17 Questions &
from Cleveland, OH asked:
March 4, 2019
I have an existing Empire vent free gas heater. The unit is about 20 years old and the pilot light is going out nearly daily. Is this something that can be easily fixed or because of the age of the unit should I just replace it?? Thank you.
That's something that generally can be fixed pretty easily. Your thermocouple is likely not recognizing the pilot flame. You will want to clean the thermocouple with a piece of emery cloth or high grit (1000) sandpaper. This should resolve the issue.
on March 5, 2019
from Chardon,OH asked:
February 2, 2018
Can this heater be used in a garage?
Installation in a garage is possible provided it complies with you local laws.
on February 2, 2018
from Mora, NM asked:
January 30, 2018
Do you have a blower for your 10000 BTU Empire ventless Blue Flame Propane Heater?
on January 30, 2018
from Santa Fe, NM asked:
December 31, 2017
currently have empire RH35 up vent natural gas room heater - need to replace it - live in high altitude - what are your recommendations
We still offer the RH35
heater, if you like that model. The only options I would not recommend are ventless systems as they will not function at elevations above 4500'.
on January 2, 2018
from Pittsburgh, PA asked:
December 23, 2017
I bought a vent free 18,000 BTU wall heater from home depot and after 3 weeks, I had grey blinds and grey/black walls. Why would there be any sooting? It's a natural gas, vent-free heater in a 4 season room!
Sooting can occur when there is incomplete combustion. You can try checking the gas pressure to the unit or if there is enough fresh air for combustion.
on December 26, 2017
from long branch,n.j. asked:
December 16, 2017
can you vent into a full size attic that is well vented?
No all vented units must be vented to the outside.
on December 18, 2017
from Fairveiw Lakes UT asked:
December 11, 2017
Is there a compatible thermostat for the DV-215-SGLP? This will be in a mountain cabin with no electricity.
on December 11, 2017
from South Fork, CO asked:
December 5, 2017
Which ventless heaters do you recommend for high altitude (above 7000 feet )
None of the Vent free products function properly above the 4000 Ft ASL line
on December 5, 2017
from NH asked:
November 11, 2017
Does the Empire dv35 heater come with a vent kit?
Absolutely, it does come with it. The DV35 includes a standard vent kit for venting through an outside wall.
on November 13, 2017
from Vadito, NM asked:
November 4, 2017
Will the Empire RH 65LP operate at high altitude? My cabin is at 8700 ft.
Thanks for your patience. I've confirmed with the manufacturer that this furnace can indeed be used at your altitude. Because of the altitude, though, de-rating of the unit will be necessary. Empire does make a kit (part number P8644) that would properly derate the furnace for altitudes of 8,000 to 10,000 ft. Please remember that derating this unit for your altitude will decrease the BTU output by about 30%.
on November 8, 2017
from NE asked:
October 6, 2017
What is the difference between the Empire RH35 and the Empire DV35SG?
The RH35 is going to be a naturally vented unit, using B-Vent pipe, while the DV35SG uses double-wall pipe that both exhausts and draws in combustion air.
on October 6, 2017
from MO asked:
October 5, 2017
Are vent free propane heaters legal in my location; or, do all heaters have to be vented?
I am unaware of your state, Montana, having any ban on ventless hearth systems, but this does not mean that your municipality allows them. I recommend contacting your local code office to confirm that ventless systems are allowed prior to ordering.
on October 5, 2017
from Long Island, NY asked:
May 13, 2017
I was looking at your DV210SG in wall natural gas heater; is this heater, which I believe is 10,000 BTU, enough for a 900 square ft room? Thank you.
If you have a standard 8' ceiling height, heating a 900 square ft space would require a BTU output of 31,500 and this heater would not nearly be powerful enough.
on May 15, 2017
from Framingham, MA asked:
January 25, 2017
Does the Empire model DV25-2SG have a 7 1/2 inch diameter hole for venting?
The DV25SG does indeed have a 7 1/2" venting outlet.
on January 25, 2017
from Manila, Utah asked:
November 30, 2016
Will the vent free Empire heater WRB 810271 function properly at 6200 ft.?
Unfortunately, vent free heaters will not function above 5,000 feet elevation.
on November 30, 2016
from New Mexico asked:
November 18, 2016
I am looking for a ventless wall mount propane room heater, that works at 6200 feet.
Unfortunately, no vent free heaters are able to work at an altitude above 5000 feet.
on November 18, 2016
from Bayard, NM asked:
November 3, 2016
I'm looking for a thermocouple for a Sun Star Corcho propane, unvented heater model # 4RI17TPUS CK18T-4-LP. Would you know where I can locate one?
Unfortunately, we do not have access to a proper thermocouple replacement for your heater.
on November 3, 2016