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    Majestic Fireplaces

    Majestic fireplaces are exactly what the name implies - Majestic. Majestic because they have an eye-catching look that provides a focal point in your home, because they can provide heat and comfort in a way that few other fireplaces can, and because they'll be there year after year providing consistent, safe performance for your home and your family. Majestic gas fireplaces and wood fireplaces are among the best in the industry, which is why we're so passionate about offering customers all of the fireplace products Majestic has to offer. You can get industry-leading Majestic fireplaces, industry-standard customer service, and the best deal you'll find anywhere here at eFireplaceStore.
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    25 Questions & 26 Answers
    from Fox Lake, IL asked:
    August 17, 2018
    Do you have a black fireplace door for Majestic Model 36GDDKBB/DP/BK of a replacement model for that fireplace?
    1 Answer
    Unfortunately, we do not have any doors that would fit your unit. I apologize for any inconvenience.
    Brennan W.
    on August 17, 2018

    from Summerfield, fl asked:
    February 28, 2018
    I just purchased a majestic Vermont electric fireplace from an estate sale. Is this a good fireplace?
    1 Answer
    In general Vermont casting makes a very good unit, yes.
    Owen O.
    on February 28, 2018

    from Detroit MI asked:
    January 19, 2018
    How would I find an installer?
    1 Answer
    We suggest going to and typing in your zip code to find a local certified technician for installation. Thank you for contacting
    on January 19, 2018

    Larry J
    from Cologne, MN asked:
    December 29, 2017
    I purchased a majestic fireplace in 1998, Model DVR36 RP. Ser.No. B11B0097473456 The flame is a bit more orange than it used to be. Is there an adjustment for flame height and air intake
    1 Answer
    No there is not an air intake/flame height control. It may be just a cleaning issue with the burner and orifice.
    on December 29, 2017

    Steve A
    from Valpo IN asked:
    December 12, 2017
    Hello, I have a STR36 fireplace in my home. There is an outside vent to supply air to the firebox but I don't seem to get any air to the firebox. I have owned the home for 10 years and never have gotten proper operation (smoke seems to gather in the house and fire slowly burns out due to what I assume is no air to the firebox). I pulled off the cover outside and installed a hair dryer to force air into the unit with no fire to see if I could determine where the air comes in but I can't feel anything. My question is, where is the air supposed to come into the unit. Is there supposed to be a knockout in the fire brick as there is on the other side where the gas line comes in? Any support would be appreciated. Steve
    1 Answer
    Yes the knock out would have to be opened like on the other side.
    on December 12, 2017

    Michael S
    from Rock Hill, SC asked:
    December 8, 2017
    I need the middle log for a Model# uvlx24rn
    1 Answer
    Thank you for your patience. Unfortunately, per the manufacturer, the log is no longer available. I apologize for any inconvenience.
    Brennan W.
    on December 12, 2017

    from IL asked:
    November 3, 2017
    My fireplace produces a very low flame. What could be wrong?
    1 Answer
    It's possible your unit simply needs to be serviced. Or, it could possibly have a defective valve. To be sure, it would be best to have a certified technical assistant make a visit to troubleshoot on site.
    Kevin E.
    on November 6, 2017

    from PA asked:
    November 1, 2017
    We have a gas fireplace by Majestic, model number 39BDVR RN, serial number C12A0B99360512, probably about 16 years old. The pilot had to be lit again and now the pilot is taller and rounder than usual. Do you have any suggestions as to why this happened? Thank You.
    1 Answer
    If the technical assistant cleaned the pilot and assembly parts, it could just be operating at a more optimal level than it was previously operating. The only other cause would be an adjustment to the gas input.
    Kelsey C.
    on November 1, 2017

    from LA asked:
    August 15, 2017
    My pilot light accidentally got turned off-model DV360/580. How do I turn it on again?
    1 Answer
    Open the control panel just below the viewing glass, push the gas control knob slightly in and turn this knob clockwise to the off position. If the pilot has been off for quite some time, you would not need to worry about waiting 5 minutes for the next step. If you smell gas, wait 5 minutes before attempting to light the pilot. Before lighting the pilot, you should look for the pilot assembly near the main burner to watch for the spark/pilot. To light the pilot, turn the gas control knob counterclockwise to the pilot position. With force, you should push the control knob in and immediately press the push-button spark igniter several times until the pilot is lit. Once the pilot is lit, continue holding the control knob in for about a minute before releasing the control knob. If the pilot does not stay lit, repeat the steps I have provided until the pilot remains lit. Once the pilot remains lit, you should be able to turn the control knob to the "on" position.
    Will M.
    on August 15, 2017

    from Richmond, VA asked:
    August 13, 2017
    There is a ventless, Majestic, gas log unit in a house we have some responsibility for and where an elderly neighbor lives. We don't have any documentation, but we saw the name Majestic written on a bill in the records. There is a square valve next to the hearth. However, when we turn the value counter clockwise as far as possible, the pilot light does not go out. Is there a separate control to turn off the gas to the pilot light? I'll attach a picture of the unit. How can we stop the pilot light from burning all summer?
    1 Answer
    You can do this by turning off the gas, which is located at the gas cutoff.
    on August 14, 2017

    from FL asked:
    July 11, 2017
    I have a Majestic Vermont Castings fireplace. Do you have a booklet for it? I have no fire anymore.
    1 Answer
    The model number of your stove may be entered in the search field here to download the installation manual for your fireplace.
    Will M.
    on July 12, 2017

    from Gig Harbor, WA asked:
    March 21, 2017
    Can I install an un-vented natural gas fireplace in my home?
    1 Answer
    To know whether an un-vented unit is approved for your area, you will want to consult your local code enforcement.
    Brennan W.
    on March 22, 2017

    from Ada, MI asked:
    February 20, 2017
    We are remodeling the fireplace surround of our R36 Majestic Fireplace. I wonder if I could get a suggestion for the placement of the wooden mantel that we would like to use? It will be projecting 7.5 inches past the stacked stone we are installing. I have the owner's manual, but do not see anything in it regarding the mantle placement.
    1 Answer
    Since your owner's manual does not stipulate clearances for mantels, I would revert to the default clearance as outlined in the NFPA 211 (fire code), 12.6.1, which is 36 inches.
    on February 20, 2017

    from Gilbert, AZ asked:
    February 14, 2017
    I have a Majestic Fireplace, NVCVR36. It was installed when we built the house 13 years ago. It is working fine and has no problems. I want to replace the burner and gas logs with a different burner and fire glass to make it look more modern. A gas fireplace dealer told me the flue won't work and I would need a vent-less unit. Is this correct?
    1 Answer
    With a unit like yours, the burner set is made specifically for your fireplace. Because they did not make a specific glass burner replacement for your unit, I would not have anything that would work for your installation. I apologize for any inconvenience.
    Brennan W.
    on February 15, 2017

    from Felton, CA asked:
    February 6, 2017
    I am interested in buying a surround trim for a Majestic direct vent fireplace; the model number of the part is ICF30S3FP. Thank you.
    1 Answer
    We do not offer any surround trim for the model number you have provided.
    Will M.
    on February 7, 2017

    R. Ford
    from Lancaster, OH asked:
    January 27, 2017
    Does Majectic make a direct replacement propane fireplace that will fit in position where a DV 360 was installed?
    2 Answers
    While there was no exact replacement for the DV360 and the current models offered by Majestic are completely different, we would be happy to locate options for replacement that will require little to no re-framing.
    Will M.
    on January 27, 2017
    Unfortunately, Majestic does not make an exact replacement, so any replacement will require that you modify your opening.
    Brennan W.
    on January 27, 2017

    Pamela Smith
    from Citra, Florida asked:
    January 10, 2017
    My chimney pipes came loose and I have a Majestic mobile home fireplace MBUC36-MH. I am trying to figure out what I need to fix it. Do you measure inside diameter, or outside?
    1 Answer
    This model used the Majestic SK8 series of double wall chimney. Please reply with the list of components you are needing and I will forward a quote.
    Will M.
    on January 10, 2017

    John Capaldo
    from Pennsylvania asked:
    December 29, 2016
    I have a Majestic Vermont castings UVC36RP gas fireplace. I have added an upgraded remote. I have changed the batteries in the receiver and the remote, but can't get the remote to operate the fireplace. If I switch the receiver to the on position, the fire place comes on. However, when I switch the unit back to remote, the remote will not operate the fireplace. Can you point me the direction of what I need to solve this problem?
    1 Answer
    It sounds as if you would need a new remote.
    on December 29, 2016

    Johnnie Frazier
    from Youngsville, NC asked:
    December 24, 2016
    I have a Majestic MBU36, with no blower. Often, I burn wood in it. Do you make a insert that wood fit this, and, if so, how much?
    1 Answer
    Yes, but I would need the exact measurements of the opening you would like to insert a new unit into to point you to the specific unit(s) that you could use to replace your current one.
    on December 26, 2016

    Michael Evans
    from Brevard, NC asked:
    November 30, 2016
    Is it safe to use a Majestic MBUC42 with vent free gas logs?
    1 Answer
    Yes, the MBUC42 is approved for use with vent free logs.
    Brennan W.
    on November 30, 2016

    from Springfield, Illinois asked:
    November 14, 2016
    Where is the oxygen depletion hole on my Majestic fireplace?
    1 Answer
    Typically, the ODS openings are on either side of the pilot supply tube with ventless gas hearth systems.
    Will M.
    on November 15, 2016

    from St. George, UT asked:
    November 3, 2016
    I have an Majestic DVT43RN that was installed in 1999. The Ceramic Lining side panels {part 10000459] need to be replaced, as it is starting to come apart. It is considered obsolete, and I need help in finding one.
    1 Answer
    Unfortunately, the panels for your unit are no longer available.
    Brennan W.
    on November 3, 2016

    Quentin Johnson
    from Des Moines, Iowa asked:
    November 3, 2016
    Can I use blown fiberglass insulation around the fireplace shell, which is in the fireplace chase ?
    1 Answer
    You will not want to use blown insulation on the fireplace as fireplaces have required air space.
    Brennan W.
    on November 3, 2016

    from Victoria, VA asked:
    October 27, 2016
    I need a tempered glass assembly with gasket for a propane fireplace: "Majco building specialties (Now Majestic?)," model #G36DVpiLP, vented. The size is 34" w x 20" h thickness 3/16." Please advise.
    1 Answer
    Unfortunately, the glass assembly for your unit is no longer available. We apologize for any inconvenience.
    Brennan W.
    on October 27, 2016

    from Cumming, GA asked:
    October 7, 2016
    I recently purchased a home in Georgia that has a gas fireplace. I am trying to figure out if I can remove the gas burner and start burning wood. The model number is Majestic BR36 AF-718164.
    1 Answer
    The Majestic BR36 is indeed a unit that is approved for use with burning wood.
    Brennan W.
    on October 7, 2016

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