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    Napoleon Fireplace Inserts

    Napoleon is a brand of fireplaces you know you can trust. Their fireplace inserts are no exception. Find the right Napoleon wood burning fireplace insert for you today. There are also propane and natural gas models available as well! Find the very best of Napoleon fireplace inserts at the very best prices. Napoleon provides nothing but quality so find yours today!
    Browse Napoleon Inserts

    If you have any questions, don't hesitate to ask one our knowledgeable specialists and customer service representatives. Or you can always look at our general
    Fireplace Insert Buying Guide for further assistance on finding the correct Napoleon fireplace insert for you. No matter which you are looking for, eFireplaceStore has what you need at competitive pricing with free shipping for orders over $99.

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    Napoleon Inserts Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    3 Questions & 3 Answers
    Ray J.
    from Morro Bay, CA asked:
    May 7, 2021
    I have an eight-year-old Napoleon fireplace insert. The problem is when it lights it makes a muffled boom sound. What could this be?
    1 Answer
    If this appliance is using Propane (LP gas) for its fuel source, then a slight combustion noise is to be expected during initial ignition.
    Submitted by: Aaron D. on May 7, 2021

    from VA asked:
    March 3, 2021
    Does the Napoleon S Series have a clear glass design to keep the viewing clear at all times?
    1 Answer

    Yes. Normally a hot fire will clean the glass. The most common reasons for dirty glass include the following:

    Not using sufficient fuel to get the appliance thoroughly hot.

    Using green or wet wood.

    Closing the draft so far that there is insufficient air for complete combustion.

    Submitted by: Tyler M. - NFI Master Hearth Professional on March 3, 2021

    from New Brunswick asked:
    January 5, 2015
    What is the warranty on the Napoleon wood burning inserts?
    1 Answer
    Wearable parts such as blowers, thermal switch, switches, wiring, firebrick, stainless steel baffle retainer, secondary air tubes, and gasketing are covered free of charge during the first year of Napoleon's limited lifetime warranty.
    Submitted by: Will M. on January 5, 2015

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