#1 Superior Fireplace Dealer: Wood & Gas Superior Fireplaces
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110% Low Price Offer
eFireplaceStore offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
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Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eFireplaceStore. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eFireplaceStore will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
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Answered by:
Tyler M. - NFI Master Hearth Professional
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Georgefrom Austin TX asked:
Are there any external visual differences between the Contemporary Line and the Traditional Line of direct vent fireplaces?
If you are asking if there are any differences outside of the interior media (glass or logs), the burner will generally be configured appropriately for glass as opposed to decorative logs while the exterior design of the fireplace itself will be the same in cases where the same fireplace is offered as a traditional model with logs or a contemporary model with crushed glass, etc. The Superior DRT2033 and DRC2033 are good examples of this.
Answered by:
Will M.
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Jennifer M.from Santa Fe, NM asked:
I have a Superior RD3300A fireplace. Can I use gas logs in it?
Yes, per the installation manual for that fireplace, a decorative gas appliance can be installed into this fireplace following certain guidelines outlined in the installation manual.
Answered by:
Aaron D.
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Ericfrom asked:
Is it safe to use regular sheetrock to the framing around the unit?
You would need to refer to the manufacturer manual regarding all clearances to combustibles. You may use drywall or sheetrock up to the nailing flanges and standoffs of the unit but you may not go over the face or past these with a combustible.
Answered by:
Kelsey C.
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Bobfrom Madison Wisconsin asked:
For a Model DT 600CMN where can I get a new Honeywell electronic gas valve?
Unfortunately, Honeywell gas valves are no longer available.
Answered by:
Aaron D.
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Stevefrom Murrieta, CA asked:
Do you have glass doors for an FMI VM36EPB fireplace?
No, we do not have doors available for this model.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Dave O.from Elizabethown, PA 17022 asked:
Is there a max BTU capacity I should keep in mind when converting my Metal Superior Fireplace LBR 4324 from wood burning to natural gas logs?
Per the installation manual for your fireplace: This fireplace has been tested and approved to ANSI/IAS/AGA Z21.11.2 for use with an unvented gas appliance having a maximum rating of 26,000 BTU and complies with the Standard for Factory-Built Fireplaces, U.L. 127 when installed with unvented gas log sets. The limit may be increased to 40,000 BTU providing that minimum combustible mantle heights were increased to at least 18 inches when the fireplace was installed.
Answered by:
Aaron D.
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Fred G.from Valencia,Pa asked:
How do I light it?
The lighting instructions can be found in your owner's manual for your specific fireplace.
Answered by:
Aaron D.
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Eddiefrom East Brunswick, NJ asked:
Do you have a replacement remote for Superior SKY-3001?
Answered by:
Tyler M. - NFI Master Hearth Professional
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Robert C.from Mcgaheysville,Va asked:
What Blower fans will fit in our Superior Gas Fireplace MN: DRT3040DMP? Will we need to get a different traditional facade if we install a blower fan?
The DRT3040DMP model can use either the FBK-100, FBK-150 or FBK-200 blowers. No, you do not need to change the facade to utilize any of these blower options.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Mitch P.from Sterling,Va asked:
I have a Superior SP38A. I need a forced air kit 160-FAK-1 listed in the manual. Do you have this or a substitute?
Unfortunately, we do not have access to this blower and do not carry one that would act as a suitable substitute. We apologize for any inconvenience.
Answered by:
Brennan W.
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Brianfrom Johnstown, Ohio asked:
I want to purchase doors for a Superior Fireplace and the model is KC-38-3. The serial is AG199316. Do you offer a door that will fit my fireplace?
We do not have doors listed for use with your model. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Joseph M.from Scottsdale AZ asked:
I have a wood-burning Superior Fireplace Model # RD 4300 and I need a glass door for it. Can you give me some information regarding style, pictures, etc.?
While we can special order a bi-fold glass door assembly (with black trim) and a track kit so that you can install doors on your RD-4300 model, we do not have any photos. We apologize, but Superior does not provide a photo for us to show you.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Tinafrom Westchester County, NY asked:
Can granite be used as a surround and hearth for a Superior HC-42?
Yes, granite is considered a non combustible and can be used as a surround and hearth extension
Answered by:
Owen O.
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Kem M.from New Boston Michigan asked:
Are the dampers built into the fireplace insert?
Superior wood burning fireplaces do indeed have built in dampers.
Answered by:
Brennan W.
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Michael N.from Coventry ct asked:
What is the largest builders series wood burning fireplace that Superior offers?
Currently, the largest Superior builder's series fireplace is the 42" unit.
Answered by:
Brennan W.
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Jefffrom Rockdale tx asked:
What is difference between a radiant and a circulating wood fireplace?
A circulating model can have an optional fan (room blower) to spread heat thru the room, and a radiant can not accept a fan and only radiates heat to the room.
Answered by:
Owen O.
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Mark W.from 92590 asked:
I bought several Superior wood burning fireplaces for our house build, and after 10-15 burnings have noticed cracks in the interior panels. The firebox is not very deep to keep a piece of wood from having flame touch the back panel. Is this a serious pr
They do crack over time, and small (less then 1/8") cracks are not real problems and can be repaired with refractory cement if they get larger. They usually recommend that the first few fire be very tiny (kindling only) to "cure" or break in the liners.
Answered by:
Owen O.
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Rodfrom Livingston, TX asked:
I'm a designer working on a new build. The client has specified a "FMI 36 B Vent F/P". What is a B vent?
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Johnfrom Houston, Texas asked:
Who repairs your fireplaces in the Houston Tx. Area
You can find local techs at www.NFICertified.org
Answered by:
eFireplaceStore.com
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Johnfrom East Bernard, Texas asked:
Who in the Houston, tx. Repairs your fireplaces
You can find qualified techs at www.NFICertified.org
Answered by:
eFireplaceStore.com
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Norman D.from Garner NC asked:
Do the unvented natural gas fireplaces radiate heat without a blower? Model VD1824NR LVD18GO, LVD18TB, LVD18CH.
Because these are unvented units, you are not losing any of the heat produced, so they will radiate quite a lot without blowers. A blower on an unvented unit is still a good addition if you are putting this in an area with an open floor plan as it will help circulate the heat throughout.
Answered by:
eFireplaceStore.com
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Patti W.from canton ga asked:
We currently have a ventless superior VRT2036WS fireplace with LVD18/24 gas log kit installed on an outdoor screened porch.We are having some issues with the heat causing our mantle to get very hot. Is it possible to install a blower in the unit to dir
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Karenfrom Little Rock, AR asked:
Is there a video showing how to light the pilot light?
We do not currently have any videos posted showing this, however, I was able to find this video on YouTube, which should get you familiar with the process.
Answered by:
Kevin E.
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Pattonfrom CA asked:
I'm an architect working on a house with a Superior RD3300 (per old plans). It has a glass front and a log set inside. The client wants an "open" wood burning fireplace. Can I remove glass and burn logs?
If that is a gas log fireplace, then no you can not burn wood in it.
Answered by:
Owen
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Peggyfrom VA asked:
We currently have a wood burning fireplace with a Superior Heatform firebox and circulating system. It was installed in 1987 and I don't have the literature or model number. We are currently trying to determine if we can install gas logs in this firepl
Yes, you can install gas logs in that unit.
Answered by:
Owen
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Debbie W.from Albuquerque, NM asked:
I have a Superior B500 CMN fireplace. It is installed in the wall. It works fine, but I need a blower mechanism. It is not for heat or efficiency, solely for an aesthetic purpose.
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Janetfrom Maurice, LA asked:
I need an 18x19 one inch thick back panel for my superior fireplace. What panels are available and how much would it cost?
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Ruthfrom Redmond, OR asked:
How do I remove the glass front so I can clean the glass and fix the logs inside?
While the procedure differs from manufacturer to manufacturer, the general idea is the same for each direct vent unit. The upper and/or lower edge of the glass should have 2 to 3 clasps. These clasps are sometimes hidden behind the upper or lower louvers that most units have. Some of the clasps are spring type and only require that you pull them forward to open them. Others are bolt type and require that you loosen the bolts until the clasps drop out of the way. Once the clasps are loose, the glass can be removed. Some units will have clasps on the top and bottom, but others will only have them on the bottom, requiring you to tilt the glass outward and lift it off of an upper rail.
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If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-203-1642.
What do most people find with they search for a Superior Fireplace? A reasonable price is undoubtedly a factor, coupled with high-quality construction and visual appeal. That's why so many customers over the years have been very pleased with their purchase of a Superior IHP Fireplace. To us, "Superior" isn't just a name - it serves as a guiding principle. Superior gas fireplaces and wood fireplaces are second to none!Whether you're looking for a fireplace for indoors or outdoors ... whether it burns wood, propane, natural gas, or works from electricity ... whether your home is comfy and traditional or sleekly modern ... we're sure Superior Fireplaces can offer a product to fit your needs. And we strive to do it all while providing you a truly "Superior" customer experience.