20 Questions &
from washington DC asked:
January 16, 2018
im looking for a wood stove that has the flue discharging from the rear, I'm dealing with and existing masonry chimney/flue with the top of the 6"
flue is 26" off the hearth. Do you have any products that will work for this? What about the barrel stove, could the flue be installed out the rear?
We do not have a true rear vent wood burning stove, and the barrel stoves are also top vented to draw properly. The Buck Stove Model 18 is pretty close on that height when you include the 9" pedestal, it would be 26 3/4" so a little bit beyond what you need.
on January 16, 2018
from Seattle,WA asked:
October 19, 2017
I bought a cord of Madrone wood for a family in need after researching firewood showed it to be one of the best. Their reaction was saying a relative had the glass in their stove "blown out" from burning Madrone. Their wood stove has an Lopi Endeavor label. I can't find any cautions online about burning Madrone wood. Do you know of any cautions about burning Madrone wood for home heating (maybe, specific to Endeavor)? Thank you for any reply.
I have not heard of any issues with burning Madrone, in fact, I've always heard the opposite. While we are not a Lopi dealer, I pulled a manual on the stove and was unable to find any warning regarding the burning of Madrone wood. It could very well be that the stove was overloaded, as Madrone burns quite hot.
on October 20, 2017
from Verona, KY asked:
July 13, 2017
Can you explain the freight shipment process?
Both the weight and physical dimensions of prefabricated fireplaces and stoves necessitate shipment via a freight carrier. This will usually be a regional carrier that utilizes 48 or 53 foot tractor trailers, often equipped with electric or hydraulic lift gates. The process between a freight carrier and small parcel carrier is different and it is up to the end user to ensure the freight is received properly. Once an order is processed by our warehouse, the shipment will be palletized and picked up by the appropriate freight carrier. It will then be trucked to the local hub and directed to the distribution hub for your area. While we try to avoid freight hand offs from one carrier to another, long distance shipments sometimes necessitate this. Once the shipment has arrived at your local destination terminal, a representative from the scheduling department with the carrier will contact you via phone to set up a delivery day and time that works best for you. Someone will need to be available to meet the carrier and receive the freight at that time. At the time of delivery, it is important to inspect your shipment for any damage and make note of the damage on the freight bill of lading before signing off. While we regret that damage does sometimes occur, our warranty representatives will be happy to correct the problem promptly.
on July 13, 2017
from NH asked:
April 24, 2017
Do you carry Wittus stoves?
from Cleveand, OH asked:
March 31, 2017
Do you have a two-sided wood stove?
We do not carry a two-sided wood stove.
on March 31, 2017
from Atlanta, GA asked:
December 30, 2016
I'm looking for 8" black pipe for a wood stove, and class A pipes to vent it outside. Do you carry these parts?
We do. you can find the stove pipe
and the Chimney
on December 30, 2016
from Fort Worth ,Tx asked:
December 23, 2016
I have a stove and am in need of exhaust system.
I will be happy to put a quote together for you. If you could, please follow the link below to provide information for a full vent run:
Chimney Quote Form
on December 23, 2016
from Dallas, TX asked:
December 19, 2016
My fireplace pellet stove need to be replaced. Do they still make them?
Our selection of pellet stoves may be found here.
on December 20, 2016
from Tennessee asked:
December 5, 2016
I am looking for an efficient wood burning stove insert.
If you are looking for a wood burning insert that is safe to install inside an existing wood burning fireplace with compatible dimensions, please view our selection of Wood Burning Fireplace Insert
and please select "tax credit eligible" from the filters on the left-hand side of this category to view our most efficient offerings. If you need further assistance with this, you may contact me (Will M.) at 1-800-203-1642 ext. 404.
on December 6, 2016
from Rock Island, Texas asked:
November 19, 2016
I am looking for a gas assisted wood burning stove/fire place. I want to load the wood, flip a switch to light the gas assist, and once the wood is burning, turn the gas assist off - or use auto shutoff (if available). Is there anything out there that will achieve this?
The closest thing we offer to meet your request is a prefabricated wood burning fireplace fitted with a gas log lighter. The lighter is essentially a length of pipe with perforations that must be lit manually with a lighter or match after the gas valve is opened. We have received several requests for an automatic style of log lighter with its own ignition system, but I have not come across a company that has gotten past the development stages. The issue is that the amount of wood ash generated would either foul or suffocate the ignitor, necessitating frequent service or replacement.
on November 21, 2016
from LA asked:
August 29, 2016
I am looking for a wood burning stove with a glass door that will cover an area of 300 to 500 sq. ft.
All of the stoves we offer will more than adequately heat the space, but a smaller stove like the Drolet Pyropak Extra Small Wood Burning Stove - DB03180
would be better suited for smaller spaces. The challenge may be the lack of available oxygen in this space, especially if there are no adjoining rooms that will provide the necessary makeup air. I would highly recommend installing the optional outside air kit.
on August 30, 2016
from Cedaredge, CO asked:
June 12, 2016
We are thinking about moving our smaller woodstove (that is in our large house)to the smaller house, and the larger stove (that's in the small house) to the larger house, but their pipes are different sizes. The large stove has the standard (I think) 8" pipe and the small stove has the 6" inch pipe both have the triple wall box that goes through the roof/attic. Can we change the stoves and modify their pipes some way without replacing everything? In other words are their conversion kits to go from 6-8" and visa versa?
If these are modern, high-efficiency wood stoves, this would not be recommended as both will be particularly sensitive to draft issues. In any case, increasing the diameter from 6" to 8" will slow the flow of flue gases as they exit the chimney system and lead to a slow starting fire and creosote buildup in the chimney system. Reducing the diameter from 8" to 6" will lead to spillage and could lead to overheating the stove. This will be dangerous because carbon monoxide from incomplete combustion will leak into your home due to the flue gas restriction in flow and the stove not being designed to use a smaller diameter chimney.
from Niota, IL asked:
October 18, 2015
I have a wood burning stove with an 8" collar and I need to install 8" pipe. I have a flat ceiling/attic with a 4/12 roof pitch and the install is directly through the peak. Can you please send me a parts list so I can make sure I get everything in the first order?
Please answer the questions asked on our Chimney Pipe Design and Quote Form
and you will receive a comprehensive list of components required for installation.
on October 19, 2015
from Cedar Rapids, IA asked:
January 26, 2015
Can I vent a wood burning stove through my wall or do I have to go through the roof?
A wood stove can indeed be vented through a wall, but a tee must be utilized on the outside of that wall and the chimney must run vertically from there above the roof line a minimum of three feet. More height may be needed depending on the location of the pipe in relation to your roof peak and the pitch of the roof. For a full quote, please fill out our Chimney Pipe Design & Quote Form
on January 26, 2015
from Cartersville, GA asked:
October 7, 2014
Can a wood stove be vented out of an existing fireplace?
It can indeed. Single wall stovepipe can be vented into the fireplace opening and then converted to a liner adapter and a flexible liner the rest of the way up the chimney. The liner adapter can be hidden from view behind the lintel of the fireplace opening.
on October 7, 2014
from Erie,PA asked:
September 19, 2014
How do I know if my chimney is lined or ready to take on a wood stove?
It is best to contact a local chimney sweep or NFI certified technician to perform an evaluation of the chimney. They will be able to determine the condition of the clay liner or if the chimney has been relined. They will also be able to advise on any further work that may need to be performed prior to installing a stove.
on September 19, 2014
from Gloversville, NY asked:
July 30, 2014
How do wood stoves heat compared to gas stoves? Is the heat from a gas stove comparable?
Wood stoves generate comparable output to a gas stove while on a low to mid burn setting, depending on the size of the stove. However, on a high burn setting, wood stoves can produce 60k to 100k BTUs, far surpassing the capability of a gas stove. The clean burn technology used in modern wood stoves generates a very intense fire, outpacing the gas stoves in heat output. Some of our larger wood stoves are capable of heating 3,000 square feet, when centrally located and used with an air circulation system of some kind.
on July 30, 2014
from ME asked:
March 31, 2014
When passing through a floor into a loft in a log cabin how many inches below the ceiling should be the insulated pipe?
The insulated Class A chimney should start inside the ceiling support box that will be needed to go through the ceiling. If you are using single wall stovepipe on the ground floor, 18 inches of clearance should be maintained between the pipe wall to the ceiling. The clearance can be reduced to 6 inches for double walled stovepipe.
Collin C. - NFI Master Hearth Professional
on April 1, 2014
from Las Cruces, NM asked:
March 24, 2013
How can I identify my Heritage wood stove?
Most stoves will have a build plate affixed to the rear of the unit, which should contain a model number and serial number for reference.
Collin C. - NFI Master Hearth Professional
on March 25, 2013
from Carbondale, PA asked:
December 16, 2012
I need something to put in front of my wood burner that will protect my carpet.
We have plenty of options for you. Please see our full selection here: Hearth Boards and Stove Boards
Tyler M. - Fireplace Specialist
on December 17, 2012