    Alan H
    from Linden, CA asked:
    August 7, 2019

    Do you offer a wood stove with both front and side loading doors?

    1 Answer
    I am sorry, but we do not offer a stove like that.
    Submitted by: Tyler M. - NFI Master Hearth Professional on August 7, 2019

    from washington DC asked:
    January 16, 2018
    im looking for a wood stove that has the flue discharging from the rear, I'm dealing with and existing masonry chimney/flue with the top of the 6" flue is 26" off the hearth. Do you have any products that will work for this? What about the barrel stove, could the flue be installed out the rear?
    1 Answer
    We do not have a true rear vent wood burning stove, and the barrel stoves are also top vented to draw properly. The Buck Stove Model 18 is pretty close on that height when you include the 9" pedestal, it would be 26 3/4" so a little bit beyond what you need.
    Submitted by: on January 16, 2018

    from Seattle,WA asked:
    October 19, 2017
    I bought a cord of Madrone wood for a family in need after researching firewood showed it to be one of the best. Their reaction was saying a relative had the glass in their stove "blown out" from burning Madrone. Their wood stove has an Lopi Endeavor label. I can't find any cautions online about burning Madrone wood. Do you know of any cautions about burning Madrone wood for home heating (maybe, specific to Endeavor)? Thank you for any reply.
    1 Answer
    I have not heard of any issues with burning Madrone, in fact, I've always heard the opposite. While we are not a Lopi dealer, I pulled a manual on the stove and was unable to find any warning regarding the burning of Madrone wood. It could very well be that the stove was overloaded, as Madrone burns quite hot.
    Submitted by: Brennan W. on October 20, 2017

    from Verona, KY asked:
    July 13, 2017
    Can you explain the freight shipment process?
    1 Answer
    Both the weight and physical dimensions of prefabricated fireplaces and stoves necessitate shipment via a freight carrier. This will usually be a regional carrier that utilizes 48 or 53 foot tractor trailers, often equipped with electric or hydraulic lift gates. The process between a freight carrier and small parcel carrier is different and it is up to the end user to ensure the freight is received properly. Once an order is processed by our warehouse, the shipment will be palletized and picked up by the appropriate freight carrier. It will then be trucked to the local hub and directed to the distribution hub for your area. While we try to avoid freight hand offs from one carrier to another, long distance shipments sometimes necessitate this. Once the shipment has arrived at your local destination terminal, a representative from the scheduling department with the carrier will contact you via phone to set up a delivery day and time that works best for you. Someone will need to be available to meet the carrier and receive the freight at that time. At the time of delivery, it is important to inspect your shipment for any damage and make note of the damage on the freight bill of lading before signing off. While we regret that damage does sometimes occur, our warranty representatives will be happy to correct the problem promptly.
    Submitted by: eFireplaceStore on July 13, 2017

    Hal Mapes
    from Rock Island, Texas asked:
    November 19, 2016
    I am looking for a gas assisted wood burning stove/fire place. I want to load the wood, flip a switch to light the gas assist, and once the wood is burning, turn the gas assist off - or use auto shutoff (if available). Is there anything out there that will achieve this?
    1 Answer
    The closest thing we offer to meet your request is a prefabricated wood burning fireplace fitted with a gas log lighter. The lighter is essentially a length of pipe with perforations that must be lit manually with a lighter or match after the gas valve is opened. We have received several requests for an automatic style of log lighter with its own ignition system, but I have not come across a company that has gotten past the development stages. The issue is that the amount of wood ash generated would either foul or suffocate the ignitor, necessitating frequent service or replacement.
    Submitted by: eFireplaceStore on November 21, 2016

    from Cedar Rapids, IA asked:
    January 26, 2015
    Can I vent a wood burning stove through my wall or do I have to go through the roof?
    1 Answer
    A wood stove can indeed be vented through a wall, but a tee must be utilized on the outside of that wall and the chimney must run vertically from there above the roof line a minimum of three feet. More height may be needed depending on the location of the pipe in relation to your roof peak and the pitch of the roof. For a full quote, please fill out our Chimney Pipe Design & Quote Form.
    Submitted by: Tyler M. on January 26, 2015

    from Cartersville, GA asked:
    October 7, 2014
    Can a wood stove be vented out of an existing fireplace?
    1 Answer
    It can indeed. Single wall stovepipe can be vented into the fireplace opening and then converted to a liner adapter and a flexible liner the rest of the way up the chimney. The liner adapter can be hidden from view behind the lintel of the fireplace opening.
    Submitted by: eFireplaceStore on October 7, 2014

    from Erie,PA asked:
    September 19, 2014
    How do I know if my chimney is lined or ready to take on a wood stove?
    1 Answer
    It is best to contact a local chimney sweep or NFI certified technician to perform an evaluation of the chimney. They will be able to determine the condition of the clay liner or if the chimney has been relined. They will also be able to advise on any further work that may need to be performed prior to installing a stove.
    Submitted by: eFireplaceStore on September 19, 2014

    from Gloversville, NY asked:
    July 30, 2014
    How do wood stoves heat compared to gas stoves? Is the heat from a gas stove comparable?
    1 Answer
    Wood stoves generate comparable output to a gas stove while on a low to mid burn setting, depending on the size of the stove. However, on a high burn setting, wood stoves can produce 60k to 100k BTUs, far surpassing the capability of a gas stove. The clean burn technology used in modern wood stoves generates a very intense fire, outpacing the gas stoves in heat output. Some of our larger wood stoves are capable of heating 3,000 square feet, when centrally located and used with an air circulation system of some kind.
    Submitted by: eFireplaceStore on July 30, 2014

    from ME asked:
    March 31, 2014
    When passing through a floor into a loft in a log cabin how many inches below the ceiling should be the insulated pipe?
    1 Answer
    The insulated Class A chimney should start inside the ceiling support box that will be needed to go through the ceiling. If you are using single wall stovepipe on the ground floor, 18 inches of clearance should be maintained between the pipe wall to the ceiling. The clearance can be reduced to 6 inches for double walled stovepipe.
    Submitted by: Collin C. - NFI Master Hearth Professional on April 1, 2014

    from Las Cruces, NM asked:
    March 24, 2013
    How can I identify my Heritage wood stove?
    1 Answer
    Most stoves will have a build plate affixed to the rear of the unit, which should contain a model number and serial number for reference.
    Submitted by: Collin C. - NFI Master Hearth Professional on March 25, 2013

    Charlene Brieden
    from Carbondale, PA asked:
    December 16, 2012
    I need something to put in front of my wood burner that will protect my carpet.
    1 Answer
    We have plenty of options for you. Please see our full selection here: Hearth Boards and Stove Boards
    Submitted by: Tyler M. - Fireplace Specialist on December 17, 2012

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