50 Questions &
from Bridgeville, PA asked:
November 15, 2017
I have an Italy key gas valve starter. When I turn the key on, it does not have a stop point - it keeps turning. When I turn it off, it is fine, all the gas is off. Is this normal? Do I need to replace anything?
This sounds like an issue with the piece that should be stopping the ball in the valve being missing. You will want to replace the valve to prevent leaks in the event that the key is turned too far.
on November 15, 2017
from IL asked:
November 8, 2017
The fireplace in our basement is fueled with gas. We've never used it since we moved because we didn't have a special key for starting it. How can I tell what type of key is appropriate?
You will want to measure the hole in the plate that the key will enter and match the key up accordingly.
on November 8, 2017
from NV asked:
May 24, 2017
I have a fireplace valve in my floor, 6 inches from fireplace. I have had a new carpet installed and they covered it over. Is it an issue to leave it covered?
from Kansas City, MO asked:
April 4, 2017
Do you have 3/4 " fireplace shut off valves?
from Wheaton, IL asked:
April 3, 2017
We just bought a home with a fireplace and no key. The hole is square. Do some round keys work with a square hole? Thank you.
Usually, the key is shaped like the fitting. They do make different types.
from Long Beach, CA asked:
January 11, 2017
I live in a home built in the '50s with a gas fireplace. The valve is missing a flange, requiring us to use a pair of pliers to turn the gas on and off. I am trying to locate a flange and key for it, but all the flanges fit a 1/2" or 3/4" valve. This valve is 1/4-3/8" at most. Do they make flanges with a smaller diameter anymore? Thanks for your help.
Unfortunately, I do not carry one that would have that small of a fitting. This is likely something you are going to need to have custom fabricated by a local metalworker.
on January 11, 2017
from Kennewick, WA asked:
January 7, 2017
The brass fireplace face plate we have has a 1 7/8" stem After putting on granite facing I cannot reach the treads on the gas valve. I'm looking for a face plate/flange/escutcheon (whatever you call it) that has a 2 1/2" stem.
Unfortunately, I do not have a plate that has a stem longer than 2.25". I apologize for any inconvenience.
on January 9, 2017
from Durango, CO asked:
January 5, 2017
I need a fireplace key that is 5" long, but can only find 3" or 8".
Unfortunately, we do not carry any 5" keys.
on January 5, 2017
from Richmond, VA asked:
December 29, 2016
I need to replace a gas key that appears to be a metric 7mm socket, rather than 1/4" or 5/16". It is labeled "Italy". The gas fireplace is original in a 20-year old house. I tried a universal fitting key for 1/4" or 5/16". The 5/16" socket was too big and the 1/4" socket was too small. Can you suggest where I might find a replacement key that would fit my on/off valve stem?
We will not offer any manual valve keys matching this description. In lieu of any products we could offer, I recommend having this custom fabricated locally.
on December 29, 2016
from Colorado Springs, CO asked:
December 23, 2016
I am in need of a gas fireplace valve extension. Ideally, at least 13", however, our valve has a half moon shape instead of the universal square shared valve. Is there any chance you have something like that?
Unfortunately, we do not offer any replacement valve keys matching this description.
on December 26, 2016
from Palo Alto, California asked:
December 22, 2016
I need a custom grip on a 12" fireplace key to give me more purchase to turn on the valve. Can you do this? My valve hole in the house is very low, just 5/8" off the floor....with the long key, I can't get enough grip to open without a wrench.
This will not be an item we can have custom-fabricated. I recommend contacting a local blacksmith or metal fabricator for assistance with this.
on December 22, 2016
from Columbus, OH asked:
December 15, 2016
My fireplace valve isn't a square; it's a semi-circle. Is there a key that can be purchased for this?
We do not offer any keys that will work with this valve stem.
on December 15, 2016
from Durango, Colorado asked:
December 12, 2016
I am building a propane burner fire pit out of cinder blocks with a stone veneer finish. I need an angled (90 degree) valve that will span from the outside of the fire pit to the inside (which will be approximately 10 inches). Do you have a valve that meets these requirements?
This is normally achieved via any number of manual key valves and locally sourced pipe fittings.
on December 13, 2016
from Lincoln, NE asked:
December 8, 2016
I am looking for a key that is crescent or half circle in shape.
Unfortunately, we do not carry a key that has this shape.
on December 8, 2016
from Cincinnati, OH asked:
December 3, 2016
We are in need of a key for our fireplace gas starter. It's a very small bore opening.
May I please have you clarify if the gas stub is square or round? I was unable to tell from the photo.
on December 5, 2016
from glen ellyn asked:
November 21, 2016
Do you have extended length shut off housing? I am adding stone (approx. 1" thick) to the face of an existing wall, and I need to bring out the housing that the gas shut off keys goes into.
from Loveland, CO asked:
November 21, 2016
My fireplace gas shutoff valve would be mounted in the gas line that would run under the joists below the floor next to my fireplace. The floor mounted plate where one inserts the square key to open/close the valve would be located about 18 inches close by the fireplace, but installed in the floor. I see keys that are long enough to reach a valve under the floor. Are there also some sort of guides available that would mount, perhaps, to the top of the valve, and that would guide the key when inserted through the floor - to the valve 12 inches below?
from Flower Mound, Texas asked:
November 9, 2016
I need a replacement key for a gas fireplace. It is a 1/2 inch square key, most likely it was 5 or 6 inches long.
from Aurora, OH asked:
November 7, 2016
I need a 5" T handle valve.
from Belmont, CA asked:
October 28, 2016
I am running a gas line on the outside of my home to a fireplace. The shut off valve will need to be on the outside of the home and the key will need to pass through the entire wall. Do you have a product that will work?
While we may very well have a key long enough for this application, both local and national codes may not allow a manual shut off valve to be installed in this fashion, as this is should be installed inside the home. The installation of any gas piping should be performed by a locally licensed plumber or gas fitter.
on October 31, 2016
from Coal City, IL asked:
May 30, 2016
I bought a Dante valve from a local fireplace distributor and had a builder contractor install it. It's now buried in a brick wall and the key that came with it does not fit. I can see a square shaft that it should fit on but it is smaller than the square key end. Went back to the dealer and they said all of Dante valves and keys are the same standard size. Bought another valve hoping to be able to just change out the innards but these valves are definitely different. Do they make a key for a smaller size shaft? Can't really say what the size is because there is no way to get in there to measure it.
We offer Dante Universal Gas Valve Keys
that will work with both 5/16" and 1/4" valve stems, however, there are valves out there (blue flame, etc.) that have a different stem size and the Dante universal keys will not work. I recommend determining the brand of valve you have installed to locate the correct key if you are unsure.
from Dallas, TX asked:
May 21, 2016
We remodeled our fireplace and the old valve floor cover (in the wall) is now too long because it was the length of the old brick. We've removed the brick and made it flush with the tile, so if we attach the current floor cover it sticks out. How do I get a shorter one?
I would recommend simply cutting the stem of the escutcheon to the correct size as there would be no way to determine if the floor plates offered on our site will be correct without knowing if your valve threading is 1/2 N.P.T. You already know the current escutcheon is correct.
from Chino Hills, CA asked:
February 17, 2016
How many different sizes of fireplace gas valves are there? I do not know which size to buy.
This will depend on the line running to your unit, the gas type you are using, and what you are going to attach to the line. We would suggest contacting your local gas company or your installer to see what size valve you will need.
on February 17, 2016
from NJ asked:
November 30, 2015
I have a fireplace valve with F1131NL written on the outside and I need a replacement key but I don't know which one will fit. Can you help me?
This is a Dante valve and they use either a 1/4 or 5/16 control stem, but their keys are stepped to operate both sizes. As such, the Dante 3" Universal Gas Valve Key - Plain
on December 1, 2015
from Las Vegas, NV asked:
November 23, 2015
I have a wall key and do not know which way to turn the key for the gas to get to the fireplace. Which way should my key turn?
Directional arrows on the floor plate will normally indicate this, but you will normally have to turn the key to the left to allow gas flow and to the right to shut off gas flow.
on November 24, 2015
from VA asked:
July 15, 2015
I recently ordered a wood-burning fireplace and engineered a chimney as well as a log lighter. Is there any additional safety that I can get for the gas line other than the key/valve in the wall? My contractor seems very concerned about this set up as the key/valve as the only safety mechanism.
With a log lighter, there is no secondary valve that can be installed inside of the fireplace cavity and installing a secondary valve with a log lighter for the purpose of burning wood would actually be quite unsafe. The safety valve is sufficient so long as it is installed by a qualified agency in accordance with the installation instructions for installing a gas log lighter on page 13
of the installation manual for the WCT2036.
from Roswell, NM asked:
July 8, 2015
The Liquefied Petroleum Gas Code (NFPA #58) states that gas valves shall have a minimum service pressures rating of 125 psi. What is the service rating of your fireplace valves?
The gas valves that we carry are primarily for residential applications and would have an operating range of .4-.5 psi or 11-14" of w.c. as pressures in excess of 1/2 PSIG will damage a fireplace gas regulator. As 125 PSIG equates to over 3000 w.c., I believe the code that is being interpreted relates to a commercial setting or refinery.
from Washington, DC asked:
March 26, 2015
I have a gas fireplace which produces an attractive gas flame but is not intended to be a source of heat. Unfortunately, the flame is a bit too high and there is no flame adjustment knob. However there is a brass key protruding from the wall nearby, presumably to shut off the supply of gas to the fireplace. Can I use that key to partially shut off the supply of gas to the fireplace and thereby reduce the flame? If yes, are there any safety issues or other considerations?
The main shutoff can indeed be turned down, but it is very tricky to get the adjustment just right. The gas valve inside the fireplace itself is designed to keep outgoing pressure at a set range, despite any difference in pressure flowing into the valve. In order to make the flame decrease, you would have to close down the main shutoff enough to lower the gas pressure going into the fireplace. There is no issue in doing this from a safety standpoint, but the unit may not cooperate. Also, low gas pressure can cause the valve to whistle, which can be an annoying side effect.
on March 26, 2015
from IL asked:
March 2, 2015
I need a screw-in fireplace flange and the key for it. I have seen the kits but I'm not sure what length to get. From the wall to the tip of the pipe that is inside the wall is 3" but there is going to be more to screw in.
Being that your valve is beyond 2 1/16", I would suggest having a nipple cut to length, with threads on the interior to connect to the valve body, and threads also on the exterior wall of the nipple to thread to the cover plate. Instead of the standard 3" key, I would suggest an 8" key
on March 3, 2015
from GA asked:
March 2, 2015
I purchased a replacement gas valve key from a local hardware store that has both a 1/4" and 5/16" socket. Neither of these worked though and the tool seemed to slip without being able to get the valve to turn off. How can I know what socket my floor valve takes? It there a socket smaller than 1/4"?
The most common sizes available are 1/4" or 5/16" sockets. To better determine which size you have, try using a deep well socket to match the size. You may need to further investigate the valve stem to see if it has been rounded off by mistake.
on March 3, 2015
from Indianapolis, IN asked:
February 22, 2015
I recently added hardwood flooring and now my 2" long valve cover doesn't reach the threads. Do you have a longer gas valve cover available that is maybe 2 1/2" long?
Your best option would be to obtain a longer key. Dante makes several universal keys like the Dante 12" Universal Gas Valve Key
that would seem to correct your issue.
on February 23, 2015
from Ventura, CA asked:
February 1, 2015
I have a Kiva gas fireplace with a small burner in the firebox that has a control knob for the flame height. Below the hearth is an opening in the stone that holds that main shut off valve. This Kiva never came with a key to access the shut off valve. My main concern is that the shape of the stem coming off of the valve seems more rounded off rather than squared. Would any gas valve key work for me or would I have to have one custom made?
Thank you for the picture. In zooming in on this image, the gas valve stem does appear to be a flat, square cut stem. I definitely see what you are referring to with the circular end, but I do believe a a square key should work for you. I do recommend a key that features both a 1/4" and 5/16" opening, though.
on February 2, 2015
from Northfield, IL asked:
January 21, 2015
I have a 90 degree, keyed gas valve on my gas log set and I think that it is leaking when it's closed. I can smell gas but nothing ignites when I move a match around it. I am looking to replace the valve but can not seem to find one. It is somewhat similar to your BVA valve but I see that it is only rated for up to 125 degrees. What valve would you suggest as a good replacement?
from Blytheville, AR asked:
January 9, 2015
I'm looking for a fireplace key for my gas fireplace. What would you suggest?
One of our universal keys, such as the Dante Universal Gas Key - 3 Inches
would be appropriate if the valve is relatively close to the surface. This key uses a socket which fits both 1/4" and 5/16" gas valve stems.
on January 9, 2015
from Stuart, VA asked:
December 24, 2014
Can a propane fireplace with an electric ignition be modified to start with a valve key?
Unfortunately no, there is not a way to modify the unit as such. Gas would need to be present at the unit and the fireplace would need to start with a remote control, wall switch, or push button ignitor.
on December 24, 2014
from Redlands, CA asked:
December 17, 2014
During a remodel, ceramic tiles were added to the face of the hearth on our fireplace. The face of the gas valve(where the threads for the floor plate start) is now 3 3/4" from the face of the hearth. Do you know of a source for a floor plate with 4", or more, in length from the rear face of the floor plate to the back end of the unit?
While I do not have access to a purpose built extension, plumbing fittings can be used to extend the connection length between the two parts. Most valves use a 1/2 N.P.T. fitting. As such, a male to female coupler in a 1/2 N.P.T. size could be used.
on December 18, 2014
from Milwaukee, WI asked:
November 25, 2014
I am looking for a safety valve for a gas fireplace that is heat resistant. What would you suggest?
Are you in search of a standard in wall or in floor ball or globe valve such as this
, or are you needing a safety pilot valve to be set within direct vicinity of a gas logset such as the Copreci 172UPK Universal Safety Pilot Kit
on November 26, 2014
from Charlotte, NC asked:
November 15, 2014
How many rotations do I need to turn the key valves in order to fully have the gas on?
This will depend on the valve. Ball valves require only a quarter turn between fully open and fully closed, however they are not ideal for attempting to modulate the flame on a match lit burner. Globe valves require 5 full rotations between open and closed, but they are better for controlling gas flow on appliances without a secondary valve.
on November 17, 2014
from TX asked:
November 8, 2014
I have a fireplace that did not come with a key, and the ones at the big box stores are too short. How do I find the one I need? On the metal plate outside the fireplace there's a P-P on the top, and an L-L on the bottom. I've attached a photo of the inside of the holder.
It appears the valve is recessed quite far into the wall and an extended reach key will be needed. If you have a small tape measure, I recommend measuring the depth from the valve cover to the stem inside. If you do not have a tape measure small enough, you can use a narrow object such as a pen or pencil to determine the depth. The distance the pen is inserted can be measured by the tape measure after you remove it.
on November 10, 2014
from Fort Collins, CO asked:
October 23, 2014
I have an old valve that is leaking and I want to replace it. The valve was installed just outside the wall of a 3 1/2" wood wall and sits vertically and the current key barely reaches the valve. Do I just buy the: Dante Globe Gas Valve, Key and Floor Plate Kit - Straight - Chrome Finish, Part Number: CP.910.CR.B and possibly a longer key, is or there another option?
This Dante kit is indeed the best option for replacement of the current valve. If a longer key is required, they can also be obtained through our site.
on October 23, 2014
from Moses Lake, WA asked:
September 19, 2014
We need a valve & key to have installed on an exterior brick fire pit. Is it an exterior only item? Is there more than one diameter size for propane hookups?
from Kernersville, NC asked:
September 8, 2014
I have an outdoor fireplace that I'm running a gas line to. I want to recess a key valve and install the log lighter. What would you suggest? The fireplace is cinder block construction with field stone on it
As the fireplace stands now, do you have access to the side or rear of the unit to allow the installation of the gas line or will you be partially removing the veneer to do so? Depending on how much of a void you have behind the veneer, you may be able to thread an iron supply pipe or CSST line to the side of the box, but installation of the valve will need some access behind the surrounding material.
on September 9, 2014
from Chicago, IL asked:
June 24, 2014
I live in a condo that was built around 1998. I have a gas fireplace with a Dante plate. Unfortunately the previous owners did not leave the key. The square opening on the plate appears to be about 11/16"--I did a rubbing. I am not sure as to what key to purchase and at what length. Can you please advise?
Dante keys are cut to fit both the 1/4 and 5/16 inch gas valve stem that is within the 11/16 inch opening of the wall plate. The standard key is 3 inches long, but longer keys are available. If you have a small tape measure, I recommend measuring the depth of the hole in the wall plate to ensure the 3 inch length will be sufficient.
on June 24, 2014
from Antelope, CA asked:
April 5, 2014
I have a Majestic gas Fireplace in my condominium. I'm guessing it's about 20 years old. To the left of the fireplace in the wall is a stainless steel circle which is missing the key to turn on / off the gas. The circumference of the circle is 2". It says L-L at the top and has the Majestic logo at the bottom. There is a 3/4" square opening which leads to the interior projection where the key is supposed to fit over. Do you carry these keys?
Majestic used several suppliers for their manual gas valves. Most had either 1/4 or 5/16 control stems to open and close the valve. As such, a universal gas key should work, as it has stepped openings that allow both sizes to be accommodated. The Dante Universal Gas Key - 3 Inches - Chrome Finish
should be the proper item for your needs.
Collin C. - NFI Master Hearth Professional
on April 7, 2014
from Greeley, Colorado asked:
March 12, 2014
I have a gas fireplace from the 80's that is valve controlled. The other day the plastic knob broke off. The valve "stem", if you will, is a half circle shape. Do you have replacement knobs?
from Danville, California asked:
March 11, 2014
I have two gas fireplaces; one with HearthMaster lighter valve and the other with ProFlo lighter valve. My Blue Flame Key works or fits for the HearthMaster valve, but not for ProFlo. Is this because I need different key size?
It is likely that the control stem for the two lighters is a different size. Some gas keys are sized to operate either a 1/4 inch or 5/16 gas stem, while others are stepped in size and can operate both. If possible, you can measure the width of the square control stem to determine the sizing.
Collin C. - NFI Master Hearth Professional
on March 12, 2014
from Michigan asked:
February 27, 2014
I have a key that has a lead coupling on the end. It fits to a valve stem that is the shape of a half moon. Pictures attached. I can't seem to find a replacement for the coupling or the key. Any help?
from Atlanta, GA asked:
February 25, 2014
I need a fireplace key that can bend to a 90 degree angle like a allen wrench.
from Holly, MI asked:
February 11, 2014
I'm looking for a key to our fireplace. We bought the house last year and the house was missing the fireplace gas key. All I know is that the valve is brass and has a symbol of a penguin. I'm having a hard time finding a key. Can you help? The fireplace is a Majestic brand. It appears the key should be a small square.
It is likely the gas valve uses a standard 1/4 inch or 5/16 gas key. Standard keys are 3 inches in length, but longer versions are also available if the control stem is deeper in the valve. A key such as the Dante Universal Gas Key - 3 Inches - Polished Brass Finish
. The key uses a stepped design that allows it to fit both 1/4 and 5/16 inch valve stems.
Collin C. - NFI Master Hearth Professional
on February 11, 2014
from TX asked:
February 7, 2014
I have a fireplace gas valve that fits an 11/32 socket. It's recessed 1.5". I need a shut off key and can't find one in that size.
We do not offer a shutoff key in that particular size. Because this size is no longer common, you may need to have a key custom made to fit the valve. I apologize that we do not stock this item.
Collin C. - NFI Master Hearth Professional
on February 7, 2014