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    Superior Fireplaces

    What are most people looking for when they want to install a fireplace? A reasonable price is certainly a factor, coupled with high-quality construction and visual appeal. That's why so many customers over the years have been very pleased with their purchase of Superior Fireplaces. To us, "Superior" isn't just a name - it serves as a guiding principle. Superior gas fireplaces and wood fireplaces are second to none!
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    14 Questions & 14 Answers
    MARK W
    from 92590 asked:
    March 2, 2018
    I bought several Superior wood burning fireplaces for our house build, and after 10-15 burnings have noticed cracks in the interior panels. The firebox is not very deep to keep a piece of wood from having flame touch the back panel. Is this a serious problem? or do all panels crack from expansion and contraction. We live in California and the coldest it gets where we are is the low 30's.
    1 Answer
    They do crack over time, and small (less then 1/8") cracks are not real problems and can be repaired with refractory cement if they get larger. They usually recommend that the first few fire be very tiny (kindling only) to "cure" or break in the liners.
    Owen O.
    on March 2, 2018

    Rod
    from Livingston, TX asked:
    February 11, 2018
    I'm a designer working on a new build. The client has specified a "FMI 36 B Vent F/P". What is a B vent?
    1 Answer
    B-vent fireplaces feature an open hearth and are typically considered only when aesthetics are the primary concern as fireplaces of this type do not provide efficient heating. Additionally, the installation cost is relatively low when compared to the alternative option of installing a fully-functional wood burning fireplace for use with a set of decorative gas logs as this option would require the installation of either a masonry fireplace and fully functional masonry chimney or prefabricated wood burning fireplace with its corresponding factory built chimney while a B-vent fireplace uses far more readily available, low-cost type B venting. A masonry fireplace typically costs 10's of thousands of dollars while a nicer prefabricated wood burning fireplace would cost a minimum of $3,000 once the venting is added. Additionally, a quality vented gas log set could cost a minimum of $1000 in addition to the cost of the aforementioned fireplace types and not including installation. If you would like to discuss options further, please contact me (Will M.) directly via phone at 901-363-8406 or by simply replying to this email.
    Will M.
    on February 12, 2018

    John
    from Houston, Texas asked:
    January 17, 2018
    Who repairs your fireplaces in the Houston Tx. Area
    1 Answer
    You can find local techs at www.NFICertified.org
    eFireplaceStore.com
    on January 17, 2018

    John
    from East Bernard, Texas asked:
    January 17, 2018
    Who in the Houston, tx. Repairs your fireplaces
    1 Answer
    You can find qualified techs at www.NFICertified.org
    eFireplaceStore.com
    on January 17, 2018

    Norman D
    from Garner NC asked:
    January 16, 2018
    Do the unvented natural gas fireplaces radiate heat without a blower? Model VD1824NR LVD18GO, LVD18TB, LVD18CH.
    1 Answer
    Because these are unvented units, you are not losing any of the heat produced, so they will radiate quite a lot without blowers. A blower on an unvented unit is still a good addition if you are putting this in an area with an open floor plan as it will help circulate the heat throughout.
    eFireplaceStore.com
    on January 16, 2018

    Patti W
    from canton ga asked:
    December 6, 2017
    We currently have a ventless superior VRT2036WS fireplace with LVD18/24 gas log kit installed on an outdoor screened porch. We are having some issues with the heat causing our mantle to get very hot. Is it possible to install a blower in the unit to direct the heat out and away from rising to the mantle? It would also serve to better heat the space when using it on colder days and evenings. Thanks for your help....
    1 Answer
    Installing the Superior/IHP Rotary Type Fan Blower with Magnetic Attachment would definitely help redirect the heat away from the mantle and down into the space where people would be gathered.
    Kelsey C.
    on December 6, 2017

    Karen
    from Little Rock, AR asked:
    November 11, 2017
    Is there a video showing how to light the pilot light?
    1 Answer
    We do not currently have any videos posted showing this, however, I was able to find this video on YouTube, which should get you familiar with the process.
    Kevin E.
    on November 13, 2017

    Patton
    from CA asked:
    November 7, 2017
    I'm an architect working on a house with a Superior RD3300 (per old plans). It has a glass front and a log set inside. The client wants an "open" wood burning fireplace. Can I remove glass and burn logs?
    1 Answer
    If that is a gas log fireplace, then no you can not burn wood in it.
    Owen
    on November 7, 2017

    Peggy
    from VA asked:
    September 8, 2017
    We currently have a wood burning fireplace with a Superior Heatform firebox and circulating system. It was installed in 1987 and I don't have the literature or model number. We are currently trying to determine if we can install gas logs in this fireplace. Any information would be appreciated. The fan is model 2F and it states that it can be used with Heatform Models 31A, 34A, 37, 43, 48, 60, & 73A.
    1 Answer
    Yes, you can install gas logs in that unit.
    Owen
    on September 8, 2017

    Debbie Whitaker
    from Albuquerque, NM asked:
    November 22, 2016
    I have a Superior B500 CMN fireplace. It is installed in the wall. It works fine, but I need a blower mechanism. It is not for heat or efficiency, solely for an aesthetic purpose.
    1 Answer
    The Superior B500 series was a line of B-vent fireplaces. As a rule, B vent units are only designed for aesthetics and even the models that have fans do not have any real heating ability. Air that is circulated by the fan is simply pulled back into the fireplace opening and out of the room, making little difference to the area heated. Your best option for heating would be to remove the current B-vent model and replace it with a direct vent fireplace. Direct vent gas fireplaces use a pane of glass to seal the fireplace opening, preventing air from being pulled out of the room. They use a double wall vent system that pulls combustion air in from the outdoors, as well as vents exhaust gases.
    eFireplaceStore
    on November 25, 2016

    Jane Zong
    from Yorba Linda, California asked:
    November 18, 2016
    I am looking for 52" to 60" Heat & Glo Superior fireplace. Style: Single Face Fireplace / Fuel Type: Natural Gas / Use Fireplace Chimney Pipe.
    1 Answer
    Based on your requirements, we would suggest taking a look at the Superior DRL3054 Pro Series 54" Linear Direct Vent Fireplace with Fire Glass and Standard Remote.
    Brennan W.
    on November 18, 2016

    Ben Jones
    from Waverly, Iowa asked:
    November 15, 2016
    We had proposed a Vail fireplace that comes with an integral trim so a ceramic tile or other isn't needed. However, we were provided with a Suoerior VRT 4032 VF firebox that doesn't have any trim to cover the gap between the firebox and wall. Do you have anything that serves this purpose?
    1 Answer
    We do indeed offer optional trim here, here & here.
    Will M.
    on November 15, 2016

    Janet
    from Maurice, LA asked:
    February 5, 2015
    I need an 18x19 one inch thick back panel for my superior fireplace. What panels are available and how much would it cost?
    1 Answer
    We offer universal panels for wood burning fireplaces, which would be the best way to go in your case. Superior only sells their panels in a complete set. The Hargrove Replacement Fireplace Refractory Panel - 24 inch X 28 inch would be the panel to use and can easily be cut with a circular saw equipped with a masonry blade.
    eFireplaceStore
    on February 6, 2015

    Ruth
    from Redmond, OR asked:
    September 1, 2014
    How do I remove the glass front so I can clean the glass and fix the logs inside?
    1 Answer
    While the procedure differs from manufacturer to manufacturer, the general idea is the same for each direct vent unit. The upper and/or lower edge of the glass should have 2 to 3 clasps. These clasps are sometimes hidden behind the upper or lower louvers that most units have. Some of the clasps are spring type and only require that you pull them forward to open them. Others are bolt type and require that you loosen the bolts until the clasps drop out of the way. Once the clasps are loose, the glass can be removed. Some units will have clasps on the top and bottom, but others will only have them on the bottom, requiring you to tilt the glass outward and lift it off of an upper rail.
    eFireplaceStore
    on September 2, 2014



    Whether you're looking for a fireplace for indoors or outdoors ... whether it burns wood, propane, natural gas, or works from electricity ... whether your home is comfy and traditional or sleekly modern ... we're sure Superior Fireplaces can offer a product to fit your needs. And we strive to do it all while providing you a truly "Superior" customer experience.
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