What is the difference between deluxe and standard variable flame remote?

In addition to turning the log set burner on and off and varying flame height, the deluxe remote adds a built in thermostat that can read room temperature and cycle the unit on and off as set.

Is it really necessary to keep open during fires with a vented fireplace?

I'm afraid that having to keep the damper open during the burn of a vented fireplace is indeed a drawback. Vented fireplaces do not burn as cleaning as their vent free counterparts. This necessitates the need for the damper to be open to allow harmful byproducts to escape to atmosphere.

Can I install it myself?

We recommend having a reputable plumber install any of our gas log sets to ensure proper gas pressure and no leaks after the gas line is connected to the burner.

Try Our Exclusive Virtual Gas Log Assistant

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Customer Q&A with Product Specialists

Doris L. from 95129 asked:

Which kind for California - vented or ventless?

California state green codes require only a vent unit with electronic ignition and no standing pilots.

Answered by: Owen O.

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Scott from St. Louis mo asked:

We have a vented Heat & Glow 6000CLX 1P1 S. What logs do we need?

Unfortunately, Heat N Glo parts and accessories are not allowed to be sold online and you will need to contact a local Heat N Glo dealer.

Answered by: Will M.

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Freddy from Newnan,Ga asked:

I installed an Aged Split DLX28 natural gas set in my home in 1998 and the Valve control 11VO701 no longer works. Do you still have this model?

No, we do not have this part in our inventory. We apologize for the inconvenience.

Answered by: Tyler M. - NFI Master Hearth Professional

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Janet from Michigan asked:

I have a vented wall-mounted space heater and would like to change to a vented fireplace. Is this possible?

With a vented wall-mount heater, you'd have to replace the heater and venting with a direct vent fireplace of your choosing.

Answered by: Will M.

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Lorena from LA asked:

What is the difference between vented and ventless logs?

There are a several primary differences between vented and ventless log sets. Vented logs will need to utilize an existing chimney in good working order. Ventless logs are not designed to utilize the chimney; you simply close the damper in the fireplace where you have installed the log set. It is important to note that while ventless log sets allow the damper to be closed, the chimney must still be in place, just as with vented log sets. Vented logs produce more overall heat, but a great amount of this heat will be drawn up the chimney due to the negative pressure created by the rising heat. As such, vented log sets are primarily designed for ambiance and realism. Since ventless logs do not utilize a chimney, almost all of the heat stays in the room. Ventless logs also open the door to installation into a prefabricated firebox, which does not have to utilize a chimney vent, due to the purpose built and heavily insulated design. For more information on differences and pros and cons, please see our Gas Log Guide.

Answered by: Tyler M. - Fireplace Specialist

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About Vented Gas Logs

Get a realistic looking flame in your gas fireplace today. Vented gas logs offer a great alternative to wood burning fireplaces, providing comparable heat and flames. With many styles available with a variety of venting options possible, eFireplaceStore's great prices make it possible to find the right set today!

The number of possible vented gas logs can be overwhelming but we have a few resources to help you on your way. You can use our Gas Log Calculator or Gas Log Buying Guide to assist in your search. Also feel free to reach out to our NFI certified technicians!

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