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    Majestic Fireplaces

    Majestic fireplaces are exactly what the name implies - Majestic. Majestic because they have an eye-catching look that provides a focal point in your home, because they can provide heat and comfort in a way that few other fireplaces can, and because they'll be there year after year providing consistent, safe performance for your home and your family. Majestic fireplaces are among the best in the industry, which is why we're so passionate about offering customers all of the fireplace products Majestic has to offer. You can get industry-leading Majestic fireplaces, industry-standard customer service, and the best deal you'll find anywhere here at eFireplaceStore.
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    47 Questions & 48 Answers
    from Summerfield, fl asked:
    February 28, 2018
    I just purchased a majestic Vermont electric fireplace from an estate sale. Is this a good fireplace?
    1 Answer
    In general Vermont casting makes a very good unit, yes.
    Owen O.
    on February 28, 2018

    from Charlotte, NC asked:
    February 26, 2018
    DO you have a wood burning fireplace with a 42" wide viewing area?
    1 Answer
    Tyler M. - NFI Master Hearth Professional
    on February 27, 2018

    from Detroit MI asked:
    January 19, 2018
    How would I find an installer?
    1 Answer
    We suggest going to and typing in your zip code to find a local certified technician for installation. Thank you for contacting
    on January 19, 2018

    Larry J
    from Cologne, MN asked:
    December 29, 2017
    I purchased a majestic fireplace in 1998, Model DVR36 RP. Ser.No. B11B0097473456 The flame is a bit more orange than it used to be. Is there an adjustment for flame height and air intake
    1 Answer
    No there is not an air intake/flame height control. It may be just a cleaning issue with the burner and orifice.
    on December 29, 2017

    Steve A
    from Valpo IN asked:
    December 12, 2017
    Hello, I have a STR36 fireplace in my home. There is an outside vent to supply air to the firebox but I don't seem to get any air to the firebox. I have owned the home for 10 years and never have gotten proper operation (smoke seems to gather in the house and fire slowly burns out due to what I assume is no air to the firebox). I pulled off the cover outside and installed a hair dryer to force air into the unit with no fire to see if I could determine where the air comes in but I can't feel anything. My question is, where is the air supposed to come into the unit. Is there supposed to be a knockout in the fire brick as there is on the other side where the gas line comes in? Any support would be appreciated. Steve
    1 Answer
    Yes the knock out would have to be opened like on the other side.
    on December 12, 2017

    Michael S
    from Rock Hill, SC asked:
    December 8, 2017
    I need the middle log for a Model# uvlx24rn
    1 Answer
    Thank you for your patience. Unfortunately, per the manufacturer, the log is no longer available. I apologize for any inconvenience.
    Brennan W.
    on December 12, 2017

    from IL asked:
    November 3, 2017
    My fireplace produces a very low flame. What could be wrong?
    1 Answer
    It's possible your unit simply needs to be serviced. Or, it could possibly have a defective valve. To be sure, it would be best to have a certified technical assistant make a visit to troubleshoot on site.
    Kevin E.
    on November 6, 2017

    from PA asked:
    November 1, 2017
    We have a gas fireplace by Majestic, model number 39BDVR RN, serial number C12A0B99360512, probably about 16 years old. The pilot had to be lit again and now the pilot is taller and rounder than usual. Do you have any suggestions as to why this happened? Thank You.
    1 Answer
    If the technical assistant cleaned the pilot and assembly parts, it could just be operating at a more optimal level than it was previously operating. The only other cause would be an adjustment to the gas input.
    Kelsey C.
    on November 1, 2017

    from LA asked:
    August 15, 2017
    My pilot light accidentally got turned off-model DV360/580. How do I turn it on again?
    1 Answer
    Open the control panel just below the viewing glass, push the gas control knob slightly in and turn this knob clockwise to the off position. If the pilot has been off for quite some time, you would not need to worry about waiting 5 minutes for the next step. If you smell gas, wait 5 minutes before attempting to light the pilot. Before lighting the pilot, you should look for the pilot assembly near the main burner to watch for the spark/pilot. To light the pilot, turn the gas control knob counterclockwise to the pilot position. With force, you should push the control knob in and immediately press the push-button spark igniter several times until the pilot is lit. Once the pilot is lit, continue holding the control knob in for about a minute before releasing the control knob. If the pilot does not stay lit, repeat the steps I have provided until the pilot remains lit. Once the pilot remains lit, you should be able to turn the control knob to the "on" position.
    Will M.
    on August 15, 2017

    from Richmond, VA asked:
    August 13, 2017
    There is a ventless, Majestic, gas log unit in a house we have some responsibility for and where an elderly neighbor lives. We don't have any documentation, but we saw the name Majestic written on a bill in the records. There is a square valve next to the hearth. However, when we turn the value counter clockwise as far as possible, the pilot light does not go out. Is there a separate control to turn off the gas to the pilot light? I'll attach a picture of the unit. How can we stop the pilot light from burning all summer?
    1 Answer
    You can do this by turning off the gas, which is located at the gas cutoff.
    on August 14, 2017

    from FL asked:
    July 11, 2017
    I have a Majestic Vermont Castings fireplace. Do you have a booklet for it? I have no fire anymore.
    1 Answer
    The model number of your stove may be entered in the search field here to download the installation manual for your fireplace.
    Will M.
    on July 12, 2017

    from Gig Harbor, WA asked:
    March 21, 2017
    Can I install an un-vented natural gas fireplace in my home?
    1 Answer
    To know whether an un-vented unit is approved for your area, you will want to consult your local code enforcement.
    Brennan W.
    on March 22, 2017

    from Ada, MI asked:
    February 20, 2017
    We are remodeling the fireplace surround of our R36 Majestic Fireplace. I wonder if I could get a suggestion for the placement of the wooden mantel that we would like to use? It will be projecting 7.5 inches past the stacked stone we are installing. I have the owner's manual, but do not see anything in it regarding the mantle placement.
    1 Answer
    Since your owner's manual does not stipulate clearances for mantels, I would revert to the default clearance as outlined in the NFPA 211 (fire code), 12.6.1, which is 36 inches.
    on February 20, 2017

    from Gilbert, AZ asked:
    February 14, 2017
    I have a Majestic Fireplace, NVCVR36. It was installed when we built the house 13 years ago. It is working fine and has no problems. I want to replace the burner and gas logs with a different burner and fire glass to make it look more modern. A gas fireplace dealer told me the flue won't work and I would need a vent-less unit. Is this correct?
    1 Answer
    With a unit like yours, the burner set is made specifically for your fireplace. Because they did not make a specific glass burner replacement for your unit, I would not have anything that would work for your installation. I apologize for any inconvenience.
    Brennan W.
    on February 15, 2017

    from Felton, CA asked:
    February 6, 2017
    I am interested in buying a surround trim for a Majestic direct vent fireplace; the model number of the part is ICF30S3FP. Thank you.
    1 Answer
    We do not offer any surround trim for the model number you have provided.
    Will M.
    on February 7, 2017

    R. Ford
    from Lancaster, OH asked:
    January 27, 2017
    Does Majectic make a direct replacement propane fireplace that will fit in position where a DV 360 was installed?
    2 Answers
    While there was no exact replacement for the DV360 and the current models offered by Majestic are completely different, we would be happy to locate options for replacement that will require little to no re-framing.
    Will M.
    on January 27, 2017
    Unfortunately, Majestic does not make an exact replacement, so any replacement will require that you modify your opening.
    Brennan W.
    on January 27, 2017

    Pamela Smith
    from Citra, Florida asked:
    January 10, 2017
    My chimney pipes came loose and I have a Majestic mobile home fireplace MBUC36-MH. I am trying to figure out what I need to fix it. Do you measure inside diameter, or outside?
    1 Answer
    This model used the Majestic SK8 series of double wall chimney. Please reply with the list of components you are needing and I will forward a quote.
    Will M.
    on January 10, 2017

    William Salvate
    from Pineville, LA asked:
    January 1, 2017
    I bought a house with a Majestic fireplace, and I need the refractory panels. The tag inside is nearly melted. I found some numbers on a sticker outside the unit that seem to match what I can see inside. Issue number 9849 for use with models L28B, L36B, L36BR, L36BL or MT36 looks to have s/n D-257488.
    1 Answer
    For replacement parts, please fill out this form.
    Will M.
    on January 2, 2017

    John Capaldo
    from Pennsylvania asked:
    December 29, 2016
    I have a Majestic Vermont castings UVC36RP gas fireplace. I have added an upgraded remote. I have changed the batteries in the receiver and the remote, but can't get the remote to operate the fireplace. If I switch the receiver to the on position, the fire place comes on. However, when I switch the unit back to remote, the remote will not operate the fireplace. Can you point me the direction of what I need to solve this problem?
    1 Answer
    It sounds as if you would need a new remote.
    on December 29, 2016

    Johnnie Frazier
    from Youngsville, NC asked:
    December 24, 2016
    I have a Majestic MBU36, with no blower. Often, I burn wood in it. Do you make a insert that wood fit this, and, if so, how much?
    1 Answer
    Yes, but I would need the exact measurements of the opening you would like to insert a new unit into to point you to the specific unit(s) that you could use to replace your current one.
    on December 26, 2016

    David Byler
    from Delaware asked:
    December 19, 2016
    Do you offer the majestic Meridian Platinum fireplace in NG?
    1 Answer
    Yes. Please reply with your size preference (36" or 42") and your choice of decorative front and we can provide a full quote. We also carry the required venting components if needed. You may reply to this email or call me (Tyler) at 901-786-6861 to discuss. I will look forward to your response.
    Tyler M.
    on December 19, 2016

    James Watson
    from Fishers, Indiana asked:
    December 12, 2016
    I need to replace item number 36BDVR RN for a 16 year old Majestic fireplace.
    1 Answer
    Please confirm your gas type and also that this is a basic rear vent configuration. If this is correct, please provide your wall thickness and let us know if you have vinyl siding. If you would like a system from the same manufacturer, please reply accordingly. Also, your existing system was a basic standing pilot (millivolt) system with On/Off functionality of the burner flame. If you are looking for a system with the same type of functionality, please advise. Lastly, please let us know if the existing framing can be adjusted to accommodate larger dimensions or if this cannot be adjusted.
    Will M.
    on December 13, 2016

    Rick Larson
    from Waterville, IA asked:
    December 8, 2016
    I recently purchased 2 replacement refractory panels for my fireplace, 28"X24"X1", I need to cut these to fit in the space allotted, as my originals were cut shorter. What is the best way for me to cut these panels.
    1 Answer
    The panels are cut best using a circular saw with a masonry blade.
    Brennan W.
    on December 8, 2016

    Michael Evans
    from Brevard, NC asked:
    November 30, 2016
    Is it safe to use a Majestic MBUC42 with vent free gas logs?
    1 Answer
    Yes, the MBUC42 is approved for use with vent free logs.
    Brennan W.
    on November 30, 2016

    from High Point, NC asked:
    November 27, 2016
    Can vent free logs be used in MBUC36?
    1 Answer
    You can indeed install a vent free gas log set in an MBUC36.
    Brennan W.
    on November 28, 2016

    Jim thompson
    from New Albany, IN asked:
    November 22, 2016
    Is there a blower for NVBC36RN Majestic fireplace that is approx 13 yrs old?
    1 Answer
    For replacement parts, please fill out this form.
    Will M.
    on November 22, 2016

    from Owings Mills, MD asked:
    November 21, 2016
    I am looking for a grate for a Majestic MBU36.
    1 Answer
    For replacement parts, please fill out this form.
    Will M.
    on November 22, 2016

    from Springfield, Illinois asked:
    November 14, 2016
    Where is the oxygen depletion hole on my Majestic fireplace?
    1 Answer
    Typically, the ODS openings are on either side of the pilot supply tube with ventless gas hearth systems.
    Will M.
    on November 15, 2016

    from St. George, UT asked:
    November 3, 2016
    I have an Majestic DVT43RN that was installed in 1999. The Ceramic Lining side panels {part 10000459] need to be replaced, as it is starting to come apart. It is considered obsolete, and I need help in finding one.
    1 Answer
    Unfortunately, the panels for your unit are no longer available.
    Brennan W.
    on November 3, 2016

    Quentin Johnson
    from Des Moines, Iowa asked:
    November 3, 2016
    Can I use blown fiberglass insulation around the fireplace shell, which is in the fireplace chase ?
    1 Answer
    You will not want to use blown insulation on the fireplace as fireplaces have required air space.
    Brennan W.
    on November 3, 2016

    from Victoria, VA asked:
    October 27, 2016
    I need a tempered glass assembly with gasket for a propane fireplace: "Majco building specialties (Now Majestic?)," model #G36DVpiLP, vented. The size is 34" w x 20" h thickness 3/16." Please advise.
    1 Answer
    Unfortunately, the glass assembly for your unit is no longer available. We apologize for any inconvenience.
    Brennan W.
    on October 27, 2016

    from Cumming, GA asked:
    October 7, 2016
    I recently purchased a home in Georgia that has a gas fireplace. I am trying to figure out if I can remove the gas burner and start burning wood. The model number is Majestic BR36 AF-718164.
    1 Answer
    The Majestic BR36 is indeed a unit that is approved for use with burning wood.
    Brennan W.
    on October 7, 2016

    from Erie, PA asked:
    June 8, 2016
    I have Majestic fireplace, I'm not sure if it is a UVC36 or a UVS36. It was installed about 10 years ago when the house was built. There is no problem with the pilot. It lights and stays lit. When the burner is lit it comes on for about a minute, then goes out and the pilot shuts off. It worked fine through the winter. I have cleaned it, and blown out the burner. That did not help. We had it serviced in 2010. They cleaned it and adjusted the pilot. Do you have any suggestions?
    1 Answer
    This sounds like there could be an issue with the thermocouple. First, we would suggest cleaning the thermocouple with a piece of emery cloth or 1000 grit sandpaper. Residue can build up and make it to where it can not sense the pilot flame, which will shut down the unit and pilot light. As well, since this is a vent free unit, you will want to make sure that there is no clog in the oxygen depletion sensor which is causing the unit to think there's a drop in oxygen. This can be done by spraying out the ODS hole with a can of compressed air.
    Brennan W.
    on June 8, 2016

    from Meridian, ID asked:
    May 29, 2016
    Can the glass be cleaned on the inside? Ours has become cloudy.
    1 Answer
    A product like Stove Bright Gas Appliance Glass Cleaner - 43600 should work well for this.
    Will M.
    on May 31, 2016

    from Green Bay, WI asked:
    April 5, 2016
    How often does a Majestic fireplace need professional cleaning/maintenance?
    1 Answer
    This will depend on the fuel type and frequency of use, but it is a good practice to have the fireplace serviced and cleaned at least once prior to the heating season.
    Will M.
    on April 5, 2016

    from Bonita Springs, FL asked:
    January 24, 2016
    I have a Majestic gas fireplace ODGSR36ARP. Do you know where I can find someone to service the unit?
    1 Answer
    My apologies, but a search of the NFI database returned no licensed service technicians within 50 miles of your location. In this case, the next best option will be to reach out to a reputable local plumber.
    on January 25, 2016

    from Henrietta, NY asked:
    January 19, 2016
    I have a Majestic DVR36RN natural gas fireplace and I need a replacement bottom vent door. Can you help me?
    1 Answer
    For replacement parts, please fill out this form.
    Will M.
    on January 19, 2016

    from North Wales, PA asked:
    January 17, 2016
    I have Majestic Zero Clearance Fireplace (Model R36), and I want to install something to help move the heat back into the house rather than up the chimney. Does Majestic support radiating plates with feet on the back wall of the fireplace? I did notice that the grate appears to be anchored to the floor of the fireplace. Can it be removed so it is not bolted to the floor of the fireplace and support this radiating plate on cast-iron feet behind the "removed" grate, which would now be moved forward in the fireplace?
    1 Answer
    While you may install a Fireback, the grate cannot be moved forward to accommodate a fireback as this will likely result in spillage. Improper placement of the grate in prefabricated fireboxes will result in the firebox being outside of the tested configuration and, without the grate being secured, this could potentially result in the weight of a cast iron or steel fireback pushing flaming logs and embers into your home.
    Will M.
    on January 18, 2016

    from Charles City, IA asked:
    January 9, 2016
    The blower in my Majestic wood burning fireplace, model WMC36, stopped working. How would I go about trouble shooting the problem and does the glass door have to be removed to work on the area?
    1 Answer
    The glass door on this unit should indeed be removed and set aside during troubleshooting of the fan, as the bottom refractory panel will also need to be removed and set aside to access the blower panel. Once you have accessed the blower, you will need to check voltage flow to the fan with a multi-meter. If the speed control is on and you have power at the fan assembly itself, the blower motor is most likely defective. If power is present at the input of the speed control, but not the output, the problem is likely in the speed control itself.
    on January 11, 2016

    from Brigantine, NJ asked:
    January 7, 2016
    I have a Majestic Model DV 360 RN and the pilot light will not stay lit. What could be wrong?
    1 Answer
    This can often be corrected by cleaning the thermocouple with an emery cloth or 1200 grit sandpaper to remove any carbon buildup that may be preventing the pilot flame from creating more than 10 Mv to keep the pilot flame on. If this does not work, please check the positioning of the pilot flame to ensure that it is impinging on the thermocouple. If this is engulfing the thermocouple, with the pilot plunger held open and the pilot lit, a multimeter will need to be used to check to ensure that at least 10 Mv is being generated by the pilot flame. If so, check to make sure the thermocouple connection is secure at the valve. If it is, the valve may need to be replaced. Also, it is common for customers to simply not have the control knob pushed all the way in, which will not allow the pilot to stay open even if the correct millivoltage is being produced as the plunger must actually be seated inside the valve all the way. Gas will flow enough to light the pilot, but the pilot will never stay lit, if this is the case.
    Will M.
    on January 7, 2016

    from Charlotte, NC asked:
    December 19, 2015
    My Majestic fireplace has been installed in my home since 1993, model MBUC36. Is it possible to convert it from a wood-burning unit to a gas log fireplace?
    1 Answer
    This unit does have provisions for a gas log set, as it has knockouts for the gas line to pass into the combustion chamber area. Installing the line after the installation of the fireplace can be a bit difficult, as you will need to access the area behind the wall and into the side of the fireplace. This will require cutting open the wall and tapping into the nearest available gas line.
    on December 21, 2015

    from Kearney, NE asked:
    December 4, 2015
    How long do you burn a fire in a new Majestic fireplace to cure the paint?
    1 Answer
    This information is normally provided by the appliance manufacturer in the product literature for the fireplace, but I have seen this range anywhere from 3-7 hours for the paint to cure and for the odors from the bonding agents used in the manufacturing process to dissipate.
    Will M.
    on December 4, 2015

    from Aspen, CO asked:
    November 21, 2015
    When I look into my fireplace's louvered compartment on the left side I see a 2" hole in the wall of the compartment. There is a lot of cold air tht enters the room from this. The power enters from the other side and is sealed. Since the unit is vented to the outside, can I seal this to prevent the cold air from coming in which cools the floor? As a note, this was installed before we took ownership of the home.
    1 Answer
    While 2 inches is about half the size of the average combustion air intake, this may be what you are seeing. Many appliances have provisions for an outside air intake, which provides a dedicated source of combustion air for wood burning appliances and prevents cold air from being drawn in through other gaps in the outside wall when the appliance is operated. If the intake was installed improperly, you can indeed get a cold air draft seeping into the home when the appliance is burned. You can plug this opening with non-combustible material if you wish. The efficiency of the appliance will be slightly lessened, but there will be no real trade offs other than that.
    on November 23, 2015

    from Prescott, AZ asked:
    November 19, 2015
    Is a Majestic SHR 42A fireplace approved for a wood burning or pellet burning insert?
    1 Answer
    Unfortunately, an insert is not to be installed into the SHR42A series fireplaces by Majestic.
    Chris C.
    on November 19, 2015

    from Omaha, NE asked:
    March 4, 2015
    I have a Majestic wood fireplace that was installed when the house was built in 1990. I would like to remove the lower air inlet to clean out underneath the firebox and take off the upper grill to clean as well. However, I can't figure out how to remove them. Does the glass door assembly have to be removed first?. According to a brochure left with the house when we bought it, looks like it's a model MBUC42.
    1 Answer
    Thank you for your patience. Tech support at the manufacturer has confirmed that the louvers should indeed be able to be removed from your MBUC42. They advise that they were normally pinned louvers and to remove them you would simply lift the louver assembly out of the bottom pin holes, swing the bottom forward and finally work the louver downward out of the top pin holes.
    Kevin E.
    on March 9, 2015

    from Kings Mountain, NC asked:
    March 3, 2015
    I have a Majestic NVC43RP LP gas fireplace in a house I just bought. Can it be converted to be a non-vented unit due to 90% of my heat going out the chimney?
    1 Answer
    Unfortunately, your unit is not approved to be converted to vent free. We apologize for any inconvenience.
    Brennan W.
    on March 3, 2015

    from Hopewell Junction, NJ asked:
    January 21, 2013
    I have a Majestic 500dvbl gas fireplace, If I wanted to add a blower unit, which unit should I use for this model?
    1 Answer
    Tyler M. - Fireplace Specialist
    on January 21, 2013

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